This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
FREE ONSITE ESTIMATES! Chicago-based USA Moving & Storage is a full service moving and storage company able to provide quality transportation services for both residential moving and corporate relocation. We are the frontline commercial movers offer both packing and storage services - apart from transportation. Through innovation and experience, USA Moving & Storage moving company delivers a level of quality service that consistently meets our customer's needs and exceeds expectations. Our team of highly trained Chicago moving professionals work together to deliver solutions that meet your specific needs. USA Moving & Storage offers full residential moving services from packing to loading to transportation and storage for your household goods. Office moving services are also available.Whether you are moving one item or an entire household, USA Moving & Storage has the expertise, along with the manpower and equipment, to handle all of your needs. And if you're looking for reliable Chicago piano movers, look no further. We are specialists in moving unusual objects such as art pieces, antiques, as well as pianos... baby or grand. When it comes to moving your personal belongings, nothing is as important as a fully qualified, trained team. We provide you a personal and caring moving service. USA Moving & Storage can be counted on to take the stress out of moving.Additional phone number - (800) 626-4474.
Business highlights
44 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Residential & Commercial Moving, Local, Long Distance, Emergency, Piano, Fine Arts, & Antiques, Packing & Storage
They were complete professionals. They did a great job and not one item was broke or damaged. They stored the boxes until we closed on the new house and they delivered the boxes on time and were very helpful during both moves. I highly recommend them.
Description of Work: Packed, moved, and stored our household belongings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
SANJAY P.
07/2014
5.0
moving companies
+ -1 more
4 men showed up on time. They were very careful in wrapping our furniture. The company seems to be on the more expensive side & will charge you for any materials used (packing tape, etc.) I don't know how they keep track of all the supplies used. We had packed everything & moved a lot of items ourselves prior to the move. We've used this company twice. They are professional but expensive. 900 for a 6hr job.
Description of Work: Moved our stuff from a 3bdrm duplex down to the suburbs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Judith G.
07/2014
5.0
moving companies
+ -1 more
They were on time, wrapped all of the furniture, set up the furniture after moving into the new place. They were very careful in handing the furniture during set-up. Cost was as expected with no extras.
Description of Work: Moved my daughter's belongings from Lake Bluff to Willowbrook
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
KATHERINE C.
07/2014
4.0
moving companies
+ -1 more
The team leader was great, kept things moving. The whole team was careful and efficient. However, they damaged a door to the condo loading dock-propped at side instead of at top and did not return to fix it;. I selected this company based on Angie's List reviews with the plan to have them move my stuff eventually to Minneapolis. I mentioned this when booking. But they have pretty much stopped doing long distance moves and offer a non-competitive price for that move. Thus I will have to have another company do that part, and if anything ends up broken, neither company will accept responsibility.
Description of Work: Packed up my 2 bedroom apt, excluding non-breakable so that I'd already packed; moved to storage. Packing on one day, move on the next day.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Tim C.
07/2014
5.0
moving companies
+ -1 more
They called on the day of the move letting me know the time of arrival and arrived at the estimate time provided. They very carefully wrapped up my furniture to prevent scratches and most importantly moved everything very quickly. These guys do not mess around. They are not the typical movers that drag out the clock to add more fees. They were fast and very professional. I have a lot of wood furniture (and dark hard wood floors) and did not have any damage to the furniture, floors or walls that occur with traditional moves. Very happy with the team and would highly recommend them to others.
Description of Work: I used USA Moving three times over the past two months as part of a home renovation and relocation to a new house. We have a 2 bed 2 bath condo full of bulky furniture (several wood items as well) that we moved to storage, back to the condo and then to a new home. Each move ranged from $400-600 depending on how much wrapping/boxes were needed to protect the furniture.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
June K.
07/2014
5.0
moving companies
+ -1 more
My move went very well with them. They were very efficient and quick, they packed the furniture very very well, and the movers were very willing to move things around. If the first packing didn't work, they were willing to change it and move it around. They were pretty prompt in terms of the time. They were able to give a fairly accurate estimate of when they will be there within a range, and sometimes could tell me most precisely. I've had them for a couple of different things. It was a reasonable price. It was done quickly. If something was on a table and we were not going to take it, they may have put more thought into it, but that was really all. They were trying to move quickly.
Description of Work: I used USA Moving & Storage Inc. for moving. I used them about 6 weeks ago for a very small move. I used them again after a large move in January because I liked them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Jean C.
07/2014
5.0
moving companies
+ -1 more
Their excellent service began when we spoke to them over the phone. They were helpful and accommodating, as we had a deadline to remove the furniture from the house. The truck arrived promptly, and before starting, went over all aspects of the job. The workers began immediately. They carefully and quickly wrapped each piece of furniture. We had specific instructions, due to the many destinations of the furniture. They were very patient and the job ran smoothly. They worked hard to make sure the pieces were placed in the right rooms in each location. We were finished in a much shorter time than we anticipated, which saved us money. These four workers were professional and extremely helpful. I would highly recommend this moving company for any size job. My sister, brother and I were more than satisfied. Thank you, guys!!!
Description of Work: They moved a houseful of furniture to six different locations, including 5 in the city and the final destination in Naperville. Each location received several pieces of furniture. Also, some additional pieces had to be moved out to the trash or garage at a few of these locations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
TRACY Z.
07/2014
5.0
moving companies
+ -1 more
They were punctual and professional. They worked hard the whole day and didn't flag, even when I was starting to slow down! The guys were great! Everything arrived in good condition with no mishaps. I would recommend them to anyone needing to move in the future.
Description of Work: Moved the contents of a 4 bedroom house to another house across town.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Barbara E.
07/2014
5.0
moving companies, storage units
+ 0 more
Everything went incredibly well from start to finish. Office staff was great. They called to let us know the arrival time, moved quickly and efficiently, and were careful with our belongings. I plan on using them again in a few months for another move.
Description of Work: Moved property from a condo to a storage unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Larry L.
06/2014
1.0
moving companies
+ -1 more
I sent three requests for quotes (over a 5 day period) via the USA Moving website. Based on Their excellent Angie's list reviews, I thought it was a no-brainer. I never received a response although I included both my phone number and my e-mail address. When I called Customer Service about 5 minutes ago, I was told: "We don't go to Florida" even though their website says they provide service to the 48 contiguous states. Last time I checked a map, Florida was one of those contiguous states. There is no excuse for their lack of response via either E-mail or phone.
Description of Work: Nothing!
Rating Category
Rating out of 5
responsiveness
1.0
Response from USA Moving & Storage Inc
we apologize for any inconvenience. The lady who replies to long distance requests was out of the office. The customer called today (Monday) and we immediately told him that we are currently not offering moves to Florida. I must also mention that our Angie’s List profile clearly reads that we are currently “not offering” long distance service. We will definitely look into updating our website as well.
sheryl J.
06/2014
5.0
moving companies
+ -1 more
good job giving me a heads up. i appreciate it.
Description of Work: these folks called me to tell me that they could not help me with my move (out of their territory). took him 30 seconds and i could readjust the focus of my search. extremely valuable.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ann O.
06/2014
5.0
moving companies
+ -1 more
We had two different crews for these jobs and each team exceeded expectations; each piece of furniture was carefully disassembled, wrapped and reassembled at the destination. Each item of furniture arrived in perfect condition. Challenges (like getting a large piece of furniture up a staircase) were met with careful consideration and collaboration of the team. The workers used time very efficiently, On both occasions we were very happy with the services provided and would highly recommend USA.
Description of Work: (Average price per move.) We used USA Moving & Storage on two occasions over the past month to move furniture and other items from a house in Chicago to two different locations (one within Chicago, and on in the western suburbs) on different dates. The first job was completed in two hours, the second move was completed in 2.25 hours, including the drive to the suburban destination.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$540
NANCY K.
06/2014
5.0
moving companies
+ -1 more
Jerry had moving boxes delivered with 2 days of my call. His movers arrived at the time scheduled, quickly worked to pad and tape the furniture and move boxes into the truck. They were efficient and careful. They were also very respectful. The move was completed in 3 hours, all of the furniture arrived undamaged and all packing materials were removed by the 4 man team. They were one of the best movers I have used in the last 5 years. I would definitely use them again.
Description of Work: USA moved my aunt's belongings from an apartment to a condo. Jerry at USA Moving was wonderful to work with. He was responsive and managed to book my aunt's move on very short notice. The condo association would not let her move in on a Saturday and the mover we had already booked for a Saturday could not move her on a weekday because this is the busiest time of the year to move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Assaf G.
05/2014
5.0
moving companies
+ -1 more
I called them to get a quote for a move which I needed in a week. They were the only ones available on my desired date but more important had the lowest hourly rate. Jerry was very helpful on the phone and gave me all the little tips that could save me some money during the move. I did get a 6 hour window to wait for- but I kind of understand it. They guys came in ready to work- this was the only company that sends 4 and not 3 people. They got everything out quickly, made sure to extra rap the gentle things and finished the my one bedroom in a little bit over an hour. They got to my new condo quickly and when we found out my couch won't pass in the building door they decided to pull it up through the open staircase. I was very impressed. in 3 hours everything was in place and they were out. Jerry made sure to call me and verify everything went to my satisfaction. All in all we're very happy we chose to go with them.
