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JEJ Masterclean Inc

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

JEJ Masterclean is a residential and commercial full service cleaning contractor specializing in detail cleaning. I have 45 years experience working in the cleaning industry which included 28 years as a field technician for Servicemaster and four years as a general manager of ten franchises. Due to the downturn in the economy I was released from ServiceMaster. I have decided to take my lifetime of cleaning experience and start my own company where I can continue to serve you, the customer, with a personalized service and detail cleaning. All work performed by Master clean will be done by myself, the owner. I am a strong believer in the importance of quality customer service and this enables me to provide you with the quality and professionalism you deserve. There are no initial service fees or trip charges. I can also be contacted directly at 847-562-6303 0r you can contact me by email at Jim.masterclean2@gmail.com. I look forward to the opportunity of providing service for all of your cleaning needs.

Business highlights

17 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Residential and commercial carpet and upholstery cleaning, concrete pressure washing of basement, crawlspace and garage floors, tile, grout & floor cleaning. Carpet and upholstery scotchguard applications.

Services we don't offer

Commercial janitorial services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.0626 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 576-600 of 626 reviews

Margaret S.
01/2024
5.0
carpet cleaners
  + -1 more
Thorough, & professional
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betsy I.
06/2023
5.0
house cleaning
  + -1 more
Awesome work!
Description of Work: Deep Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to post a review on your service experience. It was great to see you again and I look forward to working with you on your future projects. Jim

Charles H.
04/2023
5.0
carpet cleaners
  + -1 more
Great work, fast and fair.
Description of Work: Deep Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to post a review. I appreciate your business and look forward to seeing you again. Jim

Joni W.
06/2022
5.0
carpet cleaners, house cleaning
  + 0 more
Excellent work. Thank you Jim.
Description of Work: Deep Carpet and Upholstery cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to post a review. I appreciate your business and continued trust in my service. I look forward to working with you on your future cleaning projects. Have a great summer. Jim

Thomas M.
06/2021
5.0
carpet cleaners
  + -1 more
Amazing results.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thanks again for your continued trust is my service. It was great to see you again and as always I appreciate your business. Thank you, Jim

Linda L.
11/2020
5.0
carpet cleaners, house cleaning
  + 0 more
Very thorough and professional!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank You for taking the time to review your service experience. You and your family have a safe and happy holiday. Jim

Kay D.
03/2020
5.0
carpet cleaners, house cleaning
  + 0 more
carpets look great!
Description of Work: carpet/ AreaRugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to post a review. I appreciate the opportunity and will look forward to working with you on your future cleaning projects. Jim

Mel Z.
03/2020
5.0
carpet cleaners
  + -1 more
Very good.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], I appreciate you taking the time to share your thoughts on your service experience. I’m glad I was able to meet your expectations and I will look forward to working with you again on your future cleaning projects. Jim

tom D.
08/2019
5.0
carpet cleaners
  + -1 more
Awesome excellent job
Description of Work: Whole house carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Thank you for taking the time to post a review. Jim

Marie W.
10/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Outstanding !!
Description of Work: Carpeting cleaned and upholstery cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$545

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to review my company. I look forward to working with you on your future cleaning projects. Jim

Duane M.
09/2017
5.0
carpet cleaners
  + -1 more
It was done well and efficiently.
Description of Work: Carpets cleaned in three rooms, carpeted stairs and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

Response from JEJ Masterclean Inc
Hi [Member Name Removed] , Thank you for taking the time to post a review .I appreciate the opportunity to provide service for your cleaning project. I look forward to working with you on your future cleaning projects. Jim

heath K.
09/2017
5.0
carpet cleaners
  + -1 more
Everything went well.
Description of Work: All carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to review your experience with my company. I'm glad I was able to meet your expectations and I appreciate the opportunity. I look forward to working with you on your future cleaning projects. Jim

Kathleen H.
07/2017
5.0
upholstery cleaning
  + -1 more
Great job!!!
Description of Work: Jim thoroughly cleaned our sofa and love seat. Cushions exceptionally soiled now look new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thanks so much for taking the time to post a review. It was great to see you again and I really enjoyed talking fishing with you. Hope you have a great trip up North. Jim.

Pam C.
02/2017
5.0
carpet cleaners
  + -1 more
very well and would use again
Description of Work: second time I've used this service - very professional, nice and does a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Thank you for taking the time to share your experience with my company. Best wishes to you and your family in your new home. Jim

Debra H.
11/2010
5.0
carpet cleaners
  + -1 more
Jim was great on the phone, and arrived here promptly. He explained what he would do, and then worked efficiently. He pretreated the stains, put styrofoam blocks under any furniture legs, and was careful around our furniture. The carpets look brand new and we couldn't be happier with his work. Jim is a really nice guy, too, and a pleasure to have in your home. I would definitely call him again. His price was also much more reasonable than many of the other companies we called.
Description of Work: We had all the carpets in our two story house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Anna C.
10/2010
5.0
floor cleaning
  + -1 more
Very smoothly. Jim addressed our concerns. He was quick to respond, professional, courteous, upbeat, and efficient. He cleaned up after himself.
Description of Work: JEJ power vacuumed and power washed about 900 square feet of basement floor that had post-construction dust, sawdust, dirt, and grit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Leslie M.
10/2010
5.0
carpet cleaners
  + -1 more
They are a wonderful company. They were on time and were very friendly. I would recommend them to anyone.
Description of Work: They cleaned four rooms of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jay M.
10/2010
5.0
house cleaning, floor cleaning
  + 0 more
Jim accommodated our tight schedule to clean our house before we moved in. The start date had to be pushed back since the painters were not finished. Jim adjusted his schedule accordingly. He detail cleaned the kitchen and bathrooms and power washed the cement floor in our unfinished basement. He also cleaned the wood floors.
Description of Work: Move-in cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$960

Federico M.
10/2010
5.0
carpet cleaners
  + -1 more
It went really well, came on time, the carpet looks like new even though is 10+ years old and the price was fair for the amount of time he spent (3 hours) to clean approx 2,000 sq. feet. He was courteous and tidy.
Description of Work: He clean my master bedroom, living room and basement carpet. He was able to remove stains that other services had failed at. He came with his own truck with all the equipment in it, ran hosese from the truck to myhouse; this is not your average highschool guy that rented a cleaning machine (happened to me once).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

MICHELLE W.
10/2010
5.0
carpet cleaners
  + -1 more
I sent an email in the evening regarding needing the larger area rug cleaned and could I drop it off before or after work one day. Jim called me back the next morning even though he was on vacation out of state. Now that's responsive. Once he explained how it is labor intensive to clean just the area rug we discussed possibly cleaning it at my office together with two rooms. Jim said he'd call me on Saturday when he returned to town to discuss a good time to stop by and estimate the job. I forgot about it, ignored the call because I thought it was another caller, but Jim followed up the next day by calling again. We met as arranged for the estimate and agreed to a date and time for service. Jim called the day before to advise that he may be an hour later due to a prior job being backed up by an hour. It really didn't matter to me because I knew someone would be here whatever time he arrived so it was a nice touch. He arrived on time and got right to work. He even threw in 3 other small area rugs which were strewn about the rooms. Jim did a PHENOMENAL job. My carpet looks new even though it is over 4 years old and badly stained in several areas. No more stains and bright, clean carpet.
Description of Work: Cleaned carpets in two rooms measuring 12 x 10 and 18 x 16 and two area rugs measuring 8 x 6 and 5 x 3. Pretreated with enzyme and steam cleaned Put furniture on foam blocks and chairs on pads, raked and groomed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Rebecca R.
09/2010
5.0
carpet cleaners
  + -1 more
I called him on a Friday evening and he answered the phone (which was surprisig) and came the next day to give me an estimate. The estimate took him about 20 minutes and he put it all in writing. He was professional, friendly, energetic, up beat, and a true gentleman to work with. He loved my kids and pets and got the job done in a quick and efficient manner (about two hours). Not to mention, he gave us a great price on top of it all! He wasn't sure if he would be able to get them all clean because I had never had a professional cleaner before. However, the off white, burber carpets are literally sparkling. He got the carpets so clean that they look like brand new! I could not be more excited or satisfied with my experience today. I would give him all A+s!
Description of Work: They did some carpet cleaning for me in two rooms, three rugs, two stairways, and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

Al S.
08/2010
5.0
carpet cleaners
  + -1 more
I had an issue with pet urine odors in my 2nd bedroom. JEJ came out on short notice to clean the carpet. Jim did an excellent job, now there are no smell and the carpet looks great. This is the 2nd time I have used JEJ and they have done an excellent job both times.
Description of Work: Clean bedroom carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elaine S.
07/2010
5.0
pressure washing
  + -1 more
Jim was friendly and professional. There were some boards and extra insulation in the back of the crawl space that he bagged up for me and put out front for the garbage truck. He completed the job in a timely manner and explained the other services his company offers. I would not hesitate to use JEJ again.
Description of Work: Our crawl space was flooding due to our brick patio pitched toward the foundation. We fixed the patio problem and then called JEJ to power wash and sanitize the crawl space. I called Jim and described the situation to him, he gave me an "estimate" over the phone and when he came to complete the job, the full price was very close to the estimate he gave me over the phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$373.8

Judy B.
03/2010
5.0
custom cabinets, carpet cleaners, house cleaning
  + 1 more
Jim was fabulous from the beginning. He followed up promptly after the initial contact, came out and gave an estimate and was almost dead on (the estimate was based on number of hours). He showed up, discussed the job and discussed several options. He was very flexible and accommodating when we changed the scope of the job midstream. When finished, the place was fabulously clean.
Description of Work: This was no ordinary cleaning job. We recently completed a large home renovation and everything was covered in construction dust. We hired Jim to come and rid the house of construction dust. He washed and HEPA vacuumed the walls, ceilings and floors and vacuumed the furniture in the rooms where we still had furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

SUZETTE C.
11/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Responded immediately to my first phone call. He came and gave estimate 2 days later and did the job immediately. He was prompt, clean and very respectfull. Excellent job would definetly recommend to friends. THANK YOU
Description of Work: Cleaned two chairs and ottoman's. Cleaned bedroom carpets. Jim was very knowledgeable regarding cleaning of diffferent fabrics. He was very prompt and concerned making sure he laid down tarps to protect my wood floors. One of the best cleaning jobs I ever had in my house. Very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Contact information

23299 W Hillcrest Dr, Lake Zurich, IL 60047

http://www.jejmastercleaninc.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Pressure Washing,
Ceramic Tile,
Water & Smoke Damage

FAQ

JEJ Masterclean Inc is currently rated 5 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 4:00 PM

JEJ Masterclean Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, JEJ Masterclean Inc offers free project estimates.
Yes, JEJ Masterclean Inc offers eco-friendly accreditations.
Yes, JEJ Masterclean Inc offers a 10% senior discount.
No, JEJ Masterclean Inc does not offer emergency services.
Yes, JEJ Masterclean Inc offers warranties.
JEJ Masterclean Inc offers the following services: Residential and commercial carpet and upholstery cleaning, concrete pressure washing of basement, crawlspace and garage floors, tile, grout & floor cleaning. Carpet and upholstery scotchguard applications.
Commercial janitorial services.

Contact information

23299 W Hillcrest Dr, Lake Zurich, IL 60047

http://www.jejmastercleaninc.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 4:00 PM