We are a 30 year old mortgage banking company. We do FHA, VA, Conventional and Jumbo mortgages for 1-4 unit residential properties. We also write FHA 203 rehab loans.
Myra is the consummate professional. Knowledgeable, punctual and trustworthy.
Description of Work: Provided information about refinancing and different options available for people who are under water such as ourselves.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
charles B.
09/2011
1.0
mortgage broker
 + -1 more
I refinanced my home with Laura Nolan at American Fidelity Mortgage Services in April 2009. This does not mean that AFMS several years later has the right to use my information or my wifes information whenever they want based on information they have stored from refinancing our home with them over 2 years ago. 2 years later I spoke to Laura Nolan on the phone briefly in August 2011 about the events of the mortage meltdown and current refinance rates. I was looking to possibly refinance again with her. I requested market rate information to refinance my home from Laura Nolan. That was IT. On August 30, 2011 American Fidelity Mortage Services INC, without my authorization, or my wifes authorization deceitfully ran credit checks on both of us. We did not give the representative Laura Nolan or anyone else at AFMS permission to do this nor did we even apply for a loan with AFMS. Before I knew it I was receiving disclosure notices that she had ran my credit score without my authorization and my wifes and that we had applied for a loan with their company. My wife has never even spoken to her. Laura Nolan doesn't seem to know what she is talking about in regards to refinancing anyway. I wouldn't trust this company and strongly recommend you find a good honest one to work with. It appears that many people in the mortgage industry today are just so desperate to acquire business that they will lie, steal, and cheat to do it.
Description of Work: Requested market rate information to refinance my home from Laura Nolan.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from American Fidelity Mortgage Services
This is a regretable misunderstanding. My mortgage company has been operating since 1981 with possibly 2 consumer complaints in that entire time. They both were resolved. Credit reports, appraisals, validation of identity and tax returns, add up to be a huge cost of operating a business. We simply have no reason to want to run a credit report on customers without getting a loan out of it. It is no secret that the client would receive a letter of notification that their credit had been pulled. The credit report itself puts no hold or obligates a client to do business with us. It is however, due to the industry guidelines, an integral component of rate shopping. Rates are dependent on the credit scores. I believe we misread the intentions of the client due to the past successful loan we secured for them. One other thing to mention is that we never ever share or sell any info of any borrower to anyone....period. In this market it is very tough to look good. We are buried with government regulations designed to prevent the sub-prime lenders from coming back into play. We are not now or ever have been a sub-prime lender. I am the single owner of this 30 year mortgage company and have always agreed to speak to anyone that is not 100% satisfied with our service. I have advised all my loan officers to never take anything for granted when it comes to the assumption of writing a loan. I can guarantee this will never happen again. Joe Cuttone
charles B.
04/2009
5.0
mortgage broker
 + -1 more
I worked with Laura Nolan for several weeks on a refinance for my home. Within the first few minutes of talking with Ms. Nolan I could tell that she was very knowledgeable and knew more of what she was talking about than many other loan officers that I spoke with. She was professional and friendly every time I spoke with her during this transaction. The whole time during my experience with her I could always tell that she was looking out for my best interests. She locked me in at the rate she said she could offer within a few days after she received my information. Her fees were minimal and the Good Faith Estimate she provided at the beginning was only off by $3.00 at the end of closing. I highly recommend her services to anyone looking for an honest and professional mortgage specialist.
Description of Work: AFMS provided mortgage refinancing services on my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
SUSAN R.
11/2001
3.0
mortgage broker
 + -1 more
JUST OKAY, DON''T THINK I GOT THE BEST RATE.
Description of Work: BROKERED MY MORTGAGE LOAN ON A HOME PURCHASE.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$400
SUSAN R.
11/2001
4.0
real estate appraisal
 + -1 more
REPORT WAS VERY COMPLETE.
Description of Work: APPRAISAL FOR NEW MORTGAGE LOAN ON A PURCHASE OF HOME.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Mortgage Companies,
Real Estate Appraisals
FAQ
American Fidelity Mortgage Services is currently rated 4.1 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
American Fidelity Mortgage Services accepts the following forms of payment: Check,Financing Available,Visa
Yes, American Fidelity Mortgage Services offers free project estimates.
Yes, American Fidelity Mortgage Services offers eco-friendly accreditations.
No, American Fidelity Mortgage Services does not offer a senior discount.
No, American Fidelity Mortgage Services does not offer emergency services.
No, American Fidelity Mortgage Services does not offer warranties.
American Fidelity Mortgage Services offers the following services: Mortgage loans