Bates Plumbing

good. nice

Problem identified and fixed

Perfectly!!! Fast, efficient & respectful of property. I would highly recommend them!!!

Very responsive, they were able to quickly come out and fix the issue with no hassle.

Both Jonathan and Greg were extremely prompt, respectful, and knowledgeable. They were fairly priced as a new customer though plumbing charges in general are high for great work! They were quick and fast and addressed my concerns and also answered all questions I had. They even pointed out some tips and things to monitor for the future. I would definitely rehire them for my plumbing needs in the future.

The estimate for services was WAAAY out of line, over $1000 for a job I went ahead and did myself. Took me a half hour to uninstall then re-install.

We contacted Bates through Angie's List and they called within 5 minutes and said they could be available between 2:00-3:00 the same day. They arrived on-time and had the work within 20 minutes and did not have to replace the cooper wiring. We had been without a refrigerator for 3 weeks. In this time of Covid it was refreshing to have Greg and Mike respond quickly and professionally. I highly recommend Bates Plumbing and would definitely call them for future needs. Thank You Greg and Mike.

Mike & Greg were awesome! They arrived on time for their first appointment and kept in touch with me about their arrival time for the second appointment which was to complete the actual repairs. They both respected my home by wearing face coverings and kept their work areas neat and clean. In addition to the plumbing work that was needed for the leaking shower and toilet, they also got my body sprays in the Master Bath to work properly. After receiving an outrageous quote from another plumbing company that said we needed to do some major work due to the low water pressure the sprays were getting, (tearing out tile to completely update the body sprays, possible re-piping, etc) Mike just thoroughly cleaned the body sprays and Viola!! They now work as good as new and the water pressure had been and is just fine. I will definitely use Bates Plumbing again for any other plumbing issues we have. They were honest and budget friendly for the work we needed completed. Highly recommended!

This is the second time I have used Bates Plumbing. Mike quickly responded to my evening call about my leaking water heater. Mike and Greg were out the next morning to replace the water heater. They also replaced the gas shutoff valve and gas line to the heater so that they would be up to code. Price was exactly what was estimated. Professional, courteous, and excellent work. I will definitely use them again.

Bates plumbing replaced our sump pumps a few years ago and we were happy with his promptness, professionalism, demeanor and more importantly the work. This time our hot water tank started leaking. I found out the evening before, called him, we spoke. I took photos and sent him. Mike and his coworker showed up when promised the next morning. He evaluated and gave me 3 options for replacement. I asked for his professional opinion and it wasn’t the most expensive. He’s honest and considerate. Within several hours the new one was in and operational. I would strongly recommend Bates Plumbing for all your plumbing needs.

Greg and Mike were professional and respectful. I was nervous having people in my home during a pandemic but they walked me through their precautions and then delivered on expectations. They efficiently fixed our clogged drain in under an hour at a very competitive price. I will definitely be saving their number and already referred them to 2 different people.

Arrived when they said they would. Performed the work quickly and correctly. Very easy transaction. Would use them again.

Mike and his teammate were great! They ran water lines to a new utility sink, installed a sump cover and ran a new water line and hooked up a spigot for water in our backyard. Good communication and very friendly.

It went very well. They were very timely, they were on time and they were very quick to the results.

Was most impressed that the vendor responded first of the three bid requests -- on a Friday evening. Moreover, an appointment was made for the next day, a Saturday: confirmed immediately by email. While I was expecting to be charged more for a weekend plumber, this was not the case!

They guys were great. They were efficient and friendly. They even returned my damaged toilet to Home Depot and exchanged it for me. Would definitely hire them again!!

New sump pump was installed!! Mike and Chris were great!!!

The team from Bates did a fantastic job! They had the best price, and they were able to come out in less than 24 hours. Highly recommend!

Because of hearing from others about their nightmare experiences with plumbers and related costs, I was a little nervous. My neighbor tried talking me into buying the sump and ejector pump and with his help we could change both and save a lot of money. After watching Mike Bates and his assistant replace the sump and ejector pumps I have never been happier not to save the money. His experience and knowledge made this go smoothly and quickly not to mention everything they needed was in his truck. I probably could have replaced them but not with his time and efficiency. That was Saturday and I might still be working on it if I had tried it myself! Bates Plumbing, LLC is now on my go to plumber and gladly recommend him for anyone that needs a fair, experienced, courteous and professional plumber. Thanks Mike!