Jiminy Chimney

Was given 2 hour window, called 25 mins before they arrived. One tech went right to the fireplace and started cleaning while 2nd inspected the chimney and cap using a drone. They were done in 20 minutes, reviewed their inspection with us, and texted me cap photos from the drone. We used them before, and would use them again.

Rich and Chad came out to my parents home and during the inspection discovered there had been a chimney fire in both chimney's at some point and they were unsafe to use in that condition. They carefully showed us the camera images and explained what everything was to my elderly parents. They suggested we contact our home insurance provider and said they would provide the information to submit. The estimate was very detailed, including photos and brochures about chimney safety and I submitted the information. State Farm immediately agreed to cover the damage and a crew from Jiminy Chimney came out and completed the work in horrible cold conditions because my Dad wanted to have a fire in the fireplace for Christmas. I could appreciate the guys at Jiminy Chimney more and have nothing but good things to say! Thanks so much, my parents enjoyed lovely fires all winter.

High winds blew our old chimney cap off. We called and received a return call within a couple of hours. Snow delayed visit but two days later they came, discussed options, we agreed on what to do, they went to get a needed part, were back quickly and had the new cap on in no time. We are very happy with the result as well as how quickly it was done!

This company will tell you the tube inside your fireplace's masonry needs to be replaced as a result of a chimney fire, and doesn't meet code, when it isn't true. How can you inspect with all your fancy cameras before sweeping away the soot? It is a money grab. Zero integrity. We got a second opinion elsewhere and I'm glad we followed our gut. Tried to take advantage of us by charging thousands of dollars for a $250 job. Had to call repeatedly just to get a quote after they came over, too. Not to mention, I called them months before I needed my chimney swept, prior to a small family gathering we were hosting, knowing this is any sweep's busy season, and they couldn't get us in for a month and a half.

Chimney repair was completed on time and without any issues. I would definitely call Jiminy Chimney whenever I need professional services on my fireplace/chimney.

An excellent experience. Very knowledgeable and extremely concerned that we were comfortable with the work that was being performed. They were very concerned about their reputation. I have worked with many contractors over the past 40 years and you can tell pretty quickly who is trustworthy and who is scamming. I have already recommended them to two neighbors who were waiting to know how our experience went.

The whole process was easy and flawless. Josh came out and assessed our need, which agreed with other professionals who had looked at our deteriorating chimney. Got a great price, too. We scheduled the rebuild, chose our new brick, Joe, John, and Josh tore the old one down, and the next day rebuilt what can only be described as a work of art. It’s perfect and better than the original when it was new. Just 3 days of rebuild and 100% done. It’s beautiful and I couldn’t be more pleased. We’ll certainly have them back for any other services they provide. Well done, guys, and thank you.

Josh Rodriguez showed up promptly as scheduled to sweep and inspect our chimney. He changed rear firebrick and cleaned the chimney . I would recommend

This company came out to give us an estimate just as promised and repairs were scheduled. However, the promised written estimate never came - even after two phone requests and an email request. Three strikes. We canceled the scheduled repairs and are going with another company.

He was thorough and did an excellent job. As our fireplace is 25 years old, he gave us options for future service. Would hire again.

Excellent. Prompt and professional.

Per my previous review, I was originally happy with the service I received but very frustrated at the lack of follow-up and my inability to get anyone from the company to call me back or explain the status of my potential job. After 5 attempts, I was told that they could not help me. After posting a negative review, Jiminy Chimney has been in touch with me and has gone out of their way to research other companies who could perform the service that they were unable to provide. I was not upset that they could not perform the service, simply that they did not return my calls.

The service visit went well. The Chimney Technician was friendly and thorough and kept everything clean. I had no concerns about the quality of work that was done.

I setup appointment to have firebox and chimney inspected recently. No one answered my door at the time of the appointment, so i received voicemails that no one answered the door and to reschedule the appointment. I returned the call and I explained that someone (outside of myself) should have been home, and that I was not going to reschedule due to reevaluation of the damages. I then received attitude (sarcasm) from a woman on the phone that said that the appointment slot could have gone to someone else and thanked me for the late notice, and then HUNG UP ON ME. While I can appreciate the inconvenience of not having someone home at my household to answer the door (again, my wife should have been home), this is no reason to treat potential customers like this. This is the cost of doing business, I am sure this isn't the first time this has happened. If i decide to have service done in the future, I will not be doing so with this company.

Determined chimney needed liner, we hired others to do after several bids. Chimney not used in long time, so didn't need cleaning. Kind of a waste of money on that.

They rebuilt the chimney from the flashing up and weatherized the brick.

The job went better than expected! Matt & him team were prompt, professional, focused on the task at hand and completed the entire job in a day. Updated us on the new hardware installed for the damper and basic advice to maintain in coming years. We will definitely refer to friends/neighbors and use for annual chimney service.

I highly recommend Jiminy Chimney. The job entailed to reline and waterproof the chimney. Jim O’Dell was the technician that gave me the estimate and also did the work. There were no pressure sales. He told me what needed to be done. He answered and explained in detail what I wanted to know. I watched him do the job and feel that he did an excellent job. He is detailed and did the job in the right amount of time without rushing. He was on time, did the job, cleaned up and took my payment at the end of the job. Absolutely happy with the work and feel that I got what I paid for.

They rebuilt the chimney as requested but never completed the job. I called and emailed them multiple times about it but never heard anything back. If they would have finished the job I would have been happy with them. Now I need to hire someone to come out and add the cap to the chmney.

They came out and put the cap back on and only charged me a service call, nothing extra. They were able to reattach the cap and it has stayed on since then. I was pleased with them. I've used them before and will use them again. They stand by their work.

The quote was detailed. They emailed and came out when they said they were going to.

I was very happy. I didn't have a particular problem with the fireplace, but I knew it had been a long time since anyone had looked at it. They were very professional, helpful and knowledgeable. They had come out a year prior to look at another fireplace. I went with them because they offered an Angie's List deal and they were in my area. There are not very many others that offer this service. It worked out well.

Still waiting for a reply. After all was said and done, not worth chasing them down. I wanted to know if I would receive a credit since no cleaning was performed. I think it was $139.00.

Slow due to weather. Some misunderstanding and confusion on billing but readily worked with me to straighten it out.

Great! Honest & really knowledgeable. Didn't try to talk us in to pricey repairs. Actually told us to wait!