Reviews
4.36 Reviews
Showing 1-6 of 6 reviews
Paul D.
11/2018
heating & air conditioning/hvac
+ -1 moreInstallation was a total disaster that resulted in years of problems until the entire system including some duct work had to be scrapped and a new system installed. Among the major issues and examaples: - duct work where Roger forgot where he put it before the drywall went in - a heating system that randomly shutdown, was unable to be debugged and finally replaced - a coil unit that leaked but Roger forgot to send in the warranty card so it was not covered and ultimately had to be replaced This is just a sampling of his total incompetence. Be fair to your home and don’t let this contractor get anywhere near it.
Description of Work: Residential HVAC System Installation
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$10,000
dave M.
11/2016
heating & air conditioning/hvac
+ -1 moreWe use him every year and we like him. We've always been happy with him.
Description of Work: We got our furnace cleaned.
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Yes, I recommend this pro
Jeffrey I.
10/2016
heating & air conditioning/hvac
+ -1 moreRoger and team did a great job in a timely fashion. Would use again.
Description of Work: New steam heat boiler installed.
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Yes, I recommend this pro
Amanda D.
01/2016
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: I called Roger in the morning, as our furnace died overnight. He told me he could be out by 11, and he arrived promptly at 11. Figured out the issue, went and got the part, and I had heat within a couple of hours. He explained the problem, and that I could continue to experience other issues, due to the previous owners not taking care of the furnace. He gave me a rough estimate to put in a new furnace, but told me if I'm keeping this one, to remember to get it cleaned in the fall and be preapred for potential repairs going forward. Not a "sales pitch," just good information. I will definitely be calling him with ALL of my repair/replacement needs!
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Yes, I recommend this pro
$360
donna M.
12/2012
heating & air conditioning/hvac
+ -1 moreRoger was very professional. He came out, inspected our furnace and provided several replacement options. He was the second furnace service we had that week. I wanted a second opinion on costs. We planned on replacing the furnace before winter. Roger's costs are very competitive he saved us at least $1000.00 from the big name company in our area that had been cleaning and checking our furnace each year. Roger asked if he could install on a Sunday, due to his busy schedule. This was a wonderful bonus as we did not need to take another day off work. He arrived on time and completed the work on schedule.
Description of Work: Roger replaced are furnace with a higher efficiency furnace.
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Yes, I recommend this pro
$1,900
LOIS AND JON K.
01/2007
heating & air conditioning/hvac
+ -1 moreHe helped us understand how our system works. He came when he said he would and he communicates with you. He was efficient and did an excellent job and we have full confidence in him.
Description of Work: He fixed our circuit board, checked and cleaned two other furnaces and replaced thermostats.
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Yes, I recommend this pro
$553
Contact information
unknown, Lake Zurich, IL 60047
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
ROGER RAY HEATING & COOLING is currently rated 4.3 overall out of 5.
No, ROGER RAY HEATING & COOLING does not offer free project estimates.
No, ROGER RAY HEATING & COOLING does not offer eco-friendly accreditations.
No, ROGER RAY HEATING & COOLING does not offer a senior discount.
No, ROGER RAY HEATING & COOLING does not offer emergency services.
No, ROGER RAY HEATING & COOLING does not offer warranties.
Contact information
unknown, Lake Zurich, IL 60047