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Ravinia Plumbing, Sewer, Heating & Electric

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Ravinia Plumbing, Sewer, Heating & Electric customers rely on our team of seasoned professionals for the best in expertise and service. Family owned since 1928, we bring Chicago’s North Shore a team of licensed plumbers and EPA- and NATE-certified heating and cooling technicians. Our customers come back to us again and again due to our Professionalism: licensed state contractors with $4 million in liability insurance Trustworthiness: service professionals arrive in lettered vehicles and uniforms, and all employees undergo background checks and regular drug tests Service: call us anytime day or night, and you will speak with a real person Guarantee: 100% money - back guarantee and clear, comprehensive warranties on repairs and new installations.

Business highlights

97 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Home care, plumbing, heating, cooling, sumps, pumps, sewers, drains, electrical, water & indoor air quality, showroom, parts, remodeling, retrofitting & commercial.

Services we don't offer

Appliance repair such as washing machines, dryers, dishwashers, refrigerators.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.6303 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 303 reviews

Daniel W.
03/2023
1.0
plumbing
  + -1 more
Felt cheated. Cut small drywall hole, applied PVC cement to loose drain pipe. That’s it. No new pipes, no copper work, nothing. Charged more than $600 for a few minutes of work.
Description of Work: Leak in a drain pipe. Cut small drywall hole, applied PVC to loose drain pipe. Did not fix drywall hole or add any new plumbing.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$616.11

Response from Ravinia Plumbing, Sewer, Heating & Electric
Hi Mr. [Member Name Removed] . Per our conversation on 03/15/2023, I shared how our pricing structure is broken down (materials used, tech's time along with his experience, along with the warranty we place on our workmanship). I also outlined that our technician had over 2.5 hours of time in both travel to the house and time diagnosing and repairing the problem. Working in good faith with you, Ravinia applied a $50.00 customer care coupon shortly after our conversation. If there is anything else you would like to discuss further, please feel free to contact me directly at 847-579-5278. Thank you for your business. Holly L., Customer Care Specialist.

Nancy S.
08/2021
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent. They came out out on Sunday and It was an emergency call and they fixed it that day. They went to their warehouse to get the parts and they didn't charge extra for coming out on Sunday.
Description of Work: They did work on our furnace. It was a repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael S.
10/2020
5.0
plumbing, drain cleaning
  + 0 more
Plumber rodded out the line. Took about 1 1/2 hours but worked well afterwards
Description of Work: Clogged kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Donna P.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent. They save me haven't buy a new furnace, because the previous provider said that is necessary and the furnace wasn't that old. So imagine how grateful I am. In fact we made an arrangement that they will take care of my air conditioning.
Description of Work: They do furnaces that's what they help me with and air conditioning and plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Harvey Kantor K.
05/2020
5.0
plumbing
  + -1 more
They were great. They fixed my problems and I highly recommend them.
Description of Work: They replaced a toilet and disconnected my irrigation system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dean M.
02/2020
3.0
heating & air conditioning/hvac
  + -1 more
A few days ago my furnace went out. I could see that the igniter was cracked and it looked like a 5-minute job to replace, and I found the part on the internet for $38. But it was freezing in the house and I couldn’t wait a day so I called the distributor in Libertyville, but he doesn’t sell to the public. I called Ravinia Plumbing and Heating and spoke to their service manager, who refused to sell me the part. The only way he would help me out was to come out and replace the part for $304 plus, I think, $90 to come out. Thanks a lot. So I give Ravinia a C. They didn’t cheat me or do anything dishonest - they have a right to be un-neighborly if that’s how they want to do business. But the story has a happy ending. I called Carefree Comfort and spoke to Domenick who said sure, he’d sell me the part. He sold it to me for $35 - less than the internet price. Now THAT’s what I call a good neighbor! Now I know who I can trust to come out and give me a fair price when I have a problem I can’t solve myself.
Description of Work: I needed to buy an igniter for my furnace.

Rating CategoryRating out of 5
value
3.0


Mark S.
01/2019
5.0
plumbing
  + -1 more
Great work during the Polar Vortex of January 2019. Had a burst hot water pipe under the kitchen sink. They very quickly responded and came out to fix the problem. They also came out the next day very quickly when the cold water pipe burst. Price was fair and they were very professional. We joined their Home Care Club for further discounts. Overall a very quality experience.
Description of Work: Fixing burst pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Tony F.
12/2018
4.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
How did it go? It went ok. It was a Sunday and we had Edwardo come out to fix our toilet drain piping. Apparently the line going outside had roots causing a back up. The roots were found from about 20 ft from when he put the rod through. It was pretty disgusting but Edwardo took care of it. He finished rodding and recommended a free inspection that I should schedule during normal business hours.. We are pleased with the service. I have used Ravina plumbing in a couple other homes I have owned in Highland Park because their work is dependable. However, their pricing is a bit steep. I was a bit taken back that the overall service cost us over $1000. I did provide a 5% coupon to the technician but he said it would get adjusted afterwards. What boggled me about the cost was the not the charge for the rodding (Approx $450) or the overtime service visit cost (Approx $140), it was removing the toilet to access for rodding and putting the toilet back in service (Approx another $450). I thought the last line item was a bit high. My wife and I were in a bind and felt committed after the tech arrived. That said, the job was completed and we were restored to normal drain service. Thank You Tony
Description of Work: Drain Rodding

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

larry J.
10/2018
5.0
plumbing
  + -1 more
Chris Cooling was the plumber on call for the night. My toilet was leaking after I had tried to fix it. Chris arrived on a Saturday night at 8pm and was professional, courteous and efficient. In fact, considering I had just probably ruined his Saturday night, he was in a really good mood. Not cheap but overall I think a fair price for having to come out on a Saturday night.
Description of Work: leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

JEFF M.
10/2018
4.0
drain cleaning
  + -1 more
Prompt and responsive. Arrived on time, and plumber was professional. Core issue here is rate being charged for simple work. Ravinia will not quote in advance or provide their hourly rate. $59 charge to come review, waived if you do work. Quoted $332 to rod kitchen sink to 20’, more if it went deeper. Had to go 40’ and did not end up charging more, which was nice, but work was done in 1 hr. That is not a fair rate for 1hr if plumbing work, and the practice of refusing to quote makes it impossible to compare prices. Unlikely to use again unless truly an emergency.
Description of Work: Kitchen sink drain clogged, needed to be riddled

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$332

DIANE P.
03/2018
5.0
plumbing
  + -1 more
Great! Ravinia Plumbing sent an excellent plumber to diagnose the problem and fix it. It turned out to be a cracked seal/wax ring in the base of the toilet that was shot, and had to be replaced. He had to take off the toilet and replace the seal/ring, remount the toilet, and then he also cleaned up the basement where the soggy ceiling tiles were. Very nice plumber and quite competent.
Description of Work: My toilet appeared to be leaking through the floor into the drop ceiling of the basement room below, creating a real mess. Had to find out what the problem was and get it fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LONNY G.
03/2018
5.0
plumbing, drain cleaning
  + 0 more
I called to setup an appointment on 3/13 and they promptly came out on 3/14 since it wasn't an emergency. Their plumber John called a hour before arriving to let me know he was on his way and asked a few questions so he can pick up some supplies to fix the issue. I wasn't there when John was finished but everything works really well and the two bathrooms were left super clean! Thank you!
Description of Work: Repair two toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$644.05

Cynthia W.
11/2017
5.0
plumbing
  + -1 more
Prompt professional service. Told me how to save money by repairing faucets to like new instead of replacing two of them. He only did what was truly needed and saved me several hundred dollars..
Description of Work: Repaired three faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Kathy S.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
I can't complain. They're a reliable company and do a good job.
Description of Work: I use them for heating and air needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL G.
10/2017
5.0
drain cleaning
  + -1 more
They were very responsive. I think the price was fair. We were very pleased.
Description of Work: They came when we had a back up in our sink and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenn E.
08/2017
5.0
sewer cleaning
  + -1 more
The technician, JJ, arrived on time and got right to work. I described what was going on with the slow draining. He rodded the sewer towards the house and the street. Everything is fine again. Great service.
Description of Work: Our sewer line was beginning to run slowly. Contacted RPH and they were able to get someone out that same morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Margery P.
08/2017
5.0
plumbing
  + -1 more
I have never had any bad experiences with them. They installed our furnace some years ago, and their work on that was particularly great. We had a minor gas leak, that was kind of scary, so they walked us through it is not like it has to be done overnight and you keep your heat on. They installed the new one in a few days. It was very good. I would definitely use them again. When you find somebody good, I don't switch if I can find someone who is reliable and good.
Description of Work: Plumbing Services

