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Outdoor Lighting Perspectives of Chicgao

Landscaping - Lighting, Lighting, Holiday Decorating

About us

Outdoor Lighting Perspectives is North America’s leading outdoor lighting company. We specialize is creating stunning and effective outdoor, landscape and architectural lighting systems to increase the curb appeal and safety of your property. Each system is designed, installed and maintained with our clients’ needs tastes, and budgets in mind.

Business highlights

30 years of trusted experience

Services we offer

Commercial and residential design, service, and installation of outdoor lighting systems, We specialize in using new, energy efficient technologies like LED, induction, and fluorescent lighting.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.5
punctuality
5.0
Showing 1-2 of 2 reviews

Denise M.
08/2012
1.0
lighting, outdoor lighting
  + 0 more
very poorly
Description of Work: This outfit sent postcards and advertised heavily in the area for outdoor lighting services but when I called them for an estimate, they appeared not to want the business. After a couple of days someone called me back and proceeded to tell me how great the company was, how much he knew about outdoor lighting and that he could give me an estimate based on looking up our address on google maps. I never heard of bidding for a job looking at an aerial view of your property on google maps. I asked how he could give an estimate without coming out to look at our property and he indicated they do it a lot and just seemed very reluctant to have to come out. After 15 minutes of a one sided conversation, he then told me he would write up an estimate and email it to me. We never heard from him or the company again. We have since gone with another lighting company and are awaiting the installation.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Outdoor Lighting Perspectives of Chicgao
[member name removed], I would like to sincerely apologize for the experience that you had - what you described is 100% unacceptable. After I received two phone calls in about a 2 week period describing a similar situation as yours, that designer was promptly released. Unfortunately, we weren't active on Angie's List at the time, something that I will be monitoring and encouraging our customers to use from here on out. It was a very unfortunate situation as he had done very good work for us for several years. We never have done, and never will do any designs off of google maps - we only use it to give an initial impression of the property. Since I know you've already went with a different company, I'd like to extend an offer for a free maintenance plan for your system. Or, if you already have one, I would sincerely appreciate a chance to find some way to make it right and compensate you for your time and aggravation. I would sincerely appreciate the opportunity to speak with you. I can be reached at 630-754-8850 M-F from 8am-5pm or on my cell - 630-917-2527. Thank you, Dominic Caliendo VP-Operations Outdoor Lighting Perspectives Chicago

James H.
07/2011
4.0
outdoor lighting
  + -1 more
Outdoor lighting perspectives of Chicago installed extensive landscape lighting on our home for the previous owner. After being inundated with mailings from them suggesting that they service our lighting system, we finally decided to give them our business. We told them we would like to have the warranty mentioned above on June 14th. We initially had some issues with having them come out and honor the service plan, however, they did finally make it out and got all of our lights working again and did a fantastic job. We were very pleased with the end result. Also, very pleased with the new mangagement and how they handled our situation.
Description of Work: We signed up for a 12 month warranty plan. The first visit was to get the whole system back to how it was when installed. All new bulbs, re directing of lighting. From 12 months past this first visit, the warranty covered replacement of any bulbs that went bad. 20 watt 12 volt quartz halogen. Replace every year to keep effect. Bulb service $10/light. $18/light: bulb, warrenty. $162 total They never came in a month of waiting so we canceled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$162

Response from Outdoor Lighting Perspectives of Chicgao
[member name removed], I sincerely apologize for what sounds like a horrible customer experience. I wanted to respond and let you know that we have changed ownership since your experience and that we would sincerely appreciate a chance to make things right. While many of the old staff remain, our new ownership group has brought in many great new people. We own several contracting companies and are dedicated to an exceptional customer experience. Since we've changed ownership, we've been named a 2012 and 2013 Chicagoland Best Pick by Ebsco Research Group, who independently surveyed our customers. To make things right, I would like to give you the 1 year maintenance plan you were requesting, free of charge. We will also cover any labor or materials needed to make the system perform like new. I left a voice-mail with your husband [member name removed] as well today. Please contact me at your convenience at 630-754-8850 and I will ensure that we complete your maintenance within 1-2 days, or whenever is best for you. I hope we can make things right, Dominic Caliendo VP-Operations Outdoor Lighting Perspectives Chicago

    Contact information

    12305 New Ave Ste G, Lemont, IL 60439

    http://chicago.outdoorlights.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping - Lighting,
    Lighting,
    Holiday Decorating

    FAQ

    Outdoor Lighting Perspectives of Chicgao is currently rated 2.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Outdoor Lighting Perspectives of Chicgao accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Outdoor Lighting Perspectives of Chicgao offers free project estimates.
    Yes, Outdoor Lighting Perspectives of Chicgao offers eco-friendly accreditations.
    No, Outdoor Lighting Perspectives of Chicgao does not offer a senior discount.
    No, Outdoor Lighting Perspectives of Chicgao does not offer emergency services.
    Yes, Outdoor Lighting Perspectives of Chicgao offers warranties.
    Outdoor Lighting Perspectives of Chicgao offers the following services: Commercial and residential design, service, and installation of outdoor lighting systems, We specialize in using new, energy efficient technologies like LED, induction, and fluorescent lighting.

    Contact information

    12305 New Ave Ste G, Lemont, IL 60439

    http://chicago.outdoorlights.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 PM