Rickie was fantastic! Walked in, started testing immediately to diagnose the problem, identified the problem and alert me of the official issue! Got right to work, fixed the sump pump issue and was professional the entire time. As he was preparing the leave even spoke to my spouse via ring camera as well! A nice and professional individual who was helpful and explained the issue and resolution in detail! Job well done! I will reach out again for future issues as needed!
Description of Work: Sump Pump was no longer working and he fixed the issue!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Frank C.
06/2024
5.0
plumbing
 + -1 more
Thank you TMD plumbing for their prompt service. We called them and explained to them our sump pump was buzzing. They immediately set up an appointment and came to our house. They even texted us and called us to let us know when they were coming. They inspected the sump pump and determined the "buzzing sound" was not from the sump pump and the sump pump was fine. I highly recommend their service
Description of Work: Buzzing sound near sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Ron K.
05/2024
5.0
plumbing
 + -1 more
The TMD crew tat did my rodding job were amazing. They were polite and knowledgeable . They not only did the rodding but also fixes a faucet filter to get an ample supply of water needed to facilitate the rodding.. I now have a new favorite plumbing repair source, I will surely recommend TMD to any one who asks.
Description of Work: Rodding of basement floor drain,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Beena M.
04/2024
1.0
Uncategorized
 + -1 more
The people were rude. Did not clean up the area properly. Left the fence door open. My dog went out and ran away. Highly irresponsible people. It was with great difficulty we found the dog.
Description of Work: Change of water heater.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
$535
Amy H.
02/2024
5.0
plumbing
 + -1 more
They were on time and professional and got the job done efficiently.
Description of Work: Fixed a pipe
Rating Category
Rating out of 5
Yes, I recommend this pro
Jennifer D.
07/2023
5.0
plumbing
 + -1 more
They were respectful, polite & onTime.
Description of Work: Replace sewer line, install back flow valve, replace hot water heater, fix outside sump pump drain pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Quratul Ain A.
05/2023
1.0
plumbing
 + -1 more
There are bad companies...then there is 50 feet of garbage, and below that are companies like TMD. ABSOLUTE WORST! unfortunately, our insurance company is just as s***** as them and has listed them as their official partner. Our water heater needed replacement. The part in question has a life of 10yrs, ours was 11yrs old and needed replacement but instead of writing the honest reason in their evaluation report, the company's technician sited some BS reason for replacement so that the insurance can deny the claim. Of course the insurance company is to blame as well, but the point is that this plumbing company has no integrity and is just out to do insurance company's bidding. long story short, IF YOU ARE LOOKING FOR REVIEWS TO KNOW ABOUT THIS COMPANY, OR Y0UR INSURANCE PROVIDER HAS LISTED THEM AS THEIR PARTNER..... RUN... RUN AND NEVER LOOK BACK.... oh and did i mention the horrible customer service on the phone? they do not even try to ACT helpful or seem to care. They straight up end the call on you. wish i could give zero stars, this 1 star is wayy too much for them!
Description of Work: faulty water heater
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
Khalid S.
04/2023
1.0
plumbing
 + -1 more
Absolute rip off. They installed a faucet, it didn’t work. They claimed it is manufacturer issue and asked for a new fee to install a new one. Another plumber fixed the issue ina couple of minutes.
Description of Work: Replace faucet
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$165
Sunil M.
01/2022
1.0
plumbing
 + -1 more
Terrible company. Lousy service. Avoid at any cost. The technician came as per appointment, and started to take out the parts from tank assembly. Then he started complaining under his breath about it being the wrong sized part. Then he mentioned they would not be able to repair it because something is missing. He said he has the original parts, but he would not do it (as it is a service call covered by AHS). Had to call AHS to get a different company to come in and fix the issue.
Description of Work: Leaky Toilet Tank Repair
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$100
Katie W.
12/2020
1.0
plumbing
 + -1 more
I was charged $600 to change pipes out and assured that clog was fixed. 3 days later we had exact same problem,had to pay a plumber to come out on a Sunday and found out they had fixed nothing! Would not recommend!
Description of Work: Blocked pipe in house
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Cynthia P.
09/2018
5.0
plumbing
 + -1 more
The company was very good and efficient. They are very timely, the communication is very professional and they very detailed on what they do.
Description of Work: He replaced a faucet & toilet and took care of my sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$75
Tamatha K.
05/2017
1.0
plumbing
 + -1 more
They did not come back into our house and we would highly not recommend them. They damaged our front door threshold when they brought the machine into our house. They told us to paint it. I would be very careful and watch them while they are in your house if you hire them.
