TWIN ELECTRIC

ALTHOUGH I EXPLAINED ON THE INITIAL PHONE CALL WHAT I NEEDED, FOR SOME REASON TWO MEN CAME OUT AND BROUGHT A 48'' FIXTURE INSTEAD OF 24'', NECESSITATING A TRIP TO HOME DEPOT TO GET THE CORRECT FIXTURE. THEN AFTER REPLACING THE SWITCH IN THE OTHER BATHROOM I WAS TOLD A NEW FIXTURE WAS NECESSARY THERE ALSO; ANOTHER TRIP TO HOME DEPOT AND THE PROBLEM WAS STILL NOT CORRECTED COMPLETELY. THE LIGHT DOES NOT GO ON EVERY TIME THE SWITCH IS ACTIVATED. THE MOST SERIOUS PROBLEM, HOWEVER, WAS THAT I WAS CHARGED FOR TWO MEN FOR TWO HOURS FOR $300. TERRY DID ALL OF THE WORK; MIKE THE SECOND MAN ATTEMPTED TO REPLACE THE LAMP HOLDER IN THE GARAGE BUT IT DID NOT WORK. SO, TERRY REDID THAT JOB. I PROTESTED THE BILL FOR TWO MEN FOR TWO HOURS WHEN IT WAS PRESENTED TO NO AVAIL. I CALLED THE NEXT DAY TO PROTEST THE BILL TO THE WOMAN, WHO IDENTIFIED HERSELF AS THE MANAGER AND SHE SAID SHE WOULD CHECK BUT A WEEK LATER HAS NEVER CALLED BACK IN SPITE OF MY LEAVING A REMINDER MESSAGE FOUR DAYS LATER.

CLEAN-UP COULD HAVE BEEN A LITTLE BETTER. ALSO, I DIDN''T LIKE THE FACT THAT I HAD TO PAY FOR THEIR TIME IN LOCATING PARTS, AND MAKING PERSONAL CELL-PHONE CALLS.