PLUMBING & SEWER SERVICE. SEWER REPAIR OR REPLACEMENT. SUMP PUMP AND EJECTOR PUMP. SEWER PIPE TV SO YOU CAN SEE YOUR PROBLEM. FAUCET REPAIR AND REPLACEMENT. NEW PLUMBING INSTALL. BATHROOM & KITCHEN REMODELING. WATER LINE REPAIR AND INSTALLATION. HOME ADDITIONS PLUMBING. NEW CONSTRUCTION.
We were sent to AtoZ through Four Seasons because we called at 11pm one night when my basement began to flood. I am not going to bore you with the details of our plumbing issues, but I will outline how bad this service was: 1. The guy showed up drunk. Seriously, drunk. He stumbled around and then got himself stuck in my catch basin and had to scream for help, which I then had to pull him out by his legs. I can confirm he was drunk because he had to come back the next day and his demeanor and aroma was not the same. 2. He tried to gouge me. I thought he was asking too much, so I had a second firm come come up the next morning and found out he was asking for 3X the market rate. He tried to negotiate...he failed. 3. He broke his equipment at my house. I had to let this guy come back the next morning after he didn't fix the problem because he broke his drain snake cable in my sewer lines. 4. I paid him for the visit, but then had to pay another firm to come help me.
Description of Work: We had a basement flood and they were called to help. He tried to snake the lines, but broke his tools. He didn't have the tools to accurately assess the issues. He had tom come back the next morning and gave me a quote to fix the problem...he was 3X the market rate based on the 2nd opinions I got. I asked him to leave. BTW - he showed up drunk.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$700
JUDITH AND TOM D.
10/2008
5.0
wells
+ -1 more
He did a fine job. I felt that it did not need replacing but we decided to replace it anyway. He even suggested not replacing it.
Description of Work: The put in a sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
ESTHER M.
04/2007
1.0
plumbing
+ -1 more
I had to sign a contract to get things fixed. I felt like I was pressured into doing something quickly. I am an elderly person. He refused to give an itemized statement of expenses. I would not recommend. The gentleman that came out and did the work requested 2 checks. The first one I wrote was written to the company in the company's name. The second check I wrote was requested to be written in the individual's name. To me, this was extremely fishy. I feel I was scammed in the long run by this man. The total was 1650.00. When the company responded, they advised me that they have no record of doing any work for me.
Description of Work: Called in on an emergency basis to fix a leak, replaced plumbing under a couple sinks, new sink & faucet, lowered a couple shower heads, put in two grab bars in shower, replaced all three faucets.
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Service Categories
Plumbing,
Wells and Pumps,
Sewer Cleaning,
Kitchen and Bath Remodeling
FAQ
A TO Z PLUMBING & SEWER is currently rated 2.3 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
No, A TO Z PLUMBING & SEWER does not offer free project estimates.
No, A TO Z PLUMBING & SEWER does not offer eco-friendly accreditations.
No, A TO Z PLUMBING & SEWER does not offer a senior discount.
Yes, A TO Z PLUMBING & SEWER offers emergency services.
No, A TO Z PLUMBING & SEWER does not offer warranties.
A TO Z PLUMBING & SEWER offers the following services: PLUMBING & SEWER SERVICE. SEWER REPAIR OR REPLACEMENT. SUMP PUMP AND EJECTOR PUMP. SEWER PIPE TV SO YOU CAN SEE YOUR PROBLEM. FAUCET REPAIR AND REPLACEMENT. NEW PLUMBING INSTALL. BATHROOM & KITCHEN REMODELING. WATER LINE REPAIR AND INSTALLATION. HOME ADDITIONS PLUMBING. NEW CONSTRUCTION.