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Gator's Pool Service

Pool and Spa Service, Pool Sales Construction and Installation

About us

Owner Operated business with over 30 years in the business. We sell and build pools and also are liner replacement pros!

Business highlights

42 years of trusted experience

Services we offer

Everything to do with pools

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.5
responsiveness
3.0
punctuality
3.5
Showing 1-2 of 2 reviews

BRIAN B.
07/2016
2.0
pool cleaners
  + -1 more
The owner's demeanor is rough and abrupt and hung up the phone a few times and even told me not to call back...what kind of business does this? He seemed upset that we did not hire him to build our pools and did not seem to have the time for small jobs.
Description of Work: I requested to order parts for our new part inground pools.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$500

Response from Gator's Pool Service
LOL I wasn't upset at all, they were calling me asking for advice and everything I told them they said I was being negative. They called me and texted me around the clock for 3 days. I tell them on a Friday night I could get the parts they needed till Monday, I [Member Information Removed] no idea who this [Member Name Removed] guy is because I never talked to him, it was his overbearing wife that replied oh well, we will get the parts else where as we will be done by Monday. Monday rolls around and she is calling me and texting me wanting parts. I tell her she needs to do it another way then the way she is wanting to do it and she says well GOOGLE says, I rest my case. If you are building a pool with Googles help, why call me asking for my advice then call me negative when I give my advice???

Kay A.
06/2014
4.0
pool cleaners
  + -1 more
They were really quick, really good. They're a little bit messy as far as leaving clean and they are kind of rough around the edges but they do a good job and there was just a couple of things everything left to do and getting them to come back was not easy. They came back for one thing, they haven't yet come back for the other.
Description of Work: We used Gator Pools. They showed up on a Saturday and they pretty much did most of it in one day and they came back on Monday I believe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Response from Gator's Pool Service
Sounds like someone is Judging people here by the way they look. I always go back for all reasons until the customer is happy. As far as leaving a mess, we always try our best to clean up and leave everything as it was. For the record, we don't haul away old liners unless we are compensated for it.

    Contact information

    534 Windsor Rd. NORTH 2ND, Loves Park, IL 61111

    www.xpools.net

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation

    FAQ

    Gator's Pool Service is currently rated 3 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Gator's Pool Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Gator's Pool Service offers free project estimates.
    Yes, Gator's Pool Service offers eco-friendly accreditations.
    No, Gator's Pool Service does not offer a senior discount.
    No, Gator's Pool Service does not offer emergency services.
    Yes, Gator's Pool Service offers warranties.
    Gator's Pool Service offers the following services: Everything to do with pools

    Contact information

    534 Windsor Rd. NORTH 2ND, Loves Park, IL 61111

    www.xpools.net

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM