USA Moving & Storage Inc

THEY DO NOT OFFER THAT SERVICE, BUT THEY WERE KIND ENOUGH TO GIVE ME THE NAME OF A COMPANY (ALSO ON ANGIE'S LIST) THAT WOULD DO SO. I VERY MUCH APPRECIATED THAT!

THE TEAM WAS VERY PROFESSIONAL, VERY FAST, VERY COURTEOUS. THEY WERE CAREFUL WHEN THEY NEEDED TO BE. THEY DISASSEMBLED AND THEN REASSEMBLED FURNITURE WHEN NECESSARY. THEY DID A GOOD JOB. WE ONLY HAD TWO QUALMS. FIRST, THEY WRAP THINGS IN A LOT OF TAPE AND YOU HAVE TO PAY FOR EACH ROLL OF TAPE USED (ABOVE MARKET PRICES). NEXT TIME, WE WILL BUY OUR OWN TAPE. SECOND, THEY ONLY TAKE CASH AND CAN'T GIVE YOU A REALISTIC ESTIMATE OF THE PRICE BEFOREHAND. THEY WILL GIVE YOU THE HOURLY RATE AND THE COST OF BOXES AND SUPPLIES, BUT THEY WON'T GIVE YOU AN ESTIMATE OF THE TIME OR SUPPLIES NEEDED. WE THOUGHT WE HAD OVERESTIMATED IN ORDER TO HAVE THE RIGHT AMOUNT OF CASH AVAILABLE AND ENDED UP SHORT (DUE TO THE AMOUNT OF TAPE USED).

CREW WAS VERY COURTEOUS AND WORKED VERY HARD TO PACK AND PROTECT FRAMED ART AND BREAKABLES. THEY WENT TO GREAT LENGTHS TO PROTECT OUR WOOD FURNITURE AND VALUABLES. THEY WORKED HARD AND FAST. CAN'T SAY ENOUGH ABOUT THE POLITE DEMEANOR AND CUSTOMER SERVICE ATTITUDE. I GAVE THEM A $200 TIP ($50 EACH) AND KEPT THE GATORADE FLOWING.

USA MOVING COMPANY PROVIDED A STAFF OF FOUR WHO WERE ON TIME, READY TO WORK AND MOVED QUICKLY THROUGH THE HOUSE. THEY EVEN HELPED TAPE BOXES THAT LOOKED FRAGILE AND USED THEIR TIME ALL FOR THE PURPOSE AT HAND. I WAS QUITE SATISFIED WITH THESE WORKERS. NOTE: THE ONLY ACCEPT CASH OR CASHIER'S CHECKS (NO CREDIT CARDS OR PERSONAL CHECKS).

I HAVE MOVED A LOT AND I HAVE NEVER PAID SO MUCH. THE DIFFERENCE WAS NOT THEIR HOURLY RATE. IT WAS COMPETITIVE. TRAVEL CHARGES AND THEIR BOXES AMOUNTED TO ABOUT A THIRD OF THE COST.

THEY WERE ON TIME, WORKED FAST AND EFFICIENTLY. NOTHING WAS DAMAGED. I'VE HAD A LOT OF MOVES, AND THIS WAS DEFINITELY ONE OF THE BEST.

TO SET UP THE CALL THE STAFF WAS VERY HELPFUL AND PROFESSIONAL. THE MOVERS ARRIVED ON TIME AND WORKED HARD TO GET THE JOB DONE. THIS COMPANY USES 4 GUYS FOR EVERY MOVE NOT 3 AS MOST COMPANIES DO. WE DID NOT HAVE TO WATCH FOR THE MOVERS TAKING TOO MANY BREAKS OR FOOLING AROUND. THEY DID A GOOD JOB. MUCH OF THE FURNITURE GETS WRAPPED WITH PROTECTIVE COVERING WHICH IS NICE AND GARMENT BOXES ARE PROVIDED. THEY ARE A LITTLE MORE EXPENSIVE, BUT WORTH THE EXTRA MONEY.

THE CREW FROM USA MOVING AND STORAGE DID A VERY PROFESSIONAL JOB IN MOVING US. BOTH THE PICK-UP AND DROP-OFF WERE ON BUSY URBAN STREETS, AND THE CREW CALMLY HANDLED THE TRAFFIC. THEY CAREFULLY WRAPPED OUR FURNITURE AND WORKED CLOSELY WITH US TO ENSURE PROPER PLACEMENT AT THE NEW PLACE.

MOVERS ARRIVED ON TIME WITHIN THEIR TWO HOUR WINDOW. THEY WERE SENSITIVE TO THE FACT THAT I HAD THE ELEVATOR RESERVED FOR A FIXED PERIOD OF TIME, AND NARROWED THE NORMAL THREE HOUR WINDOW TO A TWO HOUR WINDOW. MOVERS WERE FAST AND EFFICIENT AND DID A GREAT JOB OF WRAPPING FURNITURE. COMPARED TO ONE OF THE OTHER HIGHLY RATED ANGIE'S LIST MOVERS, USA PERFORMED THE MOVE FOR A MUCH LOWER PRICE. I DON'T SEE HOW THEY COULD HAVE DONE A BETTER JOB OF WRAPPING OUR FURNITURE, IN FACT, I THOUGHT THEY PROTECTED SOME FURNITURE TOO MUCH (USING LOTS OF TAPE AND TAKING TIME). OUR MOVE WASN'T TOO DIFFICULT, SO IT'S CONCEIVABLE OTHER COMPANIES MIGHT BE BETTER AT COMPLICATED JOBS (SUCH AS HOISTING A PIANO THROUGH A WINDOW), BUT IF YOUR MOVE IS MORE OF A TYPICAL MOVE, I DON'T SEE HOW YOU CAN GO WRONG WITH USA, BASED ON MY EXPERIENCE. (EXPECT THE COST OF TAPE TO ADD UP TO $50-100, BUT THERE'S NO POINT IN PROVIDING YOUR OWN GIVEN THEIR RATE OF JUST $2/ROLL.)

OVERALL, THEY DID A GOOD JOB, HAD NICE PEOPLE, AND WERE VERY PROFESSIONAL. THE ONLY THINGS KEEPING ME FROM GIVING THEM AN "A" IS THAT THEY DIDN'T REATTACH A HUTCH TO A LOWER PIECE, WHICH THANKFULLY I DISCOVERED BEFORE PUTTING ANYTHING IN IT. THEY INCORRECTLY REASSEMBLED OUR BED, SO WE HAD TO TAKE IT APART AND DO IT OURSELVES. THEY WRAPPED EVERYTHING LIKE IT WAS PRECIOUS, WHICH MANY MAY CONSIDER TO BE A GOOD THING, BUT WENT WAY OVERBOARD WRAPPING SOME ITEMS. OTHER MOVERS HAVE ASKED US WHAT DEGREE OF CARE TO GIVE THINGS.

JERRY WAS VERY GOOD ABOUT EXPLAINING EVERYTHING THEY WOULD DO, PRICES, ETC. THE MOVERS WERE ON TIME AND WORKED HARD THE WHOLE TIME. THE MOVERS WERE ON TIME, EFFICIENT, HARD WORKING AND CAREFUL WITH ALL OF OUR STUFF. ALTHOUGH WE'RE NOT ENTIRELY UNPACKED YET, EVERYTHING SEEMS TO BE IN GOOD SHAPE, NOTHING BROKEN OR LOST.

THIS COMPANY DID A GREAT JOB FOR ME. THE BONUS WAS THEY USED A TEAM OF FOUR MOVERS VERSUS THREE QUOTED FROM EVERY OTHER COMPANY I CALLED. IT TOOK 2-3 HOURS LESS THAN I EXPECTED WHICH SAVED ME MONEY TOO. VERY RESPONSIBLE ABOUT DRIVING THE TRUCK AND CARING FOR THE INTERIOR OF THE NEW HOME AND THE PERSONAL ITEMS. JOSE WAS THE LEAD GUY ON THIS TEAM. I ALSO LOOKED AT THEIR LISTING UNDER AN IL STATE WEBSITE AND THEY HAD 0 COMPLAINTS AFTER THOUSANDS OF MOVES. SOME OF THE OTHERS THAT WERE RECOMMENDED TO ME, HAD A NUMBER OF COMPLAINTS WHEN YOU LOOK CLOSER. I WOULD USE THESE GUYS AGAIN AND REFER THEM.

THE WORKERS WERE PUNCTUAL AND POLITE. THEY DID THE JOB ON TIME AND UNDER BUDGET. ITEMS WERE CAREFULLY PACKED AND BEAUTIFULLY/EFFICIENTLY DELIVERED. COMMUNICATIONS WERE CLEAR. THEY TREATED OUR LITTLE JOB AS IF IT WERE AN EXECUTIVE MOVE. WOULD RECOMMEND THEM HIGHLY.

RESPONSIVE, GREAT SERVICE, COMMUNICATION, AND PRICES. A LITTLE MORE CHARGES ADDED ON THAN I EXPECTED, BUT STILL VERY FAIR. WOULD DEFINITELY USE AGAIN.

THESE GUYS WERE EXCELLENT, AND I KNOW WHO I WILL BE USING THE NEXT TIME WE MOVE. THEY MOVED EXTREMELY HEAVY AND FRAGILE FURNITURE OUT A BALCONY THREE STORIES HIGH USING A PULLEY SYSTEM (NO JACK LIFT NEEDED). THERE WAS NO EXTRA CHARGE FOR THIS. THEY DID IT WITH CONFIDENCE, EASE AND DID IT IN LESS THAN AN HOUR. WE EXPECTED TO PAY DOUBLE WHAT IT ACTUALLY COST.

THIS COMPANY WAS THE FIRST TIME I HAVE A GOOD EXPERIENCE WITH MOVING. THEY WERE ON-TIME, DIDN'T BREAK ANYTHING AND WORKED HARD. IT WAS ALSO WORTH PAYING A LITTLE MORE FOR 4 MEN.

THE CREW OF 4 MEN SHOWED UP ON TIME AND STARTED WORKING IMMEDIATELY. DESPITE THE STEADY RAIN, THE ENTIRE MOVE TOOK ONLY 3 HOURS FROM START TO FINISH (WE HAD VERY LITTLE FURNITURE, BUT LOTS OF BOXES). WE WOULD HIGHLY RECOMMEND THIS COMPANY, AND WE WOULD CERTAINLY USE THEM IN THE FUTURE!

THEY DID AN EXCELLENT JOB. JERRY CAME OUT AND GAVE ME AN ESTIMATE AND, WITH THE EXCEPTION OF THE COST OF EXTRA BOXES I NEEDED ON THE DAY OF THE MOVE, HE WAS RIGHT ON TARGET! HIS PER-HOUR PRICES WERE LESS THAN ANOTHER COMPANY AND EQUAL TO A COMPANY THAT SOUNDED VERY UNPROFESSIONAL. HE GAVE ME QUITE A FEW FREE BOXES AND BUBBLE-WRAP AND TOLD ME WAYS I MIGHT SAVE MONEY. THEY ONLY DELIVERED THE BOXES IF I BOUGHT $50 WORTH OF ADDITIONAL ONES, WHICH I DID. NOTHING PHASED THE 5 MOVERS HE SENT. WHATEVER I NEEDED TO HAVE DONE, THEY DID IT, INCLUDING MOVING A 7-FOOT-HIGH TRELLIS WITH PLANT ATTACHED. WHEN I ASKED IF THEY COULD COME LATER TO BEGIN THE MOVE, THEY WERE VERY ACCOMMODATING AND DID SAY THEY COULD COME 1/2 HOUR LATER. WHEN THE DAY CAME, THE MOVERS NEVER GOT THE MESSAGE AND CAME ON TIME. ALSO, YOU COULD PROBABLY GET CHEAPER BOXES ELSEWHERE, BUT THEIR FREE ONES HELPED MAKE UP FOR THE COST.

OUR EXPERIENCE WITH USA MOVING WAS EXCELLENT. THEY WERE ABSOLUTE PROFESSIONALS AND HANDLED OUR STUFF WITH THE UTMOST CARE. THEY CAREFULLY PACKAGED AND WRAPPED OUR OVERSIZED ITEMS. THEY SHOWED UP EXACTLY WHEN THEY SAID THEY WOULD. THERE WAS NO DAWDLING, THEY WORKED HARD THE ENTIRE TIME AND AS A RESULT, OUR MOVE WAS UNBELIEVABLY QUICK. THEIR OFFICE STAFF WAS HELPFUL AND COURTEOUS. OUR MOVE WAS A BREEZE, THANKS TO THEM.

THEY WERE NUMBER ONE IN TEAMWORK. THEY PERFORMED LIKE A BUCKET BRIGADE, WITH PRECISION.

THE DESTINATION WAS NEWLY RENOVATED WITH VARIOUS CHALLENGES INCLUDING INTERNAL (STAIRS) AND EXTERNAL(MUD). THE PRICE INCLUDES A TIP WHICH WAS WELL-DESERVED. THEY CHARGE BY THE HOUR, BASED ON NUMBER OF WORKERS, PLUS SOME EXTRAS FOR CERTAIN EXPENSES. THE CREW WAS EFFICIENT, HELPFUL, TOOK A POSITIVE APPROACH TO SOLVING PROBLEMS, AND VERY CAREFUL NOT TO DAMAGE HOUSE OR CONTENTS. WE MOVED APPROXIMATELY THE SAME GOODS LAST YEAR USING A DIFFERENT COMPANY. IN COMPARISON USA STORAGE WAS EASIER TO DEAL WITH, AND CHEAPER.

THEY ARRIVED ON TIME AND WERE INCREDIBLY FAST (THE CHARGE WAS $120/HOUR FOR FOUR GUYS). ONE DRESSER WAS DINGED ON THE FRONT, BUT THAT WAS THE ONLY CASUALTY. WE'VE NEVER HAD A PERFECT MOVE, SO WE EXPECTED THAT SOMETHING WOULD HAPPEN. OVERALL, WE WERE VERY PLEASED.

THEY DID IT IN EXACTLY 2 HOURS, WHICH WAS LESS THAN THEIR ESTIMATE; IT WAS SPEEDY WORK. NOTHING WAS BROKEN. THE ONLY COMPLAINT IS THAT THEY CALLED US THAT MORNING AND MOVED OUR APPOINTMENT 2 HOURS EARLIER THAN SCHEDULED, AND WE WEREN'T QUITE READY FOR THEM.

THEY WORKED NON-STOP. THEY WERE PROFESSIONAL AND HANDLED EVERYTHING EXCEPTIONALLY WELL. THEY PUT EVERYTHING WHERE IT BELONGED, AND BACK TOGETHER (FURNITURE THAT HAD BEEN TAKEN APART). THEY ARE A LITTLE EXPENSIVE, BUT AFTER THE MOVING HORROR STORIES WE'VE HEARD, THE PEACE OF MIND THEY PROVIDED WITH THEIR PUNCTUALITY AND PROFESSIONAL HANDLING WAS WELL WORTH IT. I'D RECOMMEND THEM UNRESERVEDLY.

I RECOMMENDED THEM TO MY MOTHER AND SHE ALSO USED THEM AND LOVED THEM. THEY QUOTED $1100 AND CAME IN UNDER THAT. IT WAS THE FASTEST AND QUIETEST MOVE I HAVE EVER HAD.