Bates Plumbing

Plumbing, Wells and Pumps, Water Heaters,

About us

Welcome to Bates Plumbing LLC! Let us exceed your expectations .We are a full service residential and commercial plumbing company located in The duPage IL also serving the surrounding counties . Our plumbing contractors specialize in plumbing repair, plumbing installation, re-piping, back flow services, unclogging toilets, drain cleaning, sewer services, and much more. Contact our professional plumbers at Bates Plumbing LLC for all your residential and commercial plumbing service needs.

Business highlights

25 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Let us exceed your expectations. We offer Expert sewer rodding , sewer maintenance, sewer repair and cameraing .We also specialize in hot water heater installation and repair. Sump pumps, ejector pumps, battery back up pumps Systems.

Services we don't offer

boilers

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
Zelle

Photos of past projects

Reviews

4.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-19 of 19 reviews

Roberto G.
01/2024
4.0
plumbing
  + -1 more
good. nice
Description of Work: check a leak

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Bates Plumbing
Thanks for the review. We appreciate you taking the time.

Kiran T.
10/2023
5.0
plumbing
  + -1 more
Problem identified and fixed
Description of Work: Pull and resealed toilet
Rating CategoryRating out of 5
Yes, I recommend this pro

Gail M.
09/2023
5.0
drain cleaning
  + -1 more
Perfectly!!! Fast, efficient & respectful of property. I would highly recommend them!!!
Description of Work: rodding out sewer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bates Plumbing
Thanks for sending in a review. We truly appreciate it. Let us know if you need us for any of your other plumbing needs.

Nicholas W.
03/2023
5.0
plumbing
  + -1 more
Very responsive, they were able to quickly come out and fix the issue with no hassle.
Description of Work: Replace a section of copper plumbing that had leaky joints.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Bates Plumbing
Thanks for taking the time to submit a review. We appreciate the awesome review. Keep us in mind for your future plumbing needs.

Julie S.
12/2020
5.0
plumbing, sewer cleaning
  + 0 more
Both Jonathan and Greg were extremely prompt, respectful, and knowledgeable. They were fairly priced as a new customer though plumbing charges in general are high for great work! They were quick and fast and addressed my concerns and also answered all questions I had. They even pointed out some tips and things to monitor for the future. I would definitely rehire them for my plumbing needs in the future.
Description of Work: Clean out of main sewer line and camera inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Bates Plumbing
Thank you for high rating for the work we did at your home. Please give us a call if you have any other plumbing issues.

Shirley T.
12/2020
1.0
plumbing
  + -1 more
The estimate for services was WAAAY out of line, over $1000 for a job I went ahead and did myself. Took me a half hour to uninstall then re-install.
Description of Work: Faucets removed the later replaced after installation of new vanity top.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Renee B.
08/2020
5.0
plumbing
  + -1 more
We contacted Bates through Angie's List and they called within 5 minutes and said they could be available between 2:00-3:00 the same day. They arrived on-time and had the work within 20 minutes and did not have to replace the cooper wiring. We had been without a refrigerator for 3 weeks. In this time of Covid it was refreshing to have Greg and Mike respond quickly and professionally. I highly recommend Bates Plumbing and would definitely call them for future needs. Thank You Greg and Mike.
Description of Work: Our refrigerator went out the same day we moved into our new home. We bought a new refrigerator and were told when it was delivered the copper piping needed to replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Bates Plumbing
Thank very much for the review. We appreciate your business. Look forward to working with you in the future.

Jodi H.
07/2020
5.0
plumbing
  + -1 more
Mike & Greg were awesome! They arrived on time for their first appointment and kept in touch with me about their arrival time for the second appointment which was to complete the actual repairs. They both respected my home by wearing face coverings and kept their work areas neat and clean. In addition to the plumbing work that was needed for the leaking shower and toilet, they also got my body sprays in the Master Bath to work properly. After receiving an outrageous quote from another plumbing company that said we needed to do some major work due to the low water pressure the sprays were getting, (tearing out tile to completely update the body sprays, possible re-piping, etc) Mike just thoroughly cleaned the body sprays and Viola!! They now work as good as new and the water pressure had been and is just fine. I will definitely use Bates Plumbing again for any other plumbing issues we have. They were honest and budget friendly for the work we needed completed. Highly recommended!
Description of Work: Repair of leaking shower & power flush toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bates Plumbing
Thank you for the review. We appreciate your feedback. Look forward to working helping you with your plumbing needs

Mary S.
07/2020
5.0
water heater repair, drain pipe
  + 0 more
This is the second time I have used Bates Plumbing. Mike quickly responded to my evening call about my leaking water heater. Mike and Greg were out the next morning to replace the water heater. They also replaced the gas shutoff valve and gas line to the heater so that they would be up to code. Price was exactly what was estimated. Professional, courteous, and excellent work. I will definitely use them again.
Description of Work: Replacement of water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Response from Bates Plumbing
Thank you for the high rating. We appreciate you taking the time to write a review. Look forward to working with you in the future!!

Paul A.
05/2020
5.0
water heater repair
  + -1 more
Bates plumbing replaced our sump pumps a few years ago and we were happy with his promptness, professionalism, demeanor and more importantly the work. This time our hot water tank started leaking. I found out the evening before, called him, we spoke. I took photos and sent him. Mike and his coworker showed up when promised the next morning. He evaluated and gave me 3 options for replacement. I asked for his professional opinion and it wasn’t the most expensive. He’s honest and considerate. Within several hours the new one was in and operational. I would strongly recommend Bates Plumbing for all your plumbing needs.
Description of Work: Replaced Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Bates Plumbing
Thanks [Member Name Removed], we appreciate your business and your review. Look forward to working with you in the future on your plumbing needs. Stay safe and healthy.

Allison L.
04/2020
5.0
plumbing
  + -1 more
Greg and Mike were professional and respectful. I was nervous having people in my home during a pandemic but they walked me through their precautions and then delivered on expectations. They efficiently fixed our clogged drain in under an hour at a very competitive price. I will definitely be saving their number and already referred them to 2 different people.
Description of Work: Clogged Drain
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Bates Plumbing
Thank you for the review. We appreciate our customers and what to keep them safe as well as fixing their plumbing issue. Look forward to working with you in the future with any of your plumbing needs.

Lac K.
02/2020
5.0
plumbing
  + -1 more
Arrived when they said they would. Performed the work quickly and correctly. Very easy transaction. Would use them again.
Description of Work: Cleared main sewage line/rodding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

John M.
12/2019
5.0
plumbing
  + -1 more
Mike and his teammate were great! They ran water lines to a new utility sink, installed a sump cover and ran a new water line and hooked up a spigot for water in our backyard. Good communication and very friendly.
Description of Work: Utility Sink & Hose Spigot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Peter H.
11/2019
5.0
plumbing
  + -1 more
It went very well. They were very timely, they were on time and they were very quick to the results.
Description of Work: They did deep cleaning of a kitchen sink line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary S.
10/2019
5.0
plumbing
  + -1 more
Was most impressed that the vendor responded first of the three bid requests -- on a Friday evening. Moreover, an appointment was made for the next day, a Saturday: confirmed immediately by email. While I was expecting to be charged more for a weekend plumber, this was not the case!
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Bates Plumbing
Thank you for taking the time to give us a review. We appreciate it. Keep us in mind if you have any plumbing needs.

Gina C.
10/2019
5.0
plumbing
  + -1 more
They guys were great. They were efficient and friendly. They even returned my damaged toilet to Home Depot and exchanged it for me. Would definitely hire them again!!
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Theresa G.
07/2019
5.0
wells
  + -1 more
New sump pump was installed!! Mike and Chris were great!!!
Description of Work: Sump pump repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig B.
10/2018
5.0
plumbing, wells
  + 0 more
The team from Bates did a fantastic job! They had the best price, and they were able to come out in less than 24 hours. Highly recommend!
Description of Work: Ejector Pump and Sump Pump Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Paul A.
08/2018
5.0
wells
  + -1 more
Because of hearing from others about their nightmare experiences with plumbers and related costs, I was a little nervous. My neighbor tried talking me into buying the sump and ejector pump and with his help we could change both and save a lot of money. After watching Mike Bates and his assistant replace the sump and ejector pumps I have never been happier not to save the money. His experience and knowledge made this go smoothly and quickly not to mention everything they needed was in his truck. I probably could have replaced them but not with his time and efficiency. That was Saturday and I might still be working on it if I had tried it myself! Bates Plumbing, LLC is now on my go to plumber and gladly recommend him for anyone that needs a fair, experienced, courteous and professional plumber. Thanks Mike!
Description of Work: Replaced Sump and Ejector Pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

    Contact information

    231 W Morris Ave, Lombard, IL 60148

    https://www.batesplumbingllc.com/

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    055-041073
    Trade License Locale
    Illinois
    Trade License Authority
    Illinois: Plumbers
    Trade License Expiration
    09/30/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Wells and Pumps,
    Water Heaters,
    Drain Cleaning,
    Sewer Cleaning,
    Drain Pipe Installation,
    Natural Gas Lines,
    Water Coolers,
    Water Filtration and Softening

    FAQ

    Bates Plumbing is currently rated 4.9 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Bates Plumbing accepts the following forms of payment: Check,CreditCard,Financing Available,Zelle
    Yes, Bates Plumbing offers free project estimates.
    No, Bates Plumbing does not offer eco-friendly accreditations.
    No, Bates Plumbing does not offer a senior discount.
    Yes, Bates Plumbing offers emergency services.
    Yes, Bates Plumbing offers warranties.
    Bates Plumbing offers the following services: Let us exceed your expectations. We offer Expert sewer rodding , sewer maintenance, sewer repair and cameraing .We also specialize in hot water heater installation and repair. Sump pumps, ejector pumps, battery back up pumps Systems.
    boilers

    Contact information

    231 W Morris Ave, Lombard, IL 60148

    https://www.batesplumbingllc.com/

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM