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WELL COVERED WINDOW WELLS INC.

Egress Windows, Windows, Windows - Safety & Security Film

About us

Well Covered is here to make your window wells safe for you and your family. Each cover can support 800 lbs and comes standard with support bars and clips. For added security you can upgrade to internal locks. Our covers are custom built on location by our service team. No matter what size or shape we have you Well Covered! We are a family run business and for over 10yrs we have prided ourselves on offering a great product and great service at a great price. **FREE ESTIMATES**

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Custom window well covers, Egress well escape ladders; window well extensions

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0153 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 26-153 of 153 reviews

Sal K.
11/2015
5.0
egress windows
  + -1 more
They came out the day I scheduled the service and did the work! Great service and the window well cover looks great!
Description of Work: Installed one window well cover

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Brian L.
09/2015
5.0
egress windows
  + -1 more
Great service, we called them after researching price options and reading their reviews. It was easy to schedule and they were able to get us in within a week of calling. The team came over today, checked in and started working ASAP. They were friendly and got the work done quickly. They saved some of the living frogs in our window well and moved them for me. They cleaned out the window well and got the covers on fast. They put on the locks through the basement and wore booties while in the house. Very fast and easy to work with. A+ would use again, but won't need to since these are covered for life!
Description of Work: Installed two window well covers, both were oversized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Kimberly B.
08/2015
1.0
egress windows
  + -1 more
At 1045am this morning, August 24 my dog started barking at the door, she wanted to go out into the backyard. I was sitting in my office on the first floor at the time. I let the dog out back and a man ran away from inside of my fenced yard! He stopped and said he was from Well Covered and didn't I know he was coming when I asked him why he was in my yard and what did he want. I asked him why he didn't ring the bell to let me know he was there...he said he did. The door bell did not ring. I told him they were supposed to give an estimate to cover 4 window wells...he said he thought there were 5 or 6. Again, I said I wanted an estimate for 4 windows. He had to tell his partner to stop working! He was starting the prep to install the window coverings! The man told me if I wasn't home he would have installed the covers! He was very very pushy. I never authorized any work, just requested an estimate! He then gave me an estimate for 4 windows, which was higher that another estimate I had rec'd last Friday, even with the 20% discount. I told him I had one more estimate to get before deciding, and the 2 men left. They did not replace the bricks that had been pulled away from the window wells on the side of my house (remember, they were doing the work without authorization!) I called the office and spoke to the man I made the appointment with...he fumbled with his answers and said there must have been a miscommunication. I certainly hope that is all it was and that it wasn't anything else. An older person may have been confused or intimidated by the work crew and just allowed the work to be done and/or paid a bill for a service they didn't authorize. Be careful!
Description of Work: Provider was called to give an estimate for window well coverings.

Rating CategoryRating out of 5
professionalism
1.0

$512

Response from WELL COVERED WINDOW WELLS INC.
Mrs.[Member Name Removed], I completely apologize for the misunderstanding that happened last week. Your job order was entered incorrectly as a work order instead of an estimate request and the installers proceeded according to the work order. Most of our work is done without people being home but with prior authorization and the workers assumed this was the case, and for that I take full responsibility. I apologize that you thought they did not ring your doorbell but, I spoke with the installer and he verified that he did ring the bell like we do for every job, I'm sorry if you did not hear it. We strive to be a company that treats our customers like we would like to be treated. Again, I offer my complete apologies for this incident.

Gary W.
07/2015
5.0
egress windows
  + -1 more
What a pleasure it was to watch Carlos and his colleague complete their work on my home window wells. They were professional, courteous and focused on doing a high quality job. They delivered exactly what was advertised and the pricing was as quoted over the phone.Two of the wells were located behind shrubs that created a very tight work space and were difficult to access. This team was undaunted by the challenge, squeezing into very narrow openings to clean out the wells, unclog the built in drains and then place the new covers securely. And they even disposed of the old, broken "big box store" cheap plastic covers that were installed years ago. This was money very well spent. I highly recommend and would definitely use them again.
Description of Work: Installed four custom made window well covers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$425

Mary A. S.
07/2015
5.0
egress windows
  + -1 more
They cleaned out my window well. They were courteous and extremely polite and had excellent service. I would highly recommend them.
Description of Work: Window well cover

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Priya S.
07/2015
5.0
egress windows
  + -1 more
I called the company Monday after finding a dead possum in our well which had gotten through one of our cheap plastic well covers. They were able to schedule me for the next day. Workers arrived when promised and were very professional. They also cleaned out all the wells (I had already removed the dead animal). Would highly recommend. The covers look great and service was perfect.
Description of Work: installed three well covers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Kathleen C.
07/2015
5.0
egress windows
  + -1 more
This company was EXCELLENT to work with!! I got a quote by going on their website and they emailed me the information the very next business morning. I had a few questions, all of them were answered VERY promptly and politely. They arrived right on time, took care of everything that was needed, cleaned up, and were on their way! Very friendly, polite, and patient with my additional questions. I would absolutely recommend them to everyone!! Oh yeah....and the price I was quoted was what my bill was for....no surprises, no problems. Thank you Well Covered!!!
Description of Work: We had 2 extra large and 1 oversize window well covers with locks installed as well as a 2nd ladder.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

Joanne M.
05/2015
5.0
egress windows
  + -1 more
I measured the window wells per the instructions on their website and sent them an email with the specifications. I received a reply email almost immediately to call and set up an appointment. I set up the appointment and they came out the next day. I went to work in the morning and came home in the evening and the window wells were installed and their clean up was immaculate. They left an invoice in my door. I didn't even have to take any time off from work. The covers look great! I had an excellent experience with this company.
Description of Work: Put in new window well covers on three window wells

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay S.
04/2015
5.0
egress windows
  + -1 more
Called on April 13th - the guys were able to come out next day and install two window well covers. It took them approx 30 minutes.
Description of Work: Had two window well covers installed for basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Ann D.
02/2015
5.0
egress windows
  + -1 more
Not only on time but a little early. Was done in a matter of minutes. Very professional. HIGHLY RECOMMEND this company.
Description of Work: Replaced window well cover

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Gregory S.
12/2014
5.0
egress windows
  + -1 more
Simple, clean and effective. This is a family run biz and you get that feeling from the first phone contact. These guys were great.
Description of Work: Installed custom fit window well covers and security hasps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

IDA H.
11/2014
5.0
egress windows
  + -1 more
It took a half day to do with 2 workers. The final result looks fine. They called back right away and came when they said they would.
Description of Work: They put new window well covers on 2 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Rosemary G.
11/2014
5.0
egress windows
  + -1 more
I am very happy with the new windows, especially having screens.
Description of Work: They replaced three windows and a window well for our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,872

George W.
10/2014
5.0
egress windows
  + -1 more
viWe requested an appointment with Well Covered Windows through Angie's List. Victor got back to us immediately, & we made arrangements for a few days later. Carlos & his associate were prompt, friendly & professional, and they did a great job. The window wells now are covered exactly the way we've wanted for some time, & the price was right on his quote. The covers are translucent, so they let in some light, but the main features for us was keeping rain, critters & other unwanted visitors out. & they really do support all the weight you see in Well Covered's ads!
Description of Work: Installed 2 large window well covers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kristin G.
10/2014
5.0
egress windows
  + -1 more
Well Covered was great! The arrived on time. The install went flawlessly. Thanks for great service!
Description of Work: Installed a large well cover with clips.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Kathleen M K.
10/2014
5.0
egress windows
  + -1 more
Excellent! the window well covers are a much cleaner look than I had expected. Very unobtrusive. Oscar and 1 other guy cut the covers to size and installed them with a lock (that can be released from the basement). It only took about 40 minutes to cut and install. Very polite workers.
Description of Work: Installed 2 window well covers with locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Steve A.
10/2014
5.0
egress windows
  + -1 more
From the get-go, this company was joy to deal with. My initial inquiry was via the Angie's List interactive scheduling system and we quickly exchanged a few messages via that to get the appointment day down. I think I may have spoken with the owner - Victor to nail down the exact time of their visit and while we were on the phone, he offered me the Angie's list discount without me even having to ask for it. Once the truck pulled up in my driveway, the crew jumped out and got RIGHT to work, measuring the wells and cutting the new covers on the spot. They cleaned out the leaves and other muck from the window wells before putting the new covers on and they did a great job cleaning them. They were done before I know it and the covers are very solid and look great. They also cleaned up nicely after themselves and left no mess where they worked. I would recommend this company for custom-made window well covers any day.
Description of Work: Installed custom-fit window well covers on 4 basement window wells.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Andrew W.
09/2014
5.0
egress windows
  + -1 more
Contractor returned my call within the hour. After another five minutes price and appointment was set ($98 per small well). They showed up well within the four hour window provided and finished the job within 30 minutes. Clean, professional and fast. Very happy!
Description of Work: Installation of two window well covers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Juanita G.
09/2014
4.0
egress windows
  + -1 more
The only thing that I did not like was that they told me that they will call me to tell me when they could come to do the job and they never did. Almost a week later I had to call them to set the date.
Description of Work: They changed two windows in the basement and made on site the covers for the two wells. They worked fast and the quality of their job and material was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$900

Katherine L.
09/2014
5.0
egress windows
  + -1 more
very professional from start to finish. I like that I didn't need to be home and that they did the work when they said they would. Gave me the Angie's List discount without having to ask. would recommend them.
Description of Work: Installed two window well covers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244

Carla S.
09/2014
5.0
egress windows
  + -1 more
Vic was very nice and took time to explain different options with the window wells (locks, size, cost, etc). His workers were out a few days after I agreed to have them do the install. His staff was very professional and only took about an hour to get the job done. They took care of all clean-up. The price I had been quote was a little off from what was on the invoice (only a few dollars) and they honored the quoted price with no issues. The quality of the window well appears good. I would recommend them to neighbors and friends.
Description of Work: Installed 3 window well covers

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$576

Nicole S.
08/2014
5.0
egress windows
  + -1 more
From initial phone call to completion the job exceeded my expectations. Great service and product. I would highly recommend this company.
Description of Work: They measured, cut and installed four window well covers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Rita E.
07/2014
5.0
egress windows
  + -1 more
They came out to give us an estimate on time and did the job right then and there in a short time. The price was very reasonable and they even threw in a 10% off Angie's list discount plus they cleaned out our window wells!
Description of Work: Replaced 4 window well covers

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405

Erin K.
07/2014
5.0
egress windows
  + -1 more
Bob was very nice and knowledgeable at his original visit and provided his recommendations. He knows where his company's strengths lie. It would take a couple of days for Bob to get back to me whether via phone or email, so responsiveness could be better but I attribute that to them being so busy with all the rain we've been having. Maybe he can hire a receptionist though. Bob arrived a few hours after he said he would, but did call me that morning to give me a timeline. His work was great! He made sure to show me how the new windows worked and walked me through all the changes he made. The custom well covers are going to be made on site later this week...it's not a big deal but didn't expect that work would not be completed the same day. I would still recommend this company to any family or friends.
Description of Work: Replaced basement windows, raised window well height, resealed window wells to the side of the house and created custom window well covers on site

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,400

Anthony C.
06/2014
5.0
egress windows
  + -1 more
They did 5 window wells Great job - No problems The crew were very neat & cleaned up after they were done Done with in 40 minutes
Description of Work: Install new well covers

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Contact information

260 CORTLAND AVE STE 10, Lombard, IL 60148

http://www.WELLCOVERED.COM

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Egress Windows,
Windows,
Windows - Safety & Security Film

FAQ

WELL COVERED WINDOW WELLS INC. is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

WELL COVERED WINDOW WELLS INC. accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, WELL COVERED WINDOW WELLS INC. offers free project estimates.
No, WELL COVERED WINDOW WELLS INC. does not offer eco-friendly accreditations.
No, WELL COVERED WINDOW WELLS INC. does not offer a senior discount.
Yes, WELL COVERED WINDOW WELLS INC. offers emergency services.
Yes, WELL COVERED WINDOW WELLS INC. offers warranties.
WELL COVERED WINDOW WELLS INC. offers the following services: Custom window well covers, Egress well escape ladders; window well extensions
Ask for details.

Contact information

260 CORTLAND AVE STE 10, Lombard, IL 60148

http://www.WELLCOVERED.COM

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM