JEJ Masterclean Inc

I was really happy with Jim's work. He came on time and cleaned the basement ceramic tiled floor really well. When I spoke to him on the phone to make the appointment, he quoted me a price, but then when he arrived here this morning and took measurements, the priced was less than what he told me. The floor is now clean and I can feel comfortable moving my things back down to the basement. I will definitely use this company again.

Very well. He was punctual, thorough and professional. He communicated clearly. My initial contact by e-mail was prompt. All in all, the best carpet cleaning experience I've had.

Showed up on time. Called us to set up appointment even though he was out of town. Very friendly, professional, knowledgeable. In an out - helped move furniture back. Very flexible.

Jim was able to squeeze our job in on short notice. As always, he was professional, pleasant and did an excellent job.

He arrived on time and made notes about measurements of areas to be cleaned. I told him I had already had a painter and the windows washed and was concerned that walls or sliding glass doors might get splashes. He said that that wouldn't happen with the equipment he uses and if there were any smudges anywhere he would definitely clean them up. After that he laid tarp over floors and areas he was going to pass through. His truck had all the equipment of cables and vacuum hoses and water dispensers attached to it, so no large bins of water were brought through the house and he supplied his own hot water for the cleaning. It took about two hours and he had me check each area to see if I was satisfied. I am an artist and used to have pets. He told me previously that some oil paint stains and some old pet stains might not totally come out. There is very little evidence of old stains, everything looks wonderful.

Jim did an amazing job cleaning our carpets. We have 2 kids under 4 and 2 cats and the carpet was a disaster. The carpet looked like new after he was done. Most impressive is that he gave me an estimate over the phone based on my guess of our square footage. He came and measured every inch of our basement and trimmed nearly $200 from his original estimate. I would absolutely use him again.

I am absolutely pleased with the service Jim provided. My sofa and loveseat look like new again. Jim was very professional and knew exactly how to go about cleaning those two items. He said that he could wet-clean or dry-clean. We then decided to have part of the sofa (cushions that were badly soiled) wet-cleaned and the rest of sofa and loveseat dry-cleaned. As I said at the beginning, I am so happy with the result. I will definitely recommend JEJ Masterclean to my friends.

I think the true test of someone's character is when there is a problem. There was a problem and Jim dealt with it pleasantly, professionally and patiently. Also, the carpets were definitely cleaner than when he started; we didn't have stains, and even though we don't wear shoes in the house and vacuum every 2 weeks, there is just enough dust in the air to make the carpets dirty. They were obviously cleaner after he was done.

Very nice and friendly service, work was done outstanding, carpet looked better than we expected it would be coming out. Really good and clean work. We'll use him for sure again.

This is the second time I have had Jim come to my house to clean my downstairs carpet. His communications are excellent; I get really frustrated when a home service contractor doesn't return calls or emails, and Jim has always been friendly and prompt in getting back to me. He is very thorough and professional, and he gets right to the work at hand, pre-treating problem stains and traffic areas. I also appreciate that unlike other carpet cleaning services I've used in the past, Jim doesn't try to sell you any unnecessary services or products. I am very pleased with the results!

Jim is the most delightful to interact and do business with. From the moment he showed up until the lost spec of dust and dirt was out of our carpet, Jim was courteous and professional. I had initially estimated how much was there and over-estimated, so Jim revised our estimate based on actuals. The carpet looks amazing and I am a little angry at myself for letting my kids play in our basement when the carpet was that dirty. Parent of the year award I guess.

From the beginning, Jim was very, very responsive. He was able to fit me into his schedule quickly, showed up on time to our house and completed the work in a timely manner. Before he performed the work, he explained his cleaning process in detail. It is obvious that he takes great pride in his work and wants his customers to be satisfied. The furniture was cleaned beautifully. Jim followed up after the work was done to make sure that we were happy. We are! I absolutely recommend this company to anyone who needs cleaning performed!! Thanks SO much, Jim!

If you want the BEST carpet cleaning there, choose JEJ Masterclean. JIm provides OUTSTANDING service & carpet cleaning in every aspect. This was the first time I used JEJ Masterclean. When I initially left a message regarding carpet cleaning, he returned my call promptly. He is very friendly, courteous, professional & MOST IMPORTANT, he DEFINITELY knows how to clean carpet. JIM first measured & gave a price for cleaning, He then treated the spots/stains on the carpet that he got out (other carpet cleaning companies didnt get out), he put protection under the furniture legs, so they wouldnt get ruined or leave marks & when he was finished cleaning, my carpet looked brand new. DONT HESITATE to choose Jim at JEJ Masterlclean. You truly get what you pay for & if you want Outstanding Service & Superior Carpet Cleaning, This is the company to call. I am THRILEED & he is the ONLY carpet cleaning I will call in the future.

He did an excellent job and I was very pleased with the service. He is personable, professional and efficient. I am pleased with the end result and will now be using his services every 6 months.

Prompt, courteous, professional, thorough. The service provider did an outstanding job and his cost were significantly less then a non-Angie list provider. 100% satisfied with service and demeanor.

Everything went smoothly. He was always on time. He picked up the carpets, took them to clean which was only a weeks time. He called when he was ready to deliver to ask when was a convenient time for me.

He did a fantastic job! He sprayed the basement carpet w/ a stain resistant product, touched up a couple of minor spots that reappeared and cleaned a couple of pet stain spots in another room I had just mentioned (he had not cleaned that room originally). What a great job and a great guy! I am telling all my neighbors about him and I will definitely have him back!

Jim arrived on time (I was still brushing my teeth!), measured the areas to be cleaned, which was a smaller area than I had estimated to him over the phone. He also was willing to give me an estimate over the phone so I had some idea how much it would cost. Another company refused to give me an estimate over the phone and wanted a guarantee from me to do the work if he came to do an estimate. Because the area was less than I had told him over the phone, the final cost was much less than I had expected and, in fact, very reasonable and with Angie's discount it was even better! There were some staines in the basement that he managed to remove which I thought might not come out. The family room carpet had several spots from an old dog, along with pet oils from where he would lay along with some very bad traffic areas. The carpet now looks like new! I am so pleased that I will have him back for as much work as I can give him. I have a second floor of carpet and stairs that will need to be cleaned soon. I will definitely call Jim!

Friendly, courteous, and professional. Jim was honest about what he could do and when he could do it. Jim was very responsive to my initial call and was informative about the process on the phone, and showed up early to our appointment. He quoted a price based on estimated square feet, and came through even lower after his measurements. We walked through the process and he gave me an assessment on the stains in the carpet. Would definitely recommend Jim to friends and family!

This is the second time we used JEJ after trying several other services over the years (most OK). We decided to try Jim after reading Angie's List reviews. We are very satisfied with Jim's work and like him as a person. He was in the business many years (Service Master) before going out on his own,. He really knows carpeting and fabric and he is very thorough. He uses steam extraction at various temperatures depending on the type of fabric. We turned our back on "shampooing" years ago after learning about the downsides. The final result is always to our satisfaction. He does not cut corners. He is personable and professional. No overselling or BS. Customer satisfaction is foremost. We will continue to call JEJ about twice a year as it is a good investment in the long-term look and wear of carpeting. In fairness to all carpet cleaning services, some stains just won't come out and some worn carpeting or upholstery will never look new again. Be realistic in your expectations.

Fabulous experience from initial phone call (and immediate response) to conclusion (final bill was actually lower than estimate). I recommend Jim and his variety of services highly - it was an extremely positive experience, and so rewarding to see my carpets and basement floor looking better than new! Jim, thanks - I will call you again!

Everything about the service went well, from arriving on time to performing a very nice job cleaning the carpets. I would use JEJ Masterclean again and recommend to anyone needing carpets cleaned.

He was punctual, polite, informative, and not only is my old off-white carpet now clean, it actually looks attractive again. His attention to hard-to-reach places, and extra effort on plant stains were successful and much appreciated. I am definitley adding Mr. Jassak to my (short) list of reliable and diligent vendors and recommend him to any one wanting top-notch work done.

James arrived right on time. Gave me a thorough quote, showed me exactly what he was going to do and went about his job in a professional and efficient manner. I wouldn't hesitate to use his services again.

Jim did a great job - got out a lot of the stains and also cleaned and put protector on my couch and chairs. Very professional, on time, and very knowledgeable about his profession. I recommended him to my Mom and sister too!