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ARROW PLUMBING

Plumbing, Drain Cleaning, Wells and Pumps,

About us

Arrow Plumbing offers both commercial and residential service. Rodding Sewer/Water lines, Water Heaters, Sump Pump and Back-up Pumps, Kitchen/Bathroom Fixtures, Gas Line Repairs, Backflow Testing etc. All of our work complies with the rules and regulations of the Illinois Plumbing Code, without exception. We are appropriately licensed, bonded and insured. Established in 1996. Arrow Plumbing is a family-owned serving Libertyville and surrounding areas. Our mission is to provide prompt, professional, and quality plumbing services to our customers. The owner, John has lived in Libertyville his entire life and has almost 40 years of plumbing experience. He and his wife Karen started this business over 21 years building a high quality team of professionals that have expertise and knowledge of the streets and neighborhoods you live in. Arrow Plumbing has earned a remarkable reputation as a leading company in Lake County. Know that you can trust you will be met with professional, quality, knowledgeable staff to help you with any plumbing issues.

Business highlights

29 years of trusted experience

Services we offer

COMPLETE PLUMBING SERVICES INCLUDING WATER HEATERS, SUMP PUMPS, BACKUP PUMPS, RODDING, CAMERA SEWER LINES, APPLIANCE INSTALLATION, GAS LINES, FIXTURE INSTALLATIONS, BACKFLOW TESTING & CERTIFICATION. SERVICE PLUMBING.

Services we don't offer

NEW CONSTRUCTION & MAJOR REMODEL.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
2%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-139 of 139 reviews

Carter M.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARROW PLUMBING
Thank you for your comments - we strive to off the best service in all of Lake County. We appreciate you taking the time to send in a review and look forward to working with you in the future. Sincerely, Janet

Al O.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced all faucets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Response from ARROW PLUMBING
Thank you for taking the time to write a review on our company. We truly appreciate your business and look forward to working with you in the future. Janet

Cindy S.
03/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: I've used Arrow Plumbing in the past and I chose to use them this time to install a new water heater. I was able to schedule a service call within 2 days and the service man was prompt and courteous. I recommend Arrow Plumbing and will use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARROW PLUMBING
Thank you. How considerate of you for taking the time out of your busy schedule to send this review. We appreciate your business since 2008 and look forward to many more years to come. Please feel free to contact us anytime. Sincerely, Janet

Katharine W.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I was given good advice about the relative urgency of several plumbing issues. Two of the problems were promptly addressed and the remaining will be attended in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ARROW PLUMBING
[Member name removed], Thanks for giving us the opportunity to serve you. We greatly value your business. I look forward to working with you in the future. Sincerely, Janet

Kathy M.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: One of our bathrooms was in need of a new cartridge. Not only was it replaced; we were given useful information about the handle/shower that other plumbers did not share with us. The kitchen sink had had a new cartridge installed by a different company; but we had issues with the flow/pressure of water. We learned that the wrong type of filter had been installed in the faucet; upon placing the correct size/type, the flow/pressure is so much better. Jack, was not only very professional, but very user friendly. We would highly recommend Arrow Plumbing and we would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295.31

Audrey B.
09/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Jacques Y.
05/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Replace seals in 2 toilet tanks

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lorraine H.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I was having problems with my garbage disposal and thought it needed to be replaced. The gentleman was able to come the very afternoon I called and pointed out the pipes were going up instead of down leading to the sluggishness I was having, he corrected the problem and since then I have been problem free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jodie W.
04/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: We called and e-mailed and did not receive any contact from them at all. Extremely disappointing from a company so highly rated on Angie's List.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from ARROW PLUMBING
[Member name removed], Our apologies for not responding to you. We're not sure what happened to your messages (email and voice). This is certainly not the Arrow Plumbing, Inc. norm - we are very proud of our customer service and strive to respond timely to all messages. If you would like to contact me direct, I can be reached at 847-549-9600. Thank you, Janet Krueger

edmund S.
09/2013
5.0
plumbing
  + -1 more
They showed up early
Description of Work: They were early and able to solve the issue in short order! Good job

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from ARROW PLUMBING
Thank you for your feedback. We truly appreciate you taking the time to share your thoughts and experience with us.

Sharon T.
01/2012
5.0
plumbing
  + -1 more
They're very good.
Description of Work: I've used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phillip C.
12/2008
5.0
plumbing
  + -1 more
unknown
Description of Work: We purchased a new construction home, and had a warranty. After moving in, we discovered that our master shower only came out scorching hot, so we called the warranty company. They referred us to another plumber, who initially said it was the mixer cartridge. After waiting 3 weeks, they finally returned with the part, but then said it was not the cartridge, but the valve, and that we would have to pay $550 out of pocket for the repair. We decided to get a second opinion and called Arrow. They came out the next day, diagnosed the problem as a temperature valve that was installed upside down. They fixed it in 1 hour for $188, and also repaired a leak in a PVC pipe in the basement and turned on the valve for a pot filler in the basement. They are honest, prompt, and I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Patricia J.
02/2008
5.0
plumbing
  + -1 more
They have always been very good.
Description of Work: They have done various plumbing jobs for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VAN M.
04/2007
4.0
plumbing
  + -1 more
Prompt, efficient service.
Description of Work: Replace two sump pumps, plus add a back-up.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Contact information

547 NORTH AVE, Libertyville, IL 60048

http://www.ArrowPlumbingInc.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Wells and Pumps,
Water Heaters,
Sewer Cleaning,
Water Filtration and Softening

FAQ

ARROW PLUMBING is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

ARROW PLUMBING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ARROW PLUMBING does not offer free project estimates.
Yes, ARROW PLUMBING offers eco-friendly accreditations.
No, ARROW PLUMBING does not offer a senior discount.
No, ARROW PLUMBING does not offer emergency services.
No, ARROW PLUMBING does not offer warranties.
ARROW PLUMBING offers the following services: COMPLETE PLUMBING SERVICES INCLUDING WATER HEATERS, SUMP PUMPS, BACKUP PUMPS, RODDING, CAMERA SEWER LINES, APPLIANCE INSTALLATION, GAS LINES, FIXTURE INSTALLATIONS, BACKFLOW TESTING & CERTIFICATION. SERVICE PLUMBING.
NEW CONSTRUCTION & MAJOR REMODEL.

Contact information

547 NORTH AVE, Libertyville, IL 60048

http://www.ArrowPlumbingInc.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM