This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
FREE ONSITE ESTIMATES! Chicago-based USA Moving & Storage is a full service moving and storage company able to provide quality transportation services for both residential moving and corporate relocation. We are the frontline commercial movers offer both packing and storage services - apart from transportation. Through innovation and experience, USA Moving & Storage moving company delivers a level of quality service that consistently meets our customer's needs and exceeds expectations. Our team of highly trained Chicago moving professionals work together to deliver solutions that meet your specific needs. USA Moving & Storage offers full residential moving services from packing to loading to transportation and storage for your household goods. Office moving services are also available.Whether you are moving one item or an entire household, USA Moving & Storage has the expertise, along with the manpower and equipment, to handle all of your needs. And if you're looking for reliable Chicago piano movers, look no further. We are specialists in moving unusual objects such as art pieces, antiques, as well as pianos... baby or grand. When it comes to moving your personal belongings, nothing is as important as a fully qualified, trained team. We provide you a personal and caring moving service. USA Moving & Storage can be counted on to take the stress out of moving.Additional phone number - (800) 626-4474.
Business highlights
44 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Residential & Commercial Moving, Local, Long Distance, Emergency, Piano, Fine Arts, & Antiques, Packing & Storage
Working with USA Moving and Storage was a great experience! I called and spoke with Ilanit to schedule the move and she was very knowledgable and helpful. I also received emails to confirm the move which put my mind at ease. The crew arrived earlier than expected but they didn't start the clock until we told them we were ready. Unfortunately it was raining but they were cheerful and hardworking and they never complained. I actually had forgotten to pack up the dining room cabinet but when the guys discovered this they thoroughly and carefully packed everything up for me. Also, they finished much quicker than expected - we had figured 8-10 hours because we were moving from a fairly large house - but the entire job took only 6 1/2 hours in the rain, so it cost less than I had anticipated as well! Santiago and his crew - Salomon, Juan, Seles, and Solis were excellent. They worked extremely hard and were very careful with our belongings. I have just about unpacked all our boxes and every item is intact - nothing damaged or broken, and that has not always been the case in my previous moves with other companies. Everyone we dealt with at the company was courteous and top notch. It seems like some moving companies just hire guys per job. This was not the case with USA Moving and Storage - Ilanit told me that their crews have worked for the company for many years. It was clear to me that they are very experienced at what they do and that they work as a team. Moving is a very stressful experience, and also an emotional one, so working with a company that is truly professional makes all the difference. I am grateful to the other reviewers here at Angie's List who helped us decide to go with this company. I will join them in recommending USA Moving and Storage and I would not hesitate to use them again for our next move (though I hope it won't be for quite a while!)
Description of Work: We hired them to move us from a home in the western suburbs to our new home, about 25 miles north east.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Edward K.
10/2013
5.0
moving companies
+ -1 more
Four men showed up as promised and completed the move in record time. Even though it was a small apartment, they were courteous, professional and done an excellent job. The total cost was very close to what was quoted ! I would definitely hire this company again of the need arises ! Great Job !!
Description of Work: Moved furniture from a one bedroom apartment to another location .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Mary Ann S.
10/2013
5.0
moving companies
+ -1 more
Jose and his crew were very professional and did a good job. Nothing was broken or scratched and they were efficient. I would say on the packing, the labeling of the boxes could have been better. Some boxes were just marked fragile and kitchen- but nothing about what was inside. All of the kitchen boxes just said kitchen or food. So it took us awhile to find silverware, plates and glasses when we were trying to unpack and eat. Also, they will pack anything and everything they find in the same box so you will have a mish mosh of items if you don't pull those out. But overall for the moving they were great- they moved things where I wanted them in the new house, and sometimes removing once we got in and figured out things wouldn't all fit. It was a good experience overall and I would definitely use them again/
Description of Work: We had USA Movers come pack up the remainder of what we didn't get packed the day before the move, and then move us the next day.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Marura L.
10/2013
5.0
moving companies
+ -1 more
It went better than any other move I have ever had (and I've moved a lot). They showed up on time, worked efficiently and did not damage anything. Javier and team were fantastic and I have been recommending them to everyone.
Description of Work: Packed and moved me from a one-bedroomed apartment to a 2 bedroom apartment all in less than 3 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Tammy B.
09/2013
5.0
moving companies
+ -1 more
We were absolutely delighted and impressed by USA. They were the best price we found, and we were a little nervous that the quality would match the price, but no! They were OUTSTANDING. The staff was caring about our things, wrapping everything very carefully, noting every piece of damage they noticed prior to touching our pieces, so ensure us that it wasn't them causing those scratches and such, and we didn't find any damage they caused when all was said and done at all. Everyone on the team worked really hard and fast, and yet they were caring - helping us with furniture placement, plugging in hard to reach cords before moving heavy furniture into place, asking us if it was how we wanted before moving to the next item. They were wonderful. We would highly recommend them to others. They did not provide as many free boxes as other companies, but they provide more men to do the work, and all those guys are fantastic. What a team. Thank you, USA, for making moving day far better than expected.
Description of Work: Moved us from one home to another - including furniture, piano, boxes and boxes, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
richard S.
09/2013
5.0
moving companies
+ -1 more
They did a really good job. We've been through several interstate moves and since this was a local move, we weren't sure what to expect. We were not disappointed. They did a great job of wrapping all the furniture. Boxed items arrived in good shape. There was no complaining when I changed my mind on the ultimate location of some heavy furniture pieces.
Description of Work: Packed and moved our 5 bedroom house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Janet W.
09/2013
5.0
moving companies
+ -1 more
The move was scheduled for the morning and Javier and his team showed up on time, discussed what needed to be done and immediately got to work on wrapping the furniture and moving boxes. They were very conscientious about wrapping furniture to protect it well, and every member of the team displayed a cheerful attitude that helped to make the process more pleasant. In addition, they were careful and respectful about making sure that walls and railings were not damaged in either of the buildings. I would hire them again anytime.
Description of Work: Javier and his crew wrapped and moved my furniture to a new residence six blocks away. In spite of the short distance, they prepared the furniture as if is was going to be moved many miles.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Kaylea H.
09/2013
5.0
moving companies
+ -1 more
The movers were right on time and began working right away. And they didn't stop working until they had carried every last piece of our furniture - including several large items - up 3 flights of stairs. They were very polite and professional and certainly did not waste any time. And on top of it all, as my boyfriend's father was manning the exterior door of my apartment building, one of the guys placed one of my counter stools down next to him to sit on, which I thought was very considerate :)
Description of Work: Moved our furniture from two 1 bedroom apartments into a 2 bedroom apartment on the 3rd floor (no elevator). All within the city of Chicago
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Timothy K.
09/2013
5.0
moving companies
+ -1 more
They just moved me, we moved into a town house. They were excellent and they were unbelievable. They were very efficient, arrived on time, got to work immediately, wrapped all my furniture, they really never stop until they packed it and unpacked it and even when I bought them lunch, they didn't eat the lunch I bought, they just kept working. I've moved several times and they are the best movers I've ever used.
Description of Work: I used USA Moving & Storage Inc. two weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Sabine B.
09/2013
4.0
moving companies, storage units
+ 0 more
Moving crew was timely and efficient in the wrapping of furniture and all other items. May be a bit overuse of material and costs of that . Overall we were satisfied with the service and would use it again. And recommend it to others
Description of Work: Moved us from the city to the suburbs
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Nancy G.
09/2013
5.0
moving companies
+ -1 more
They are great. They are very friendly and very professional. Basically they do what they say they are going to do. The price was good. I really don't have anything negative.
Description of Work: I used USA Moving & Storage Inc to move my full house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas B.
08/2013
3.0
moving companies
+ -1 more
Pick up was good packaging was good no damage was incurred delivery time was way out of line. I week more than quoted!
Description of Work: Move household material
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0
$1,000
Response from USA Moving & Storage Inc
I agree 100% that a week late is out of line. However, I am sure it was not our company that moved you. I have searched a few times and cannot find any customer by your name or move date in our system. We do local moves and can't imagine a circumstance where we would be late delivering by a week. That sounds like a long distance move, which we do not currently offer. We typically have our customers' goods loaded and unloaded the same day. The only instance in which we have possession of the goods longer is when a customer requires storage. In this case, delivery is set when a customer calls us and says they're ready. If this is not made in advance, on occasion we may not have the exact day the customer wants available to move out of storage. In this case, we schedule the first available date that works for them.
James N.
08/2013
5.0
moving companies
+ -1 more
Their cost was much better than another company that quoted for the services. Their storage facility was much better than other companies. Rather than having the furniture stored in an area of a large warehouse, the furniture was stored in a private storage room. The guys who did the move were great. They were efficient and friendly. The move included a piano. There were absolutely no problems. I would strongly recommend USA Moving & Storage.
Description of Work: Moved furniture from current home to their storage facility. After three months of storage, they moved furniture to new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
TAMMY S.
08/2013
5.0
moving companies
+ -1 more
The movers were AWESOME! They were careful with all of my things. They were very efficient. I highly recommend these people.
Description of Work: Moved furniture from my condo to my new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Holly G.
08/2013
3.0
moving companies
+ -1 more
Website had wrong info. Only delayed our move in finding a capable company.
Description of Work: Called USA Moving about an upcoming move to Minnesota as their web site indicates daily moves to Minnesota. When I talked with the representative and said I would like an estimate to move to Minnesota, the response was "we don't move to Minnesota". Was confused. Can't say if I'd recommend or not.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from USA Moving & Storage Inc
Hi - we are sorry about that. We do state here on Angie's List that our services do not include long distance. We did daily moves to Minnesota in the past, but have not done long distance moves for quite a while. It seems that this section of our website has not been updated. I will add it to the list of things to do.
Cassidy N.
08/2013
5.0
moving companies, storage units
+ 0 more
Javier & his team were terrific. On time each day - they packed us day 1 and moved us day 2. Were totally professional, worked extremely hard (no breaks) and were totally respectful of neighboring homes and people. Nothing was broken and I don't believe it could have gone any smoother. While I don't look forward to moving again, I will certainly use USA - they are top notch!
Description of Work: Packed and moved 3BR condo into 2BR condo + storage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Peter S.
08/2013
5.0
moving companies
+ -1 more
Santiago and his crew were great! They were speedy, professional and super hard-working! In addition, they literally did not scratch a single item. My favorite part was when our 11 month old rather large dresser would not fit up the staircase and before I even had time to get upset, they were out on the back patio and hoisting it through the back bedroom window. It was in place in our master bedroom before we knew it. Would definitely use them again (although hopefully won't move again for several years!) and would definitely recommend them to others. A far, far more pleasant experience than we had with 2 different moving companies in the past. On a side note, we did not own a ton of furniture (decided to wait after we moved to our house to do most of that; were in a tiny condo before we were temporarily renting a town house for one year) so our move may have been slightly cheaper/faster than some others. It was still worth every penny, though!
Description of Work: moved from a townhouse to a similarly-sized house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Marilyn J.
08/2013
2.0
moving companies
+ -1 more
They used all of my packing tape. They put tape on my book case and if I take that tape off it will remove the finish. I was not happy about that at all.
Description of Work: I used them for the move from my Northbrook apartment to my Chicago apartment
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$1,400
Response from USA Moving & Storage Inc
I am very sorry about this damage and that this was not brought to our attention sooner. This is the first I've heard of our movers accidentally taping a customer's furniture. Although this move was last summer, we are happy to send our furniture guy out to assess and repair the damage for you.
Jeff L.
08/2013
5.0
moving companies, storage units
+ 0 more
They were on time and worked very quickly and efficiently. All of the workers wre friendly.
Description of Work: Moved us from a 4 bedroom house to a nearby apartment while our new house is being built. They are storing the rest of our items til the new house is ready.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
renate C.
08/2013
5.0
moving companies
+ -1 more
Look no further. This company is professional from start to finish. They are efficient, fast, and careful. We had a number of expensive and difficult items to move, including a piano and wine cellar. All came through the move safely.
Description of Work: Moved from 2 BR condo to single family
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Kristin C.
08/2013
5.0
moving companies, storage units
+ 0 more
Jose and his crew were awesome. They showed up on time, worked very quickly and diligently, understood what I was looking for and anticipated issues with certain items. They worked quickly, but with care, I felt that they were looking out for my stuff and they did a great job packing and wrapping items that needed care. I usually hesitate to use moving companies because of the expense, but these guys were worth every penny, I could not have made this move without them. AND the final bill was actually lower than the estimate! Would not hesitate to recommend or use again.
Description of Work: Moved all items from a 4 bdrm 2600 sq ft house to two storage facilities and to an 1800 sq ft townhome. Included unloading at the storage facility on the same day and storing and moving additional items to the townhome 2 days later. Also moved a very large and heavy basketball hoop into the storage facility.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,650
Trish J.
07/2013
5.0
moving companies
+ -1 more
Javier & his amazing crew moved our family into our new home. Incredible job & extremely hard working team. Professional. Courteous. Competent. Great teamwork. I highly recommend them!
Description of Work: Moved into new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Robert N.
07/2013
5.0
moving companies
+ -1 more
Great, very fast and professional. Took no breaks.
Description of Work: moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Holly H.
07/2013
5.0
moving companies
+ -1 more
They were fabulous. They knew what they were doing, they went right to it, they were experienced, every piece of my furniture including my antiques were wrapped in moving blankets like new born babies, there were no dings, there was nothing broken, there were no chips, no scratches and no dents. They took 2 hours less than I had anticipated and the cost came in at half of what I was quoted.
Description of Work: I used USA Moving & Storage Inc. to move me from my old home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$635
Cheryl B.
07/2013
5.0
piano moving
+ -1 more
The team of 4 was great. They were prompt, calling me when they arrived at the high rise.They were very careful with the piano, covering it with fabric and then tape, moving it carefully down the elevator to their truck. Then, in a flash, they were unloading it in my house, again, very carefully. It was all over in under 2 hours, and I had called them that morning. Just amazing, polite, efficient. A pleasure
Description of Work: We needed to move our baby grand from a Lincolnshire, Illinois highrise to a home in Highland Park, IL. I called to get an "estimate" in the morning and Jerry said that he could do the move within two hours of my phone call.! And they did! Unbelievable.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage,
Piano Movers,
Antiques,
Home and Garage Organization
FAQ
USA Moving & Storage Inc is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
USA Moving & Storage Inc accepts the following forms of payment: CreditCard
Yes, USA Moving & Storage Inc offers free project estimates.
Yes, USA Moving & Storage Inc offers eco-friendly accreditations.
No, USA Moving & Storage Inc does not offer a senior discount.
Yes, USA Moving & Storage Inc offers emergency services.
No, USA Moving & Storage Inc does not offer warranties.
USA Moving & Storage Inc offers the following services: Residential & Commercial Moving, Local, Long Distance, Emergency, Piano, Fine Arts, & Antiques, Packing & Storage