Description of Work: Moved my apartment in a week's notice
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$490
nancy W.
05/2014
5.0
moving companies
+ -1 more
Move took 2 days -- first day was staging and prepping furniture (8:30 start - to 3:00 finish- 4 man crew), 2nd day was loading condo items, loading storage unit, drive to house (almost 2 hrs in traffic) and then unload. The started about 9AM and finished at 9:30 PM that night - 5 man crew). Javier was crew leader -- he stayed upbeat and positive throughout. He was a great leader and work every bit as hard as the rest of the guys -- which is different that my previous moving experience. In fact -- the storage unit was not scheduled to go as the booking office thought it might not fit -- it was close but the crew made it happen. Even the lady at the storage facility commented to me about how good this team was - and she sees a lot of them. My only surprise during the entire move was the amount of take they use... literally 2 cases! at $2.50/roll this really added up -- and I would have supplied it if I had any idea they would use so much. (they wrap all the furniture several times around in different directions to make handles to hold when moving it) . I chose USA movers since rated highly on Angies list and both my son and his sister in law had used them recently and had great experiences. I used a different company to move items into the 10x10 storage unit (staging home for sale) and USA movers was light years ahead of the other company in efficiency and attitude.
Description of Work: We moved from a 3500 Sq foot walk up (3rd, 4th and 5th floor) in Lincoln Park (a lot of stairs!) and a 10x10 storage unit to a home in the suburbs. Most of items were packed in boxes by us prior to their arrival - except for our closets, a dresser and an entertainment center w/ a lot of components. I supplied all the boxes needed for the move - except the garment boxes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Brent W.
05/2014
5.0
moving companies
+ -1 more
We scheduled the move via phone, they kept in touch as the day approached, telling us that we were the second move that day, so the crew would be showing up sometime between 10:30am-3:00pm, depending on how the first move went. They ended up getting to our place at 1:30pm. Originally we were quoted a rate of $124/hr for a 4-man crew, but were offered a fifth guy for an extra $24/hr on the day. We agreed to the extra manpower. They wrapped up anything that needd it (e.g., tv, furniture) and had us moved out in two hours. At the new location they had us moved in after about an hour and a half. They five guys worked well together, constantly moving, helping each other, in good spirits despite the heavy workload and warm weather. I used this company for my prior move, too, so after two moves, no complaints.
Description of Work: Moved us from a 3 BDR apt on the ground floor to a 3 BDR apt on the second floor (same neighborhood).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$725
Natalia S.
05/2014
5.0
moving companies
+ -1 more
He was courteous, respectful and responsive.
Description of Work: Jerry provided a fair and accurate estimate for the move and counseled us on the process so we knew what to expect. Would definitely be my top choice for my next move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Karen M.
05/2014
5.0
moving companies
+ -1 more
I found USA Moving & Storage on Angie's List and was extremely pleased. Jerry, the owner I believe, was very prompt in returning my calls. During our first call he went through all of the various pricing of services that I might need (I needed them to box and wrap some furniture to protect it). There were no surpises. I had also called him at some point and asked about possibly moving a pool table. He got right back to me and said his company didn't do that but he provided me with the name and number of someone who did that work. Jerry's four guys showed up right on time. They were polite, cooperative and actually rather fun (which is what I needed at that point). I had mentioned to Jerry that I needed someone who spoke fluent English (why did I take French?). Javier was the lead mover and he was fluent in both English and Spanish so all was well. The movers were fast, careful and very helpful in every way. I would recommend this company to anyone.
Description of Work: Moved me from one home to another. See details.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
George G.
05/2014
5.0
moving companies
+ -1 more
This is my second experience with USA Moving and Storage. In both cases, everything went perfect. The communication, responsiveness and performance was A+ all the way. The movers were careful, courteous and very tidy. Not a detail was missed, not a item scratched and not a wall dented. These guys are pro's. The move was high value for what I paid. I will use this company again if I need to move. And I can recommend them without hesitation. A+ all the way.
Description of Work: USA Moving and Storage performed my complete move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Dan B.
03/2014
5.0
moving companies
+ -1 more
Fast, friendly, efficient, reasonably priced, careful and very helpful in getting things where they needed to be. I'd highly recommend them ... and will certainly use them again if the need arises.
Description of Work: Moved my household from a "garden" condo to a ninth floor apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Luda C.
