Duck IT

Internet Service, Computer Repair, Stereo and Home Theater Systems

About us

Do you want help setting up, fixing, or maintaining your technology? Do you want simple and reliable technology solutions that just work? Do you want a technology partner you can trust to understand your needs? Then contact me, Joe, your Duck IT personal technology partner. My goal is to keep it simple and make it right the first time! I want to make your experiences with technology easier, by making technology work for you (not the other way around). I respect your time and want to make sure you have more of it, to focus on what matters to you. I believe that technology can make our lives better, if we first make technology more accessible and integrated for all! At Duck IT we “quacked” the code on personal technology. Don’t waste any more of your time struggling with technology or faceless pretend partners. Just say “Duck IT” and schedule a convenient time that works best for you. The only regret you will have is not saying “Duck IT” sooner.

Business highlights

LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

We can help with just about anything tech related or if you have a bunch of smaller issues with your tech we can also help out hourly... We can cover you and all your personal device's such as; Computers(Windows & Mac), mobile devices(tablets & Phones), Printers, and Home Thearter. Example of common Issues we can help with; Email, Login issues, Virus removal, Computer upgrades, Network & Internet issues, Hardware and software cleanups(slow computer), data transfer & recovery(computer cant turn on), and General help, Education.

Services we don't offer

Do not at this time offer Fixing of physical damaged devices. If working on a previously physically damaged device we have no warranty on services provided.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
Showing 1-1 of 1 reviews

Mason Weinmann
01/2025
5.0
Google Review
I worked with Tech Joe on building a PC for gaming. He started out by helping me determine which parts and peripherals were in my budget, and also made sure each of them was compatible. He went out his way to help me find white PC parts to fit my aesthetic. He also provided optional parts or upgrades I could do either during the process or after. Once all the parts had arrived, he walked me through what went where and assembled it, also describing briefly what each part does so I'd have a base knowledge for future upgrades. I was glad to have help with the cable management as well. After it was assembled I received help downloading windows, and installing what programs I wanted and needed. He also assisted in finding a program that put all of my RGB parts into one theme, as a lot of them had different manufacturers and ran on different programs. Once it was assembled and taken home, I had an issue with the cooler not working properly after an update and I was provided with remote support on how to update the motherboard and change settings in order for it to work. Overall an amazing experience, I have a great gaming PC that will last me 5 years with the parts it has, I have knowledge now to work on it in the future, and I have a reliable service to contact if I need help.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Duck IT
Thank you for the Review Mason, it was a pleasure to work with you. Let me know if there's anything I can help with in the future!

    Contact information

    Saint William Dr, Libertyville, IL 60048

    https://duckithelp.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    Computer Repair,
    Stereo and Home Theater Systems

    FAQ

    Duck IT is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Duck IT accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Duck IT offers free project estimates.
    Yes, Duck IT offers eco-friendly accreditations.
    No, Duck IT does not offer a senior discount.
    Yes, Duck IT offers emergency services.
    Yes, Duck IT offers warranties.
    Duck IT offers the following services: We can help with just about anything tech related or if you have a bunch of smaller issues with your tech we can also help out hourly... We can cover you and all your personal device's such as; Computers(Windows & Mac), mobile devices(tablets & Phones), Printers, and Home Thearter. Example of common Issues we can help with; Email, Login issues, Virus removal, Computer upgrades, Network & Internet issues, Hardware and software cleanups(slow computer), data transfer & recovery(computer cant turn on), and General help, Education.
    Do not at this time offer Fixing of physical damaged devices. If working on a previously physically damaged device we have no warranty on services provided.

    Contact information

    Saint William Dr, Libertyville, IL 60048

    https://duckithelp.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed