This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
FREE ONSITE ESTIMATES! Chicago-based USA Moving & Storage is a full service moving and storage company able to provide quality transportation services for both residential moving and corporate relocation. We are the frontline commercial movers offer both packing and storage services - apart from transportation. Through innovation and experience, USA Moving & Storage moving company delivers a level of quality service that consistently meets our customer's needs and exceeds expectations. Our team of highly trained Chicago moving professionals work together to deliver solutions that meet your specific needs. USA Moving & Storage offers full residential moving services from packing to loading to transportation and storage for your household goods. Office moving services are also available.Whether you are moving one item or an entire household, USA Moving & Storage has the expertise, along with the manpower and equipment, to handle all of your needs. And if you're looking for reliable Chicago piano movers, look no further. We are specialists in moving unusual objects such as art pieces, antiques, as well as pianos... baby or grand. When it comes to moving your personal belongings, nothing is as important as a fully qualified, trained team. We provide you a personal and caring moving service. USA Moving & Storage can be counted on to take the stress out of moving.Additional phone number - (800) 626-4474.
Business highlights
44 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Residential & Commercial Moving, Local, Long Distance, Emergency, Piano, Fine Arts, & Antiques, Packing & Storage
All in all, the move took about 4 hours. Four guys came out and worked NON-STOP. We had some awkward and heavy pieces of furniture that required disassembling and reassembling. Nothing was broken and they were all extremely nice.
Description of Work: USA Moving came to our second floor apartment and worked like mad to pack everything up in under 2.5 hours. They then went to a second address to pick up an upright piano before going to our new home to unpack everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Ali Z.
02/2014
5.0
moving companies
+ -1 more
very well even hoisted furniture that would fit up stairwell. they did not tell me there was a problem - figured out solution and took care of it.
Description of Work: move
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Kathleen L.
02/2014
5.0
moving companies
+ -1 more
The movers are from Angie’s list, I recommended them to my friends, and they were extremely pleased with them. My friend called me up and thanked me for giving me information. It is a snowy day and they were right on time and friendly. They were very happy with them.
Description of Work: My friends ended up using USA Moving & Storage Inc. for moving service.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARY J.
02/2014
5.0
moving companies
+ -1 more
I was very happy with the company. The weekend I moved - it was the weather from H***! Near zero temperatures with below zero wind chills. The mover were terrific - They delivered the service that was advertized, and I was very impressed with this company and I would absolutely use them again.
Description of Work: they spent 1 full day packing and another full day (8 hours) moving in that horrible weather. Haviere was wonderful and took the time to answer all my questions and listened carefully to my concerns. The other men were helpful and very easy to work with. Also the day after the move, I noticed a problem with my piano. I called the owner, and he immediately got a piano repair person to my house that day. it turned out , it was a very easy repair and I ended up having him stay and tune my piano.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Haytham S.
02/2014
4.0
moving companies
+ -1 more
Good movers, did not damage any of my stuff. Did very little damage to the walls on a 3 flat town house. it cost just as much for material as it did for the move. It cost me a lot less when I moved from chicago to the evanston a year earlier. I was a little surprised. Also they were not very flexible on date to move my stuff out of their storage, although very flexible on moving me out of my apt to the storage.
Description of Work: Moved from Evanston to storage to Chicago...Surprised by material cost
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
$1,600
Response from USA Moving & Storage Inc
We are sorry if the customer was not entirely satisfied with his moving experience. At USA Moving & Storage, we provide the highest quality of service, so I would like to address any concerns. We use packing material so that furniture is properly protected in transit. The cost of the packing material used for his move was less than 10% of the total price, not half of the bill for the move as was claimed. We explain all the charges to our customers before any move and then confirm them by email. This job involved two moves: from Evanston into our storage location, and then one month later from our storage to the new address in Chicago. When the customer contacted us to schedule the move into storage the date was available. When he contacted us to schedule the move out of storage the date was booked, so we promptly gave him the next available date. Finally, the customer said their move from Chicago to Evanston with a different company in the past was less expensive. Of course moving directly from Chicago to Evanston in one day will be cheaper than moving to storage for a month and then moving to the new residence, (two moves will obviously be more expensive than one move.)
ALAN I.
02/2014
5.0
moving companies
+ -1 more
We've used USA Moving several times over the last eight years. They are a solid organization who are very efficient and professional. They come to the job ready to go, they execute as an experienced team should and they are very respectful of your possesions.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David N.
01/2014
5.0
moving companies
+ -1 more
I would use USA Movers again without a second thought.
Description of Work: Movers were fantastic, showed up on time, worked fast but cautiously and packaged everything in a way that it could not get broken.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
katherine L.
01/2014
5.0
moving companies
+ -1 more
These are the best movers I have ever used. They were on time arriving and worked hard every second they were here. There was a team of 4 highly professional movers. I will hire them again. I highly recommend them.
Description of Work: moved several large items from one house to another. Including sofa, bed, desk, armoire, large sectional, dining table, coffee table. Wrapped everything well. Moved items from attic. Wrapped and stored our piano.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Julia E.
01/2014
5.0
moving companies
+ -1 more
It was a positive experience. The owner called same day I contacted the company and scheduled for the next week. The move was short distance and only 1 item. Two men and the truck arrived on time, carefully wrapped the sofa and put the pillows is a cardboard wardrobe. I drove to the location to be delivered and they arrived sortly thereafter. They moved the old sofa to the alley and placed the new sofa when the owner preferred. The entire transaction in real time took 60 minutes. The fee likely a minimum rate. But to know the work was done by professional firm, very polite employees, and completely insured worth the cost. This company is located in the same town I live in and initially that is why I selected them. I was not disappointed. They did however prefer cash payment which was fine in my case.
Description of Work: Move of 1 sofa from my home in Skokie to another home 5.6 miles in Chicago Northwest side.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
shlomo L.
01/2014
5.0
moving companies
+ -1 more
the workers came on time to the job. they took a part the bedroom and packet up the set they were clean and knit. the mover delivered to next house and assembled the set .they were very professional. over all we were very happy with the job.
Description of Work: moved a bedroom set and carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Marilyn H.
01/2014
5.0
moving companies
+ -1 more
Professional. Worked hard and fast and protected the furniture when moving. Brought an error in cost to my attention and immediately corrected it. Honest and reliable.
Description of Work: Moved furniture items from one location to another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Chris W.
12/2013
5.0
moving companies
+ -1 more
Javier's crew showed up on time, wrapped and packed everything with amazing care and moved everything in 10 hours. They consistently asked questions about where items were going in the new house so we had minimal room to room transfer of boxes. They set up all the furniture which really helped us feel at home the first night.
Description of Work: They moved us from a 4 bedroom house to a 3 bedroom house in the same town.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Daniel S.
12/2013
5.0
moving companies
+ -1 more
Could not have gone better. If you want a no nonsense hardworking company this is it. Prices are given up front. No secrets, no surprises. Crew showed up on time and worked the entire day, non stop. They were courteous and asked a few questions and worked the entire time. They wrapped things carefully and had to split the load between my parents apartment and the storage facility. There is always a risk that companies may take advantage of seniors. I wanted to find movers that would take care of my parents and they did. They are professionals. We will use them again.
Description of Work: They did a 2 part move for my parents from Kildeer to Des Plaines and storage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
JOAN F W.
12/2013
5.0
moving companies
+ -1 more
They did a great job. We would most certainly hire this company again |for a local move.
Description of Work: Moved contents of home at 99th S. Oakley Ave., Chgo, to 2 adjacent homes near |Old Green Bay Rd & Fisher Lane Winnetka IL, with one stop in between at 36 N. Leavitt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Beverly S.
12/2013
5.0
moving companies
+ -1 more
The movers showed up on time and were polite and professional. They got right to work and were so fast and efficient that if you turned around for a minute, half the room was already on its way to the truck!!! They took great care with my stuff and asked questions if they were ever unsure about something. When it came to the unloading, they were just as efficient as they were at loading - fast, careful, absolutely NOTHING nothing damaged, lost or broken. When my internet installer arrived in the middle of the chaos and said he needed my old equipment, which was still on the truck, I panicked - but one of the movers just jumped in the truck and started moving boxes to find the one I needed, we got it out in time to not miss the internet service call! He definitely went the extra mile. And when I changed my mind mid move as to where I wanted a dresser to be located, they didn't have any issues at all, just picked it up and moved it with no hassle or complaint. They moved me after some snow fall and took care to protect my carpets as well, putting down protective plastic. It was a difficult day organizing a move out, a closing and a move in, but they made the moving portion as stress free as possible. I would definitely recommend them to anyone moving!
Description of Work: Moved me out of a two bedroom/two story condo into a tri-level home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Su R.
12/2013
5.0
moving companies
+ -1 more
Right on time, super fast, very careful, polite & friendly. What more could you ask for? They were supposed to come between 8:00am and 9:00am, and showed up at 8:11am. The entire move was completed by 10:11am. Despite my fears (based on previous moves with other companies) USA Moving did not try to slow the move down to make it take longer and cost more. Everything was wrapped well and nothing was broken or damaged. A quick and easy move!
Description of Work: Moved from a one bedroom second floor apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Gina H.
12/2013
5.0
moving companies
+ -1 more
.These folks blew me away at every step of the process.From the gentlemen on the phone (Jerry) to the wonderful hard working men he sent to do the job I was so impressed. I was moving my elderly father from a home to another closer to mine. The gentlemen came in and carefully packed every item and wrapped furniture. They worked swiftly and were always professional and courteous. It took them just a few hours to have my dad packed. The following day they came to move him at 8am. By 11am that day they were at the new house and moving things in making sure to place furniture in the intended spaces, and even made a few suggestions as to how to make the space work since my dad was downsizing. Just amazing people.
Description of Work: Packed and moved from one house to the next,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
David F.
12/2013
5.0
moving companies
+ -1 more
Arrived when they said they would. Very quick, careful, and professional. I used to move nearly every year so I've had a LOT of experience with movers. The extra charges for materials had me concerned before the move, but definitely the way to go. Better to be charged a reasonable fee for materials actually used than buying too much or having them cut corners to save money. I would definitely use again!!
Description of Work: I used USA MOVING AND STORAGE INC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
henry N.
11/2013
2.0
moving companies
+ -1 more
I called to discuss a move from Chicago to nearby 'burb. Indicated that we had already moved most of the stuff out. Were given an estimate of over $2000 for 5 guys for the whole day. Even crazier, I was told we needed authorization from the alderman to park the truck on the street in front! They also wanted payment in cash! Too many alarm bells... We went with another company who took our list of major item on the phone and gave us an hourly rate. This other company moved us in 6 hr for about $700, including driving from their office. Oh, the other guys didn't have any trouble parking right in front of the house. This was very strange, given the overall good ratings; maybe issues at the call center. We didn't take the chance.
Description of Work: Called to discuss a move
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
Response from USA Moving & Storage Inc
Hello there. First of all, I would like to say that we always aim to ensure that any interactions with our clients or potential customers are as pleasant as possible. USA Moving & Storage has built a reputation for excellence for over more than 30 years, and despite this individual’s decision to choose a different moving company, we hope he will consider using our services in the future. However, I would like to address some of the concerns this individual has raised. When we give estimates to potential customers over the phone, we base that information on the average cost of similar moves in the past. In this case the move was from a four-bedroom house in Chicago to suburbs. The average cost for moves of this size is between $1500 and $2000, so we communicated that information to the potential client with the express caveat that all phone estimates are precisely that: estimates. They are preliminary quotes based on the information available at hand and do not represent any guarantee of the final cost of the move. Regarding the permit to park the truck, we always aim to save the customer’s money. By law, all Illinois moving companies must charge on a per-hour basis, so if there were no parking available close to the client’s residence, it would take longer for our men to move the customer’s belongings because they would be carrying things further, and thus the final cost of the move would be higher. Because parking is especially difficult to find in Chicago, we recommend that the customer ask the alderman for a permit to reserve that parking spot so the men would have to carry the various items the least distance, saving the client’s time and therefor money, and this information is what was communicated over the phone. Finally, we take payment in cash, money order, and certified check. I am not sure where the idea arose that we only take cash; I expect this was a simple misunderstanding, for which we sincerely apologize. We hope that we have cleared up any confusion on this matter. Sincerely, Jerry Z., USA Moving & Storage
Patricia G.
11/2013
5.0
moving companies
+ -1 more
Answered inquiry right away, came when promised, wrapped the chair even, charged what was quoted
Description of Work: Moved remainder of mother's stuff out of apt to our garage
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
ROBERT S.
11/2013
5.0
moving companies
+ -1 more
I can only say that this moving experience was absolutely the best I've ever had. From the on-site estimate, to the packing, moving out and moving in, I have never had such professionalism and care.
Description of Work: Packed and moved contents of a third floor walkup condominium and storage locker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Srikanth S.
10/2013
5.0
moving companies
+ -1 more
Javier and his crew of 4 were excellent. They arrived on time and completed the move. We were moving from a 4 bedroom home. Nothing was broken or scratched . They were efficient, fast and careful during the move. They moved things where we wanted them in the new house. It was a good experience overall and we would definitely use them again.
Description of Work: Moved from a 4 bedroom home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Wendy R.
10/2013
5.0
moving companies
+ -1 more
They were punctual, fast, efficient, careful and professional. My only concern was that they charged for $3 for each roll of tape and ended up using about 100, and the final cost came in about $200 over the estimate. They also charged $10 per item to bubble wrap and they wrapped several items unnecesarily. Our third floor was tough though, and they went unbelievably fast, and I'm guessing that saved us money on the hourly and got the cost in line with what anyone else would have charged.
Description of Work: Moved three-person family from three-bedroom apartment (on the third floor) from Logan Square to Oak Park.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
Sabine R.
10/2013
5.0
moving companies, storage units, piano moving
+ 1 more
We hired USA movers to pack up our home, store our belongings over night and then move us into our new home. The staff was incredibly professional and accommodating! Although we had set up our move at least a month in advance, at the last minute the closing date for our new home had to be moved by one day! USA movers were able to accommodate our change of plans and store our belonging over night since we had to close on the sale of our home on a Monday and close on our new home on the following Tuesday (originally everything was supposed to happen on Monday). The crew that we worked with was led my Javier. He did an amazing job! We were quite pleased that we were able to work with him and his crew for each step of the move (packing, emptying our old home, and moving into our new home). In the past I have had to work with different crews for different stages of the move. I liked the consistency of having the same crew each day. Javier and his crew were incredibly professional, polite, friendly and highly organized and quite efficient!!! I was amazed at how quickly and carefully they were able to pack up our belongings and load up the truck. They protected all our belongings so well!! I entrusted them with all our china and our piano. The day of the unloading into our new home they were incredible! Javier quickly memorized the layout of the new house and accurately directed his team to put all our belongings in the correct rooms; an they put together all the furniture back together so it was easy to settle in that evening. I had a number of boxes that needed to be stored in the basement and said they could just put them anywhere in the basement. They found a storage room and stacked all the boxes neatly there and left be a beautiful and fully functional basement rather than the mess I anticipated dealing with!!! I would certainly use USA Moving again, and I would certainly request Javier and his crew as well!
Description of Work: USA movers packed up our home and moved us into our new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Joshua R.
10/2013
5.0
moving companies
+ -1 more
Hands down, this was the best moving crew we have ever had. We have moved several times between Boston and Chicago and were dreading the move--things went much better than past experiences. Pre-move: We had some quotes from more expensive companies but Ilanit Z. convinced me that she had a careful and hardworking crew at a lower price--she was right. While USA does not do in-home estimates, I am glad that I had another company visit our house--this changed our team assignment from 3 man to 5 man and from 1 truck to 2 trucks. I wonder if things would have gone as smoothly if I hadn't obtained other estimates. The office called and emailed reminders about the move. Packing/Moving: A++++ Best crew ever. Santiago and his team arrived on-time and were extremely hard working. They packed us in a record 6.25 hours and were responsive to any request/preference. They were clearly experienced. The movers were efficient yet careful, quiet and hardworking. They were also kind and polite to our children when they were around--not like the noisy, bossy crew we had with another company. Our fine china arrived unbroken. No lost hardware. No excuses the whole way. I can't say enough about the moving crew. Price: Hourly rates and truck fees are competitive. They used our boxes and supplies and did not gouge us for materials. My only complaint about the entire service is the 3% surcharge for using a credit card. Moving expenses are such large transactions that this seems hefty. I tried to get this waived over the phone but it seemed non-negotiable.
Description of Work: Packed our 3 BR single family home and moved us to our new single family home
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage,
Piano Movers,
Antiques,
Home and Garage Organization
FAQ
USA Moving & Storage Inc is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
USA Moving & Storage Inc accepts the following forms of payment: CreditCard
Yes, USA Moving & Storage Inc offers free project estimates.
Yes, USA Moving & Storage Inc offers eco-friendly accreditations.
No, USA Moving & Storage Inc does not offer a senior discount.
Yes, USA Moving & Storage Inc offers emergency services.
No, USA Moving & Storage Inc does not offer warranties.
USA Moving & Storage Inc offers the following services: Residential & Commercial Moving, Local, Long Distance, Emergency, Piano, Fine Arts, & Antiques, Packing & Storage