Description of Work: Our shower was clogged and we called AHS and they hired TMD to rod out our shower. TMD used a large rod machine and they broke our PVC pipe. The were too aggressive with the rod machine and broke the pipe and broke through the dry wall in our kitchen which is directly under the shower drain pipe. TMD claimed we had old pipes and it's wasn't their fault the pipe broke. We called for a clogged shower drain and when they left our house they not only did not fix the clogged drain but we now had a leak in our kitchen due to the pipe they broke. Our kitchen cabinets now have water damage because they waited 48 hours to come back out to our house even though we told TMD it was leaking water in our cabinets. We read the reviews online for TMD and mostly all of them were negative reviews. We made the choice not to have them come back into our house to complete the work based on their lack of professionalism and lack of customer service. Denial was their only answer.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,700
Tim P.
10/2015
1.0
plumbing
 + -1 more
NOT GOOD, BEWARE!!!!!!!!! I never write reviews but this has just left such a lasting uneasy feeling about the experience I had with TMD Plumbing. Short version - Was told that our garbage disposal had seized and needed to be replaced, when it wasn't. My wife was able to fix it thanks to YouTube! And then tried to recommend unnecessary work in order to complete job after job was started. Then refused to rectify situation. We are not handy at all! Please feel free to reach out to me to hear longer more detailed version Very bad experience, felt taken advantage of for my lack of knowledge. BEWARE and choose someone else, there are plenty of other options out there.
Description of Work: Attempted to fix "broken" garbage disposal
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$75
Susan B.
05/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: Let me say that this company is hands down the best plumbing company that I have ever worked with. They are incredibly professional and have awesome communication skills. From the time we schedule our call through Adam to the time when Joe the plumber comes to the house, everything is top notch. Adam is pleasant and works with you on a good scheduling date. He then calls you before the plumber comes to the house. Today, I had a sudden event right at the time of the appointment and called Adam to ask him to give me an hour before I could meet the plumber. He told me that it was no problem and that he would communicate with me to let me know when the plum
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathryn D.
04/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: Replaced water turn on valve
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Rahul S.
03/2015
5.0
plumbing
 + -1 more
PRIVATE SEWER & WATER Corp were great doing their job from start to finish. I had a sewage pipe cracked outside my foundation and that cause the sewage to backup. They came in and clear the line and they had to dug about 5 Feet outside my house and put new pipe and also make overflow access outside my house so if it ever backs up for some reason rodding can be done from outside instead of taking the toilet out and making a mess. They made us very comfortable how the job will go from start to finish and they also made sure my landscaping doesn?t get damage since I had brick landscaping. I highly recommend Private Pluming and if anyone have questions please fill free to send me a message. Really appreciate your quick response time.
Description of Work: They came in and clear the line and they had to dug about 5 Feet outside my house and put new pipe and also make overflow access outside my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin M.
12/2014
4.0
plumbing
 + -1 more
The work was done adequately. This is a simple job for a knowledgeable plumber.
Description of Work: The first floor toilet was jammed with a cleaning tool. The plumber replaced the fill valves in all three toilets since all three toilets were underperforming.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
john A.
09/2014
5.0
plumbing
 + -1 more
It went very well, as is typical for them. We have used them multiple times over the years for both small and large jobs. Qualified repair techs who fix it right the first time. Fair pricing. We will continue to use their services.
Description of Work: Bathtub repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Mark W.
05/2014
5.0
plumbing
 + -1 more
I was very satisfied with their prices and the quality of their workmanship are very good. Their promptness, knowledge of their trade and the advice that they can give is what stood out to me.
Description of Work: I used the services of TMD Plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LaVerne J.
05/2014
5.0
plumbing
 + -1 more
The service man looked at the pump that was working correctly at the time. Shutting off when the pit was empty. He did a few things to help from it doing it again. But that failed because last night it did the same thing again. They are coming out to look at it again.
Description of Work: We called our home warrenty company and they assigned us to TMD Plumbing. Our sump pump was running incorrectly.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing
FAQ
TMD Plumbing is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 AM
Tuesday: 7:30 AM - 4:30 AM
Wednesday: 7:30 AM - 4:30 AM
Thursday: 7:30 AM - 4:30 AM
Friday: 7:30 AM - 4:30 AM
Saturday: Closed
TMD Plumbing accepts the following forms of payment: Check,CreditCard
No, TMD Plumbing does not offer free project estimates.
No, TMD Plumbing does not offer eco-friendly accreditations.
No, TMD Plumbing does not offer a senior discount.
Yes, TMD Plumbing offers emergency services.
Yes, TMD Plumbing offers warranties.
TMD Plumbing offers the following services: We do all types of plumbing, sewer, water service