NewWave Communications

Phone Service - Cellular, Internet Service, Phone Service - Landline,

About us

Internet, TV and Home security

Services we offer

Service provider of Internet, TV, Phone and Home Security . We provide quality cable and broadband service at an excellent value for both residential and business customers.


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
33%
3
67%
2
0%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.3
professionalism
3.7
responsiveness
4.0
punctuality
3.3
Showing 1-3 of 3 reviews

Connie W.
07/2015
3.0
cell phone service
  + -1 more
unknown
Description of Work: We finally had someone come out to our house 3 days after we called (that is when they told us they could come), which seemed like too long when your service is disrupted. We were told that our line had a problem and the city where we live was also having a problem that made our situation worse. The guy who came to our house was very nice and professional. He was very helpful and seemed to understand my frustration. We will stay with this service for now but only because we have very few options where we live.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Jessica M.
10/2014
4.0
internet service
  + -1 more
.
Description of Work: The modem/router kept changing my information. I had to call to get it fixed a couple of times. The last time I called I asked for someone to come out. He got there in the time frame stated. He was also very nice. He gave me a new modem and everything is fine now.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve G.
08/2014
3.0
cell phone service
  + -1 more
They had been out multiple times to address this issue. Finally replaced the cable modem with a different and better brand.
Description of Work: Troubleshoot problems with streaming video

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro

    Contact information

    1004 W Ferdon St, Litchfield, IL 62056

    http://www.newwavecom.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Cellular,
    Internet Service,
    Phone Service - Landline,
    TV Service - Cable

    FAQ

    NewWave Communications is currently rated 3.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    NewWave Communications accepts the following forms of payment: Check,MasterCard,Visa
    No, NewWave Communications does not offer free project estimates.
    No, NewWave Communications does not offer eco-friendly accreditations.
    No, NewWave Communications does not offer a senior discount.
    No, NewWave Communications does not offer emergency services.
    No, NewWave Communications does not offer warranties.
    NewWave Communications offers the following services: Service provider of Internet, TV, Phone and Home Security . We provide quality cable and broadband service at an excellent value for both residential and business customers.

    Contact information

    1004 W Ferdon St, Litchfield, IL 62056

    http://www.newwavecom.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed