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D & D Appliance Repair

Appliance Repair

About us

Gas and Electric Ranges, Washers, Dryers, Dishwashers, Microwaves and Refrigerators.

Business highlights

Emergency Services Offered

Services we offer

Appliance Repair - Large

Amenities

Emergency Services
Yes


Accepted payment methods

MasterCard
Visa

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
5%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-19 of 19 reviews

Steve H.
09/2018
5.0
appliance repair
  + -1 more
Always does great work. Very knowledgeable. Tries to keep costs down.
Description of Work: Repaired dishwasher and oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

NATHAN E.
03/2018
5.0
appliance repair
  + -1 more
Overall everything was good. It took a while to get it completed, but that was due to the parts having to be ordered and not readily available. Only negative was they didn't communicate the delay very well and I had to contact them to find out what was taking so long.
Description of Work: Replaced temperature switch on an oven and an icemaker in a refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Cathie A.
05/2017
5.0
appliance repair
  + -1 more
Great, pulled stove apart and had it going again within an hour Very nice person
Description of Work: Replaced heating element in stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy A.
05/2017
5.0
appliance repair
  + -1 more
Very pleased.
Description of Work: Fixed washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie T.
11/2016
5.0
appliance repair
  + -1 more
It was replaced efficiently for a reasonable price and is working great!
Description of Work: Oven ignitor needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana C.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Tech determined broken washer could not be fixed. Did not charge for call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Henry W.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: On-time and very thorough in analyzing the issue and repairing it at that point in time. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

anne C.
05/2015
5.0
appliance repair
  + -1 more
No complaints at all. Had to wait for the part to be ordered, but they did a great job communicating when they would be here. Service man was quick, efficient and clean.
Description of Work: Front load washer was not draining properly. They diagnosed the pump was going and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Pamela J.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Front-loading washing machine would not run - couldn't drain. He fixed the problem, cleaned out the line and got the machine to work beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Sharon O.
06/2014
5.0
appliance repair
  + -1 more
The phone calls were answered immediately and a service tech was sent out right away. The service technician was knowledgable, prompt and courteous.
Description of Work: Diagnosed problem which was a broken hose. Replaced broken hose and also ordered me a replacement silverware basket.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lionel L.
05/2014
5.0
appliance repair
  + -1 more
Great! I called on Friday, and my call was returned within 20 minutes. We scheduled the appointment for 10 am Saturday. He called at 9:30 to say he was enroute, and arrived promptly. Work was done professionally. I've used Abt appliance repair for over 30 years -- but no more -- Brian was more responsive, got me serviced quickly, and reasonably priced. Good job!
Description of Work: My nine year old Maytag dryer was tumbling, but not heating. Brian identified the issue as the heating coils, and replaced them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

DAVID D.
07/2013
5.0
appliance repair
  + -1 more
Called on a Friday. They answered and made an appointment for Monday with a 2 hour window. They called before coming and showed up on time. Work done was professional and efficient. Fixed the problem, cleaned up and put things back how they were. Good price.
Description of Work: Cleaning out clogged drain on washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Richard F.
12/2012
5.0
appliance repair
  + -1 more
Great service.
Description of Work: We had our refrigerator repaired due to it not cooling down. The person knew exactly what was wrong and it was fixed quickly. This is the third time we have used this company and would easily call them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

lance K.
04/2012
5.0
appliance repair
  + -1 more
Was very happy with the prompt and professional service
Description of Work: The Dryer was not getting hot and needed coil replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Derek C.
05/2010
3.0
appliance repair
  + -1 more
He came out several times but he was never able to fix the problem. I used them because they were part of a home warranty. He was never able to figure out the problem. It took two or three months of coming back and getting parts before he decided he couldn't do anything. The guy was pretty nice.
Description of Work: I used D & D Appliance Repair to try and fix my stove.

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$50

Steve H.
09/2009
5.0
appliance repair
  + -1 more
Very knowledgable and is able to diagnose problems quickly. They were able to squeeze us in on short notice. Makes an effort to keep the cost of the repair to a minimum.
Description of Work: Repaired the defrost circuit in our refrigerator. This is the second time we've used them for refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

10/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: SERVICED AND REPAIRED DISHWASHER, WASHING MACHINE AND DRYER.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ESTHER P.
07/2002
1.0
appliance repair
  + -1 more
unknown
Description of Work: MY AMANA REFRIGERATOR WAS NOT COOLING PROPERLY AND DECIDED TO CALL A REPAIRMAN. I DO NOT FEEL I SHOULD HAVE TO CALL ANY BUSINESS MORE THAN ONCE IN ORDER TO RECEIVE A SERVICE. QUALITY CUSTOMER SERVICE DICTATES CALLS BEING RETURNED PROMPTLY. I GUESS MY EXPECTATIONS WERE TOO HIGH FOR D&D.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


KENNETH H.
03/2002
5.0
appliance repair
  + -1 more
I FIND THEM TO BE VERY PROMPT, EFFICIENT AND REASONABLY PRICED. I HAVE USED OTHER OF YOUR TOP RATED VENDORS IN THIS FIELD BUT FIND THAT OVER ALL, I PREFER D & D AND I AM PLEASED TO ADD D & D TO YOUR LIST.
Description of Work: I HAVE USED THIS COMPANY FOUR TIMES FOR STOVE, DISHWASHER AND REFRIGERATOR REPAIR. THE LATEST TIME WAS TO REPAIR AN ICE MAKER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

    Contact information

    560 Cortland Dr, Lake Zurich, IL 60047

    www.danddappliance.com/index.html

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    D & D Appliance Repair is currently rated 4.8 overall out of 5.
    D & D Appliance Repair accepts the following forms of payment: MasterCard,Visa
    No, D & D Appliance Repair does not offer free project estimates.
    No, D & D Appliance Repair does not offer eco-friendly accreditations.
    No, D & D Appliance Repair does not offer a senior discount.
    Yes, D & D Appliance Repair offers emergency services.
    No, D & D Appliance Repair does not offer warranties.
    D & D Appliance Repair offers the following services: Appliance Repair - Large

    Contact information

    560 Cortland Dr, Lake Zurich, IL 60047

    www.danddappliance.com/index.html