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Teranet Consulting Inc

Computer Repair, Computer Sales, Computer Training

About us

Teranet Consulting, Inc. is your one call for all your Computer and Wireless Technology needs . Our expert staff have over 30 years of experience configuring and repairing your computers and networks, wireless, and connectivity to get you back in business. At Home or at your Small Business, we get it solved. Additional services: Wireless troubleshooting, setup, networking; Printer setup, wireless, wired & USB; factory or engineering machines or equipment requiring network connectivity. Emergency services available, 24 x 7 x 365. Virus removal & repair, data backup, recovery, systems & restoration; laptop & desktop hardware & software repairs, upgrades, updates, patches.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Windows Operating System troubleshooting, repair, recovery, data backup, installation & configuration. Wireless connections for iPad, iPod, Android, tablets & other devices. New Equipment recommendations, installation, file transfers, printer setups and software configuration. Windows password recovery or bypass.

Services we don't offer

Laptop Repairs due to physical damage. iPhone and iPad repairs.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-19 of 19 reviews

David J.
12/2017
5.0
computer repair
  + -1 more
I’m just a guy with a small business, but thanks to Teranet Consulting I’ve an IT department as deep and comprehensive as the tech giants. Teranet solves all my computer-related problems, and does it fast, efficiently, and at reasonable costs. Instead of telling me, “You can’t do that,” Teranet always offers, “Here’s how we can do that!” Where I used to bounce from one service department to another to solve an issue – with rare satisfaction – now I make a call to Teranet. Problems solved! Teranet has recommended new, exemplary and well-priced hardware, rectified security issues, established backup strategies, installed and tested software and patches, scheduled check-ups, and more. Teranet is a one-stop shop that comes to you on your timetable. Highest marks!
Description of Work: General IT services, computer updates, backup strategies and software, hardware recommendations, resolve security issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SANDY C.
10/2016
5.0
computer repair
  + -1 more
It went very well. I have used Teranet for a few years after originally finding the company on Angie"s List. Marty always is easy to work with and fixes things on our computers we did not realize needed attention. He also happens to be in the same town I live in, which is a bonus for me.
Description of Work: Computer problems needed to be resolved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

DANIEL Z.
06/2016
5.0
computer repair
  + -1 more
We have used Marty at Teranet for a number of years and have always been pleased with his services. He responds quickly to distress calls and is sensitive to our individual needs and use of the system. He explains, even to computer idiots like us, what he is doing to solve and correct our problems. In addition to his knowledge and expertise in the computer field, as our relationship has developed over the years, we now share many chuckles on a variety of subjects. We like this guy...
Description of Work: Updated hardware and software for my wife's computer and mine and cleaned up bugs in the system and in general improved speed and memory capacity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Maria O.
05/2016
5.0
computer repair
  + -1 more
This is not the first time I call Teranet. I have used his service for seven years now and he always resolves the problem, applies preventive methods (to avoid the same or similar issues), and follows up with the results. If I have questions after the services, he is always available via e-mail. I am not an expert in technology but he explains the problem or problems in a simple and understandable manner. Now, I can name terrific details about Teranet. However, the only way to experience the quality of the services is by calling and giving it a chance. I have never regretted since. I hope my little comment helps a little.
Description of Work: Teranet came to my house to diagnose the problems I was having with my personal computer. I was not able to start the computer, the mouse did not do what it is meant to do, and my documents weren't where they are supposed to be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Quin O.
05/2016
5.0
computer repair
  + -1 more
Fantastic! Marty consistently exceeds my expectations. I try to get him in the office every 2 or 3 months to give my computer a once-over. He has a great sense of humor while also having a plethora of computer knowledge. I will never call anyone else. I have referred his services to others and will continue to do so.
Description of Work: I managed to pick up a virus and I also had my computer acting oddly. Marty @ Teranet Consulting is my go to guy for anything computer related. I even seek his counsel when buying any ancillary products related to my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mort S.
01/2014
5.0
computer repair
  + -1 more
Perfectly
Description of Work: I've used Marty for many years and I had a problem, & Marty e-mailed and called me to help clear up a problem that I had before...and...more importantly...did not charge me for the service...Marty is most professional and is the reason I have continuosuly used him for many years...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kuldip M.
10/2013
1.0
computer repair
  + -1 more
He called next day that he can not fix it as will need more time and he will charge another $125 making it $275 in total. He took a week and brought it back telling me that it is fixed. When I found that I had lost many pictures, some pictures had multiple copies and some could not be opened. Printer driver could not be installed. When I called him, he was rude and told me that your printer is old. I told him that I have been able to install the driver on my two new work lap tops and why not on this laptop especially if it was working ok before crashing. He gave me a list of things to do which included uninstalling mcafee. I did everything but nothing worked. I was frustrated. This deal was a total rip off. Never seen such a lousy service without success and rudeness.
Description of Work: My laptop crashed and called the provider after seeing his name in Angie's list and near to my home. He came and told me that if he fixes at my place it will cost $90 an hour and he doesn,t know how long will it take? If he takes it home he will charge flat $150.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$275

Gary B.
08/2013
5.0
computer repair
  + -1 more
Marty installed our ADP system about a year ago. The installation went great. Marty was able to do the install with minimum interruptions. Since then he performs quarterly updates. I would recommend him to anyone considering an ADP install or update.
Description of Work: The provider provided routine quarterly maintenance on the office ADP system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ROBERT P.
11/2012
5.0
computer repair
  + -1 more
Marty repaired our laptop computer and more importantly saved our data at minimal time and expense. Thanks again Marty! Great job!
Description of Work: Laptop computer repair and saved data.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Mary S.
09/2012
5.0
computer repair
  + -1 more
.Everything is running perfectly. Call Martin.
Description of Work: Martin is an excellent problem solver and scary-smart with all things computers and networks. Call Martin and it will stayed fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Steven L.
04/2012
5.0
computer repair
  + -1 more
He was very timely and quickly responded to our needs. He was very helpful and very punctual. It was a quality service.
Description of Work: We used him for computer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DANIEL Z.
03/2012
5.0
computer repair
  + -1 more
I've used him several times since our original encounter. He's always solved any problems I encountered and has kept my computer clean, virus free (so far) and also upgraded drivers when necessary. In addition he has kept my wife's computer working efficiently cleaned up unnecessary garbage that always seems to accumulate.
Description of Work: I had a very old computer and definitely needed an upgrade. Marty recommended and set up a complete upgrade, hardware and appropriate soft ware for my needs. In the process he tried to utilize my ancient printer and scanner, neither of which would work with the new OS. Although he tried to download and install upgraded drivers, none were available for my older, however still operable, peripheral hardware. By standing over his shoulder I'm was convinced that he tried, albeit unsuccessfully, to utilize my older peripherals. He has made himself available and answered questions over the telephone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

DANIEL Z.
02/2011
5.0
computer repair
  + -1 more
The session went well. What I found most interesting was there were a couple of concerns about a specific hitch with an older version of a software that he couldn't specifically answer, but provided avenues that I followed and solved by myself. As a former educator I thought that alone was worth the visit and cost. What I gained was not only the answer(s) to my problems and concerns, but the tools to find them myself.
Description of Work: I had some software problems, desperately needed a cpu tuneup, and there was a problem with my audio hardware. In addition, I had numerous questions about my existing hardware and needed advice on possible upgrades. All problems (most of which were of the "duh" type) were answered clearly and to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

NANCY E.
02/2011
5.0
computer repair
  + -1 more
I was trying to get my father online quickly and Marty was extremely responsive and efficient. Thanks!
Description of Work: Set up another comuter in the house, checked configuration, removed spyware from existing computer and setup additional protection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SANDY C.
07/2009
5.0
computer repair
  + -1 more
Marty was able to come out the day after I contacted him. He was on time, friendly, proffesional, and above all did not make me feel like an idiot. He actually ended up working on both of our computers at the same time, and they both work better than new. He was able to recover files from an old hard drive for us as well. I have already spoken to him about networking our units, and he will be getting a call soon to deal with that.
Description of Work: The first time I hired Marty was to repair a computer that went wacky after I downloaded too many updates. The second time was to recover files from an old computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

NANCY E.
07/2008
5.0
computer repair
  + -1 more
Excellent. Very nice, professional guy, very cognizant of making the most of his time and thoroughly explained everything he was doing. Fast, efficient, fair and effective!
Description of Work: Troubleshooting on computer set up, re-established IP address, got wireless connection working, re-installed applications that I had inadvertently lost and fixed my printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

GENEROSE S.
05/2008
5.0
computer repair
  + -1 more
Marty arrived right on time and did his thing without hesitation and was done in little less than an hour and then returned later that same day to make an adjustment and everything is working just fine. He was a life saver for me and my computer.
Description of Work: Phoned Marty on a holiday weekend and said the day after the holiday if he could arrange to visit to check out my virus problem and he scheduled coming on the Tuesday (which was great for me).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ADAM C.
08/2005
5.0
computer repair
  + -1 more
MARTY WAS ON TIME AND REASONABLY PRICED. HE EXPLAINED TO US EVERYTHING HE WAS DOING, AND WHEN HE LEFT HE TRAINED US ON THE NEW SOFTWARE HE INSTALLED AND HOW TO USE IT. HE ALSO SHOWED ME HOW TO TROUBLESHOOT MYSELF, IF I EVER HAD A PROBLEM AGAIN, BEFORE CALLING HIM. I HAVE RECOMMENDED HIM TO SEVERAL FRIENDS AND HE HAS HELPED THEM TOO!
Description of Work: MARTY CAM OUT TO MY HOME AND SAVED US! WE HAVE TWO COMPUTERS THAT WOULD NO LONGER NETWORK AND THAT WERE INFESTED WITH POP UPS AND VIRUSES TO THE POINT THAT THEY WERE UNUSABLE. HE WAS AT MY HOME FOR SEVERAL HOURS AND FIXED BOTH MACHINES! BY THE TIME HE WAS DONE BOTH MACHINES WERE NETWORKED, SHARING DATA, THE INTERNET, AND PRINTERS AGAIN. HE EVEN SETUP WIRELESS FOR US!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DAN H.
08/2005
5.0
computer repair
  + -1 more
MARTY WAS ON TIME, PROFESSIONAL AND VERY INFORMATIVE. HE WENT THROUGH EACH OF MY SYSTEMS AND THOROUGHLY CHECKED AND AMENDED ANYTHING THAT WAS NOT AS IT SHOULD BE. IN THE END, MY NETWORK WAS PERFORMING AS IT SHOULD HAVE BEEN FROM THE MANUFACTURER. TERANET DID A GREAT JOB AND I HIGHLY RECOMMEND THEM TO ANYONE WHOSE PC ISN'T GIVING THEM THE PERFORMANCE THEY EXPECT.
Description of Work: COMPLETE OVERHAUL OF SYSTEMS AND SETTINGS FOR MY HOME/BUSINESS NETWORK. TERANET CHECKED MY OPERATING SYSTEM, MY SETTINGS, REGISTRY SETTINGS, HARDWARE CONFLICTS, NETWORK/SHARE ISSUES AND CONNECTIONS. MARTY DID A GREAT JOB AND GOT MY PCS WORKING WITH ONE ANOTHER AND MY NETWORK WORKING WITH MY LAPTOPS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

    Contact information

    345 Hummingbird Ln, Lindenhurst, IL 60046

    www.teranetconsulting.com

    Service hours

    Sunday:
    9:00 AM - 7:00 AM
    Monday:
    7:30 AM - 10:00 PM
    Tuesday:
    7:30 AM - 10:00 PM
    Wednesday:
    7:30 AM - 10:00 PM
    Thursday:
    7:30 AM - 10:00 PM
    Friday:
    7:30 AM - 10:00 PM
    Saturday:
    9:00 AM - 7:00 AM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    Teranet Consulting Inc is currently rated 4.8 overall out of 5.

    Sunday: 9:00 AM - 7:00 AM

    Monday: 7:30 AM - 10:00 PM

    Tuesday: 7:30 AM - 10:00 PM

    Wednesday: 7:30 AM - 10:00 PM

    Thursday: 7:30 AM - 10:00 PM

    Friday: 7:30 AM - 10:00 PM

    Saturday: 9:00 AM - 7:00 AM

    Teranet Consulting Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Teranet Consulting Inc does not offer free project estimates.
    Yes, Teranet Consulting Inc offers eco-friendly accreditations.
    No, Teranet Consulting Inc does not offer a senior discount.
    Yes, Teranet Consulting Inc offers emergency services.
    No, Teranet Consulting Inc does not offer warranties.
    Teranet Consulting Inc offers the following services: Windows Operating System troubleshooting, repair, recovery, data backup, installation & configuration. Wireless connections for iPad, iPod, Android, tablets & other devices. New Equipment recommendations, installation, file transfers, printer setups and software configuration. Windows password recovery or bypass.
    Laptop Repairs due to physical damage. iPhone and iPad repairs.

    Contact information

    345 Hummingbird Ln, Lindenhurst, IL 60046

    www.teranetconsulting.com

    Service hours

    Sunday:
    9:00 AM - 7:00 AM
    Monday:
    7:30 AM - 10:00 PM
    Tuesday:
    7:30 AM - 10:00 PM
    Wednesday:
    7:30 AM - 10:00 PM
    Thursday:
    7:30 AM - 10:00 PM
    Friday:
    7:30 AM - 10:00 PM
    Saturday:
    9:00 AM - 7:00 AM