03/2014
5.0
moving companies, piano moving
+ 0 more
Working with Iliana was great. She was clear on what we should expect and was responsive to any questions we had. The crew was spectacular. I have never experienced a more polite and professional moving crew. They showed up on time and got right to work. They handled everything with expert care - including a piano we needed picked up - and finished the job in a timely manner. I would recommend USA Moving & Storage to anyone planning a move.
Description of Work: Company moved our condo from the city to a house in the suburbs and picked up a piano on the way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Elaine B.
03/2014
5.0
moving companies
+ -1 more
This crew was fantastic. We read a lot of horror stories about moving companies damaging furniture, scratching floors and walls etc so we were nervous. We called a number of companies for quotes and didn"t get a good feeling with the attitude or pricing. We heard about USA moving and spoke to Jerry the Mgr. He was personable, accurate and gave us every detail we needed. The crew arrived at exactly the correct time as set up. Santiago was in charge of the crew. He came in went through the entire house with us and we explained what was being moved and what would need to be taken apart and re assembled at the new home. This crew was amazing. They padded and wrapped every piece of furniture in plastic. We're talking thick padding blankets not a layer of bubble plastic. Anything that had glass panels was given cardboard covers before they padded and wrapped it. A large glass curio cabinet was handled like a carton of eggs! These men took a large antique bedroom set apart and re assembled it at the new home without losing a single bolt or screw. They did not scrape a wall or scratch a single floor. They carried everything into the new home and placed it exactly where we asked them. We had just had new hardwood floors installed in the new home and they were so careful I was amazed. They worked quickly and carefully from the old home to the new. Santiago and his crew were diamonds in the rough. If you are out calling moving companies and not getting a good vibe call USA. Can't say enough good things about this outfit.
Description of Work: Load and Move Furniture and Packed Homegoods for transport to new home. take some furniture apart and re assemble furniture at new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
John E.
03/2014
5.0
moving companies
+ -1 more
Very nice guys, very careful with belongings, were able to fit a lot of stuff in a small storage space. Price was about what I expected to pay for the move.
Description of Work: Moved 1 bedroom condo to storage facility
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,025
Beth K.
03/2014
2.0
moving companies
+ -1 more
Badly. I wouldn't use them.
Description of Work: Nothing. I called and a man who barely spoke English said someone would call me back. A woman, who spoke better English, did call back within five minutes. She asked me questions about the move and told me all the costs. I asked if their employees were legally employed (the last mover I used employed illegal workers and that upset me). She said yes. I asked if they were licensed since the buildings I'm moving to and from require a copy of the license. She told me the insurance rates per pound they included. I decided not to use them; the sales process was not going well and if this is their communication style and I don't trust them to move $100,000's of furniture, antiques and electronics.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$1,500
Response from USA Moving & Storage Inc
We apologize for any miscommunication to this Angie's list user. Our dispatcher (the man who she said "barely speaks English") took her phone number and a representative called back in 5 minutes. Our dispatcher answers the phone when our salespeople are busy and takes a number. He does have an accent but did his job fine and the lady received a timely call back. About the miscommunication. After our sales lady called her back, she asked our sales lady a couple questions about our license and also about our insurance - A lot of buildings require a certificate of "insurance" from the moving company before allowing them to perform the move, some buildings (seldomly) also ask for a copy of the mover's license as well. In this case, she asked us if we were licensed, we answered yes. Then we were asked about insurance, our sales lady heard insurance, and not realizing she meant insurance for her building, she began describing our mover's insurance for her furniture - there are several different types of insurance involved in a move: Insurance for the furniture to be moved (this is the insurance we were describing), insurance for damage the building (this is the insurance the lady wanted to know about), there is also cargo insurance (insurance for the items on the truck). This was a simple misunderstanding that easily could have been resolved.
Lyn B.
03/2014
5.0
moving companies
+ -1 more
The crew came exactly when they said that they would. We explained the job and within 15 minutes of their arrival they were moving like a tornado. They were jaw dropping awesome the way they worked together moving things from the basement around corners and out the door. They were genuinely helpful and got everything done we needed to have done within the time we expected.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage,
Piano Movers,
Antiques,
Home and Garage Organization
FAQ
USA Moving & Storage Inc is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
USA Moving & Storage Inc accepts the following forms of payment: CreditCard
Yes, USA Moving & Storage Inc offers free project estimates.
Yes, USA Moving & Storage Inc offers eco-friendly accreditations.
No, USA Moving & Storage Inc does not offer a senior discount.
Yes, USA Moving & Storage Inc offers emergency services.
No, USA Moving & Storage Inc does not offer warranties.
USA Moving & Storage Inc offers the following services: Residential & Commercial Moving, Local, Long Distance, Emergency, Piano, Fine Arts, & Antiques, Packing & Storage