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Maxson Services Plumbing

Plumbing, Drain Cleaning, Kitchen and Bath Remodeling,

About us

Family owned plumbing company.

Business highlights

26 years of trusted experience

Services we offer

Residential and commercial plumbing, sewer and drain cleaning, remodeling, water closets, water heaters, sump pumps, garbage disposals, backflow preventers, faucets, kitchen and bath remodeling, new construction, repair and testing, backflow preventer, gas log and gas line installation & water heater dip tube replacement.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-17 of 17 reviews

Joseph H.
10/2019
5.0
plumbing
  + -1 more
Completely satisfied with their work. I called them with our problem, and they arrived within 20 minutes! Pretty amazing. He quickly found the source of the leak under the sink and repaired it. I've used them for several years, and will continue to use them. Excellent work.
Description of Work: Fixed a leak under the kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

Marie F.
09/2017
5.0
plumbing, home remodeling, drain cleaning
  + 1 more
Fantastic people to work with no matter the job big or small. Great staff both in the office and service is provided professionally. This is my go to choice no matter what occurs when it comes to plumbing. I believe they are reasonable in pricing and the request is handled as quickly as humanly possible.
Description of Work: I have worked with this plumber for my home and at my place of employment. New construction, old failed plumbing fixed, and renovations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles C.
09/2017
5.0
plumbing
  + -1 more
Excellent response to my request for quick service and their estimate was fair. He arrived on time and paid attention to the details. Final price matched the estimate. Will not hesitate to call them again.
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly M.
07/2016
4.0
plumbing
  + -1 more
He does good but they are extremely expensive. I would say Justin is a really good worker but the service really too expensive.
Description of Work: I used Maxson Services Plumbing for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Lorraine C. K.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Put in a new sump pump. It went well. The representative was thorough and answered all my questions. He was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Gail D.
10/2015
5.0
drain cleaning, remodeling, home remodeling, plumbing
  + 2 more
unknown
Description of Work: Unplug drain in bathroom. Replace kitchen faucet and shut-off valves. Everything works great now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

JAMES S.
09/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph H.
08/2015
5.0
irrigation systems, plumbing
  + 0 more
unknown
Description of Work: Cleared a stopped up drain. Very professional,no problems at all. I will call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Constance K L.
02/2015
5.0
plumbing
  + -1 more
Great! These guys are the best!
Description of Work: Roughing in and building a basement bathroom where there has never been a second bathroom in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Carolyn B.
01/2015
5.0
plumbing
  + -1 more
Everything went very well. I've had no problems to date.
Description of Work: They installed a new sump pump discharge line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Richard E.
01/2015
5.0
irrigation systems, plumbing
  + 0 more
We've had them out several times and they're coming out again to do more work for us. We had them out to do plumbing work, like installing faucets and toilets. They're very accommodating and easy to do business with. Their prices are good and their quality is great. They're punctual.
Description of Work: We have them out every year to inspect our sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Helen Jeannette E.
07/2014
5.0
plumbing
  + -1 more
They were awesome, the nice family run the business, they were very knowledgeable and keep you involved in every step of the way and very good in what they do, I believe he was a sub-contractor but he was wonderful, just very personable and honest, I really like the work that he and the other plumbers did.
Description of Work: My contractor brought him in during a rehab that we were doing in the house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maryann J.
03/2014
5.0
drain cleaning, plumbing
  + 0 more
Everything went well. Clean and Professional. Presented Invoice after work complete and tested. Adding to top of my list for preferred plumber.
Description of Work: Repaired drain line. Cleared sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Jonelle M.
03/2014
5.0
drain cleaning
  + -1 more
Maxson arrived on time. The rep came into the home with no tools -- this initially surprised me, however noted the gentlemen needed to see the fixture that would be installed. Once he did, he immediately went out to his truck and returned with the proper tools. One and a half hours later, the old fixture was removed; the new one installed, and OMG was I happy... Maxson then advised me on the faucet handbook particulars, asked if I needed anything further, and departed. Job well done -- AGAIN!! Would hire and refer to others.
Description of Work: Maxson removed and replaced the kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Barbara M.
09/2013
5.0
plumbing, drain cleaning
  + 0 more
Tom arrived at designated time, disconnected and removed old water tank and then installed new tank. Tom is very professional, personable, has outstanding work ethics and has always been able to respond when I contacted him in the past for problems that arose. Tom also checked water lines, faucets for possible problems which I appreciate as preventing problems. He then took the time to explain things to me. Anita, office staff member is very pleasant and easy to speak and work with. I have recommended Tom in the past and will continue to do so; I am that satisfied.
Description of Work: Had previous work history with this Company and always very happy with the service, I contacted Anita at their office, and requested Tom, owner, come out and give an estimate in replacing my 30 gallon water tank with a 50 gallon which he did. Based on estimate, bid was approved and an appointment was set up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$815

Jonelle M.
07/2013
5.0
drain cleaning
  + -1 more
During the past heavy rains, the sump pump in my crawl space broke. Based off feedback from the office staff, prior military personnel, I called Maxsom for assistance. They were fabulous. Within 2 hrs, they had a rep come to my home and check out exactly what was wrong. The Maxsom representative then called his main office, with an appointment made that fit my schedule. Within 2 days a young man came, fixed the sump pump, and went above and beyond by providing straps to ensure the pipes transferring water to the outside, were nice and secure. The bill was reasonable... Due to this great experience, I will be making Maxsom my choice for future plumbing needs.
Description of Work: Assessed the issue and replaced the sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Judy S.
06/2011
5.0
drain cleaning
  + -1 more
They explain everything but you don't get your bill for like two months. Their billing systems are strange but they are very nice. You'll be thinking that you are never going to get a bill but you will get it. My girlfriend said they are kind of expensive but they do a good job. I like them. They do explain everything very well and they take their time. They are not in a rush or anything.
Description of Work: We used Maxson Services Plumbing in July 2010 for some plumbing work and drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maxson Services Plumbing
Our billing WAS slow. We have now added computers to the service trucks. Customers now receive an invoice at the time of service. This seems to work much better for our customers.

    Contact information

    1128 Scott Troy Rd, Lebanon, IL 62254

    www.maxsonservices.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Kitchen and Bath Remodeling,
    Lawn Irrigation,
    General Remodeling,
    Gas Logs

    FAQ

    Maxson Services Plumbing is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Maxson Services Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Maxson Services Plumbing does not offer free project estimates.
    No, Maxson Services Plumbing does not offer eco-friendly accreditations.
    No, Maxson Services Plumbing does not offer a senior discount.
    No, Maxson Services Plumbing does not offer emergency services.
    No, Maxson Services Plumbing does not offer warranties.
    Maxson Services Plumbing offers the following services: Residential and commercial plumbing, sewer and drain cleaning, remodeling, water closets, water heaters, sump pumps, garbage disposals, backflow preventers, faucets, kitchen and bath remodeling, new construction, repair and testing, backflow preventer, gas log and gas line installation & water heater dip tube replacement.

    Contact information

    1128 Scott Troy Rd, Lebanon, IL 62254

    www.maxsonservices.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM