Kleen Sweep Maintenance Inc

DO NOT USE them to clean your chimney- they pretend they are cleaning it but they do not. We used them for years until smoke started backing up into our family room and had another chimney cleaning company come in and they removed 10 pound buckets (5 lbs each) of soot and creosote and we had to have the chimney deglazed.

I was able to get a same-day appointment to have service performed. I was impressed by the knowledge and professionalism. I will definitely contact them for other services in the future!

I didn't like his demeanor. Some of the words he was using were unprofessional. The work was fine and he did a good job on the cleaning.

Jeff from Kleen Sweep came out to the house on time and inspected the chimney cap and sourronding area to evaluate what needed to be done. It took about 30-40 minutes for this and the recommendation was to use silicone to seal some cracking on the cap. Since we agreed I could do this he recommended me doing the work. No work by him needed at this time and no charge for his time for reviewing or coming out. Wow, how many contractors will let a homeowner know they can do it themselves for something minor and go over how to do it! I'll certainly hire Kleen Sweep if I need any future work. There's only one review I can give, and that's an A. otherwise I'd go higher!

Saved me money and appreciate honest review. Would definetly recommend hiring if service is needed.

We are very pleased with there promptness on both visits. Also very impressed with their 15 year warranty.

This is my first negative review for any company that I've ever contracted with on Angie's list. (Feel Free to read all 5 of mine). I contracted Kleen Sweep because I was concerned that some leaves from a large tree that sits over the chimney might be dropping inside the chimney and create a potential fire hazard. The owner said to me that he could check for leaves by opening the damper from the bottom (which I had no idea that could even be done) rather than the top (which is how all dampers open and close). He opened it, at the bottom, and left it open after starting a fire to demonstrate how nicely the fireplace was working prior to leaving. We usually don't close the damper because for some reason cool air usually doesn't rush down the Chimney consequently I didn't notice the problem over the holidays. However, I noticed the problem after the holidays and just 30 days after we had the work done. The problem was that the damper was wedged open and I could not close it. The owner of the company came out and insisted that he would never have left the damper that way and insisted on a $100 dollar service fee to fix a problem that he caused! This fee was for 5 minutes of work correcting a problem that he caused. He insisted that he could NEVER make such mistake. RATHER HE INSISTED I OPENED IT THAT WAY. Truthfully, if you paid me 100 bucks I still couldn't figure out how to open the damper in such a manner. In effect he was calling me a liar over his mistake! (The truth is that he forgot about it because he got sidetracked showing me pictures of big fish he had caught in the area on his cell phone.) I can say I would have gladly over looked what I feel was an honest mistake, had he just fixed it for free. However, his blind insistence saying that he NOR HIS ASSISTANT could ever make such a mistake, sends warning signals that perhaps you might want to HEED. After I encouraged him to rethink his charge....he said...."We'll the fix was free, (in effect admitting he made the mistake), but the service call is 100 bucks". I reminded him that he and his partner spent 2 hours here and charged us 100 bucks per fireplace. His comment was " Well, I guess we're free to disagree." Believe me......I'm a small businessman myself, it honestly pains me to write a poor review on anyone's performance.

Was prompt and professional! Did a great job, really nice guy, would highly recommend. Will use again.

They did a good job when they were in but I had to call them back in later because there were some remnants of dust and stuff they collected, but they made it right though, I wouldn’t dock them for that. It’s more of an inconvenience than anything else. They came back pretty promptly to fix the problem.

This was a Big Deal purchase. It went well overall. Scheduling was easy, and the technicians arrived on time and got right to work. I'm glad I had this service done because they reported that the chimney was pretty dirty. So why only a "B" for the overall rating? Well, one of the technicians went down and started inspecting my water heater and furnace. He warned that some of the ducts weren't up to code, and an issue with the water heater could present a potential hazard. I found this strange because I had just had the water heater inspected, drained and filled (through another Big Deal with a reputable company), and this was never brought up. In fact, nothing that the chimney guy mentioned was ever brought to my attention by any of the HVAC or water heater technicians that come through each year. So I couldn't help but wonder if these chimney technicians were trying to put a scare in me to get more work (and money). I certainly hope not, but I will consider other options before using them again to do another cleaning.

good. had to reschedule a couple times because of weather

Mark was our chimney tech and he was on time, professional and did a great job at making sure the stove was clean and ready to use. There was no mess on the floor or in the house.

Mark and Dean were very professional, personable and informative with what they were doing and also answered any questions such as how the flue liner is constructed to help with any draft issues and any concerns we had of the pre-fab liner.

Great, not only did they show me about the fireplace they answered my questions about converting my wood burning fireplace over to a gas log fireplace. They did a great job, were clean no mess left or anything. I will be hiring them to install the gas log into the fireplace once my wife picks out the unit she wants. A+ for these guys

They were fine and great absolutely and they were awesome and I would recommend them and I would use them again in the future.

Went well, he was early and let me know ahead of time, he check everything and let me know that I in fact didn't need it cleaned. So I was thinking it is possible that I need my furnace company to come out and check. He was thorough in checking my air flow, and he did give me peace of mind that there isn't a problem with my chimney.

He provided the service that we requested. However, he also provided a complimentary checkup of our chimney and led me to believe that it was in dire state of disrepair and that I should not use it until it gets fixed, and he knows how to fix it. He said it would not be cheap, over 1.5K. Dutifully I got two more estimates and neither estimate stated that the chimney was in such bad shape. Both provided estimates that were within reason. Like other professionals that I have worked with, this company owner provides excellent service and expects to have his customers do exactly what he suggests, which will cost them more money then may be necessary. All things considered I was pleased with the work he performed, cleaning our fireplace flu.

We purchased a chimney sweep coupon through Angies List for them and were very happy with the service we received. We have two fireplaces, but they only recommended cleaning one of them since we didn't use the other (and the previous owners of our house did not use it much). I appreciated their honesty here in not making us pay for unnecessary services. We also had them install caps on our three flues. They only use stainless steel (which is definitely our preference) and took care of everything at a reasonable cost. We will be calling them back later this year to install a ventless fireplace as well. The two guys that came over were great! They were very friendly, made no mess and took the time to explain a lot to us. We would absolutely recommend them.

They were professional. They cleaned up after they completed the project. They were on time.

These guys were great. From what I can tell, my ducts are clean and our furnace and AC are in good condition. My only quibble is that our floors got really dusty (the house cleaners had just come in the morning so it was spotless to start) and they didn't mop up after. BUT, I'm not entirely sure that that is a reasonable request. A very important thing to mention- when I bought the deal,I didn't realize that my old city address was linked to my Angie's List account. So they showed up downtown at 9am as planned only for me to tell them it was the house in the western suburbs that they needed to service. They were so nice about it and were able to do our house at the end of the day, which I really appreciated considering it was my mistake.

Overall excellent experience!

I was unable to use the service but had a great experience communicating with the company.

Jeff was very professional and repaired a few other items that needed attention

They were good. They were on time and I would use them again in the future.

We had Klean Sweep over today to compete our air duct cleaning. The guys arrived on time, were very nice and even in the pouring rain made sure to keep everything clean. Klean Season had a straight, to the point price with no funny business or add ons. My mom who was visiting had never gotten her ducts cleaned but such enjoyed meeting the Kleen Sweep duomake plans to book an appointment.