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margery P.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent. I never do any price comparisons so I am very happy. I am very happy with the price. The quality of their work and the products are good, even more than their cheerefulness. They set up appointments and come when anticipated. Their professionalism is excellent. When they are installing the air conditioner, they give you a quote, like for more visits there is a cost to come out, and for whatever they are doing there is a product cost. I don't know if they even charged me for coming out. I certainly plan to use them again for heating and plumbing services. They have a wide variety of services, not limited to heating and plumbing. They also do electrical, I am currently using someone else, but not that I wouldn't use them. They have a discount club, it gives you 10% off on all of their services. You pay a one time fee for the year, but since we use them all the time it has worked well. We get a discount for everything we do, the fee for coming out and the products needed.
Description of Work: Installed Air Conditioner

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith F.
08/2017
5.0
plumbing
  + -1 more
I am part of their comfort club, so I get a discount. I find them to be wonderful. They are great. They do have someone different that shows up. I never had anything but a good experience with them. Everything has been fine. I call them for everything from plumbing, electrical, heating and air.
Description of Work: They come twice a year to check the heating and air conditioning. They turned off the things for the heating and turn on the things for the air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce L.
08/2017
5.0
plumbing
  + -1 more
The job was well done and good advice was given.
Description of Work: Toilet install.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha L.
08/2017
5.0
plumbing, sewer cleaning
  + 0 more
It went fine and they came when they said they would. It was a little pricier than I expected however. I probably will get bids from other companies the next time I need a sewer cleaning like this.
Description of Work: Cleaned out the sewer line.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harold S.
08/2017
4.0
heating & air conditioning/hvac
  + -1 more
It was good. The quality is very good. The work was competently done.
Description of Work: They come at the beginning of the summer and the beginning of winter.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald C.
08/2017
5.0
plumbing
  + -1 more
The plumber had not replaced this type of solenoid previously and had to spend a few minutes reading the instructions. It took about 35-40 minutes for him to complete the repair. With the updated solenoid the Touch 2 0 faucet has been working flawlessly now, better than with the original solenoid. The labor cost was high for the time spent, but I am happy that the faucet is now responding to touch the way it was designed.
Description of Work: Need to replace a solenoid on a Brizo/Delta kitchen faucet. I obtained the solenoid from the manufacturer under warranty but needed it installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Dottie B.
07/2017
5.0
plumbing
  + -1 more
I use a local plumber here. It was the most expensive thing that Ravinia has done for me. They've been out here a lot. I've used them for many years. They are wonderful. They really are. They are a wonderful company. They are a local company. They are as good as you get. There is no comparison. They came out once in an hour. They are very good. There's no reason for me to not use them again in the future.
Description of Work: They put in a bathtub sump pump and did some other things around here. They did something after that, but I don't remember what.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Kevin O.
07/2017
5.0
plumbing, drain cleaning
  + 0 more
This clog was a real headache, I tried everything myself, including rodding. Finally, I broke down and had to call in the experts. The guys at Ravinia came out and tackled the problem head on. This was a challenge even for them, but what impressed me most was their patience and perseverance. It took a couple of hours, and we discussed having to open up the wall, but their techs insisted that before we do that they keep trying. Finally their persistence paid off and they broke through. As always, they arrived on time, worked until the problem was solved, and cleaned up afterwards.
Description of Work: We had a clogged drain pipe deep inside the wall, at a series of junctions, between our pedestal sink and the waste pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

575 Bond St, Lincolnshire, IL 60069

http://www.raviniaplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
055-003586
Trade License Locale
Illinois
Trade License Authority
Illinois: General
Trade License Expiration
09/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Wells and Pumps,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Appliance Repair,
Dryer Vent Cleaning,
Natural Gas Lines,
Water Filtration and Softening

FAQ

Ravinia Plumbing, Sewer, Heating & Electric is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:30 PM

Ravinia Plumbing, Sewer, Heating & Electric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Ravinia Plumbing, Sewer, Heating & Electric offers free project estimates.
Yes, Ravinia Plumbing, Sewer, Heating & Electric offers eco-friendly accreditations.
No, Ravinia Plumbing, Sewer, Heating & Electric does not offer a senior discount.
Yes, Ravinia Plumbing, Sewer, Heating & Electric offers emergency services.
Yes, Ravinia Plumbing, Sewer, Heating & Electric offers warranties.
Ravinia Plumbing, Sewer, Heating & Electric offers the following services: Home care, plumbing, heating, cooling, sumps, pumps, sewers, drains, electrical, water & indoor air quality, showroom, parts, remodeling, retrofitting & commercial.
Appliance repair such as washing machines, dryers, dishwashers, refrigerators.

Contact information

575 Bond St, Lincolnshire, IL 60069

http://www.raviniaplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:30 PM