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The Screen Doctor

Screen repair, Windows, Doors

About us

The Screen Doctor is a mobile screen repair service featuring onsite window screen repair, custom window screen installation, screen door repair, sliding screen door installation plus porch, patio and gazebo screen repair. See our website for more details about our services and prices. Contact us via phone or text at 630.812.1894, email us at michaelscreendoc@gmail.com or submit the website inquiry for a fast written estimate.

Business highlights

15 years of trusted experience

Services we offer

Mobile screen repair service featuring onsite window screen repair, custom screens installed, sliding screen door installation and screen door repair.

Services we don't offer

We are a mobile repair service. House calls only.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.745 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
2%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 26-45 of 45 reviews

Dan B.
08/2016
5.0
screen repair
  + -1 more
Excellent. Very good job
Description of Work: Replaced screens throughout home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Paul L.
06/2016
5.0
screen repair
  + -1 more
unknown
Description of Work: Re-screened 20 window screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

SCOTT S.
09/2015
5.0
screen repair
  + -1 more
unknown
Description of Work: Replaced 9 screens

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Byron W.
07/2015
4.0
screen repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$310

Response from The Screen Doctor
The Screen Doctor appreciates your nice review but I think you made a mistake. I can not find you in our customer / job list.

Michele G.
05/2015
5.0
screen repair, replacement windows
  + 0 more
unknown
Description of Work: Mike came in and rescreened 20 of my windows. He was very professional and great to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$590

betty M.
05/2015
2.0
screen repair
  + -1 more
unknown
Description of Work: they never called
Rating CategoryRating out of 5

Response from The Screen Doctor
[Removed Member Name], We responded to your Angie's List message the same day we received it. Maybe you did not see it? The Screen Doctor response to [Removed Member Name] on Monday May 4th. "Hi [Removed Member Name], No availability this week. Please submit the customer inquiry from my website to schedule. thescreenmd.com. Thank you"

Karen W.
06/2014
5.0
screen repair, replacement windows
  + 0 more
unknown
Description of Work: Replaced all window screens and on 2 sliders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$820

Charles H.
05/2014
5.0
screen repair
  + -1 more
I needed a large screen door (45 x 90") re-screened and Mike did a great job. The door looks brand new and was done very quickly. The price was reasonable as well. A great experience overall and I know who I will be calling for my future screen work. Thanks Mike!
Description of Work: Re-screened a large screen door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Alex S.
05/2014
5.0
screen repair
  + -1 more
Very well. Mike was on time, and got right to work. Very pleasant and nice to deal with. Worked quickly and cleaned everything up afterwards. He did a nice job - our windows look like they are brand new because of the new screens that he installed. He was on time and the cost was exactly what he quoted us. Very nice to deal with and we will recommend to all our friends and neighbors.
Description of Work: Put new screens in all of house windows and sliding door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Roger K.
04/2014
1.0
screen repair
  + -1 more
unknown
Description of Work: After loosing the use of my arms I was looking for a service such as the Screen Doctor. The carpet installers destroyed a screen in my second floor window and I am interested in replacing two patio screen doors in the home I just purchased. Having listed that they provide on site fabrication and replacement of screens and screen doors drew my interest. The response I got was "I would be happy to estimate the job." To "I decline the job. I don't have a door that size". After reading the Screen doctor website,they offered services I needed. I did not expect such a weak response. Feels like false advertising to me. In addition,I received no response after initial contact on 4-9-14. Tried again on 4-11-14 early am(5:30) and got a "I decline the job"at 3:30pm. Did I not fit the schedule or not big enough of a job??? Could have been a money maker for the company. Completely disappointed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from The Screen Doctor
False advertising? What a nut job! Angry because I can not make a sliding screen door that is 5 1/2 feet wide. Losing the use of your arms does not give you the right to make outrageous accusations and badmouth others.

Catherine W.
03/2014
5.0
screen repair
  + -1 more
Mike contacted me within 24 hours after I requested an estimate and he did an awesome job rescreening a couple of doors in my home.
Description of Work: Re-screened two doors in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Shannon C.
07/2013
5.0
screen repair
  + -1 more
Mike got back in touch with me within 24 hours of my inquiry. We set up an appointment for my day off (a friday). He asked me for measurements and I'm not good at knowing exactly where & what to measure. So I took pictures of the measurements so he could see for himself. I had a screen door that needed repair where the screen rolled up into the door. He told me he wasn't able to repair that type & I had to order it from a store such as Home Depot. He arrived on time and sized up the job. I have 3 cats and a young Niece & nephew who visit often, so I wanted the pet safety screens installed. It was raining and he asked if he could set up shop in my garage which was fine. He was done within 2 hours. He was nice and personable. The only thing I would say was I was not provided with an estimated cost of the job or shown the materials used. But I would definatly use him again & recommend him to anybody in the future!
Description of Work: Replaced 7 windows screens with Pet safety screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Tod C.
07/2013
5.0
screen repair
  + -1 more
Contacted through email and quickly arranged a date for the next week. He came right on time and fixed the screen on the premises in under an hour. He was also able to replace wood that had rotted so that the screen could be properly repaired. Overall great experience and would not hesitate to use again.
Description of Work: Replace the screen to a back porch door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jan W.
05/2013
5.0
screen repair
  + -1 more
Mike may have been busy, but I had to contact him a couple of times to follow up on getting an estimate and finding out when he would install the screens. He was cordial when he did call back and delivered as promised. The work he did was of high quality. Measuring custom frames and installing them in an existing frame is difficult but all the screen frames fit like a glove. Wasn't thrilled that there was a lot of dust to pick up afterward as I would expect a broom clean look after a job. Overall, the screens look fantastic, the price was more than fair, and if I had another job like this I would call Mike.
Description of Work: tore out all old screens, ordered custom frames, screened the frames and installed into existing frames on screened porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,350

NANCY K.
11/2012
5.0
screen repair
  + -1 more
Mike is very professional. He came to my home and removed and replaced the screens in my townhouse. He measured the patio screen door. He ordered, purchased. and installed the new door ten days later, just as he predicted. As it was a fine fall day we chatted as he worked. I asked a number of questions, all of which he answered. It was a very pleasant experience.
Description of Work: Mike came to my home and rescreened 12 window screens with new plunger pins. He measured, purchased, and installed a new sliding patio door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$781

Seth K.
10/2012
4.0
screen repair
  + -1 more
Filled out a appointment request online. They e-mail back within a few days asking for dates/time that would work. I e-mailed back, but they did not respond to the e-mail. I called after about a week and they scheduled an appointment to fix the screen and completed the work promptly and professionally.
Description of Work: Put a new pet resistant screen on a patio door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$120

Laura S.
09/2012
4.0
screen repair
  + -1 more
Update 10/21: The recent work done was handled professionally and quickly. I did not inquire with any other companies to compare price, but feel that the price I paid was acceptable. I would recommend The Screen Doctor to anyone inquiring, but would caution about a possible communication issue. Posted 9/30: I submitted a request for a quote online through his website. He replied with an email. I replied back with an email requesting that he call me so I could set up a time for him to come out. Never got a return phone call. I called again several weeks later. Never got a return phone call. Three months later, I called again, thinking that maybe he just never received my email or voicemail, and left a message for him to call me. Never received a phone call back. That is the poorest professional experience I can imagine.
Description of Work: Update 10/21: After posting this review on 9/30, I recieved an email from Mike, the owner I believe, apologizing for never returning my call. He claimed that he had struggled during the March 2012 time period with hired help and that was the reason he never called. I still am not satisfied with the neglect to my initial contact. However, in the 10/1 email, he offered to come that week and do the repair work to the screens. He did show up at the designated time/date. He refabricated two screens and rescreened two more. He performed the work offsite, returning two weeks later and installing all four screens in less that 15 minutes. Posted 9/30: Don't expect to be serviced.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$226

Sean M.
08/2012
5.0
screen repair
  + -1 more
Mike did an awesome job. He repaired our back screen door with the pet protection screen and two windows. He was friendly, on time and efficient. Everything was done on site. No prep on our end was required. Great job and you have a lifelong customer. Sean and Emily, Arlington Heights
Description of Work: Back sliding screen door with the pet protection screen and two windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

LORI N.
08/2012
5.0
screen repair
  + -1 more
Our experience with the Screen Doctor was wonderful. I had been trying to a couple of years to find a company that would send someone out to our house to replace our sliding screen door on our back patio. All the other companies told me we had to bring the screen door to them (which we couldn't do because we were not able to get take it down). The Screen Doctor was the only one who makes "house call." and it saved us a lot of time and aggravation. Mike came and replaced the screen and it looks great. From the initial phone call to the "house call," Mike was friendly, professional, efficient and knowledgeable. He brought samples to show us of the types of screen grades (standard vs pet grade, for example) and we were able to see how the screen thickness looked in our room and the amount of light coming in. Mike arrived early and was done in no time. I would highly recommend The Screen Doctor and I plan to use him in the future!
Description of Work: We had our back patio screen door replaced because of damage done to the screen by our pets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Mark T.
07/2012
5.0
screen repair
  + -1 more
I highly recommend Mike for anyone who has a window or door screen issue and is looking to get the problem solved quickly, simply and cost effectively -- Mike is the way to go!!
Description of Work: Mike "The Screen Doctor" came to our house yesterday and re-screened 18 window screens and 3 doors. We are 110% satisfied with his services. He made the entire process incredibly simple for us. He came right to our house and completed the work on site. Mike was extremely personable and was a pleasure to have around the house. He arrived at a time when the baby was screaming and the dogs were barking like crazy but handled all that stress perfectly and calmly got started right away on the project. He completed the entire job in a very timely manner, cleaned up all materials, and even put all the screens back on the windows. Compared to hauling all the screens to the local hardware store, waiting a week, hauling them back, and then finding the time to re-install all the screens myself --- this approach using Mike was obviously a breeze and much more convenient and simple. You might think this convenience would come with a premium and the cost would be much higher. It was NOT. I took the same job specs up to the local Ace Hardware store to get a price quote and their fees were actually 25-35% higher than Mikes! So you can have a much simpler process at a significantly lower price --- the best of both worlds!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625
    • 1
    • 2(current)

Contact information

2843 Windsor Dr 304, Lisle, IL 60532

http://www.TheScreenMD.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Screen repair,
Windows,
Doors

FAQ

The Screen Doctor is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

The Screen Doctor accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, The Screen Doctor offers free project estimates.
Yes, The Screen Doctor offers eco-friendly accreditations.
No, The Screen Doctor does not offer a senior discount.
No, The Screen Doctor does not offer emergency services.
Yes, The Screen Doctor offers warranties.
The Screen Doctor offers the following services: Mobile screen repair service featuring onsite window screen repair, custom screens installed, sliding screen door installation and screen door repair.
We are a mobile repair service. House calls only.

Contact information

2843 Windsor Dr 304, Lisle, IL 60532

http://www.TheScreenMD.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM