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Wiz Team Inc

Carpet Cleaning, Air Duct Cleaning, Upholstery Cleaning,

About us

Wiz Team, Inc. is locally owned and operated by George Smile, Certified Master Textile Cleaner, Master Water Restorer, Master Fire & Smoke Restorer & Mold Remediation Specialist. Serving the greater Chicagoland region and providing outstanding cleaning & restoration services. We are dedicated to providing exceptional service and the highest quality workmanship to all of our clients! Not a franchise. No subs. Cost is determined by the job. Emergency service call fee for water damage. Saturday by appointments. Award winning.

Business highlights

34 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning, Upholstery Cleaning, Fabric Protection, Oriental Area Rug Cleaning, Tile & Grout Cleaning, Hardwood Floor Cleaning, Air Duct Cleaning, Window Cleaning, Smoke Damage Restoration, Fire Damage Restoration, Water Damage Restoration, Mold Mitigation, and we Service Residential & Commercial.

Services we don't offer

Weekly & monthly housecleaning

Amenities

Free Estimates
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.841 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
5%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-41 of 41 reviews

Dawn K.
08/2016
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Dawn K.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Roseann G.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Roseann G.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Air duct cleaning |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$477

Jim M.
03/2015
3.0
air duct cleaning
  + -1 more
.
Description of Work: We did not use them.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Wiz Team Inc
Dear Angie's List Member, After reviewing and consulting all Wiz Team staff involved on your project we have a following clarification on events that occurred on March 2nd, 2015 (the date of your Water Damage Inspection). Our Master Technician came out to your property on March 2nd of 2015 when a vendor referred you to us - stating that you had experienced a frozen pipe bursting in your home and that you needed immediate assistance with water damage. Our receptionist made arrangements to have our Master Technician leave a job site as our schedule was fully booked for that date, however, to accommodate your situation we ensured to have someone out to your home within an hour window set on the above mentioned date. Our receptionist also made clear upon the initial point of communication, that all emergency service response calls did in fact have a $250.00 emergency fee associated due upon arrival. This emergency water damage inspection included: Moisture readings, Thermal Imaging, Humidity Readings, Photo documentation and estimation of work scope and associated cost to rectify the loss. Our Master Technician arrived on March 2nd of 2015 in the time window setup for the client between the hours of 11:00AM and 12:00PM, with a half hour prior to arrival telephone call. He arrived punctually as we do with every single appointment we set, regardless of conditions. Upon meeting the client our Master Technician was greeted at the doorstep with a comment, "If there is an inspection fee then we don't want you to do the inspection.". Our Master Technician felt empathetic toward the clients situation and decided to waive the fees associated in light of helping the client out with the loss regardless. The client agreed to have the inspection performed under those terms. Proceeding our Master Technician not only performed the routine water damage inspection: moisture reading, temperature reading, thermal imaging photography, and water source detection. But furthermore, provided the client with insights to other areas already beginning to be afflicted by the water intrusion unbeknownst to the client. Going further, our Master Technician invested his time in providing the client with expert professional advice on how to proceed from this point forward in efforts to aid the client in prevention of secondary and tertiary damages to the integral structure of his property. Upon completion of the inspection process the client informed our Master Technician that he would proceed by contacting his insurance company to discuss the matter. Our Master Technician wished the client all the best of luck and informed him that if he needed any assistance on the water damage to simply contact us. Both our Technician and the client parted on good terms. During this entire appointment and thereafter, at no point, was there any form of monies exchanged between client and company Wiz Team, Inc. or any entities thereof. Several hours after this water damage inspection was performed the client contacted the Wiz Team, Inc. office to inform us that he will not be proceeding in hiring Wiz Team, Inc to perform any of the work, and that instead he will be choosing to go with his insurance companies suggested preferred vendor. The events described above outline and concluded our business dealings with this particular client. If you would be as kind as; to correctly mark this review - we do not quite understand how you could have had a service performed but simultaneously choose not to use us. We feel that this review is a poor reflection of actual events and should not be weighed equally since you have chosen not to experience the outstanding service we provide. With best regards, Sasha Smile, Dir. of Marketing Wiz Team, Inc. www.wizclean.com 877.349.8326

Keith P.
10/2014
5.0
ceramic tile, air duct cleaning
  + 0 more
unknown
Description of Work: Cleaned and vacuumed all ductwork including cold air returns

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Wiz Team Inc
Dear [member name removed], We want to thank you for relying on Wiz Team, Inc. to get the job done right every time, and the acknowledgement thereof. From all of us at Wiz Team, Inc. we would like to convey how much we appreciate your review and we do hope to be of service to you for any needs which may arise in the future. Thank you, Sasha Smile, Dir. of Marketing Wiz Team, Inc. www.wizclean.com 877.349.8326

Henry L.
04/2011
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: George and David were extremly professional and very detailed - i can see why they are highly rated on Angie's List. I received an accurate estimate in advance. What pleased me most is that George showed me in detail the work that was going to be performed in advance of starting and great care and preperation was taking in making sure our floors and walls were well protected during the work. After the job was completed George and David left the home in perfect cindition. The duct cleanibg was detailed and exceptional. I highly recommend Wiz Team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa D.
06/2010
5.0
carpet cleaners
  + -1 more
George was on time, honest and got the job done quickly. He was very polite. The carpets look great! Almost brand new even with 3 dogs!
Description of Work: Spot removing & steam cleaning of our master bedroom, loft hallway & stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$273

Response from Wiz Team Inc
The Wiz Team staff would like to thank you for taking the time to post your comments on Angie's List. We believe that when your carpets are clean , even with 3 dogs, it makes you feel better as a whole. Professionalism plays a key part in our every day schedule. Please feel free to contact us in the future as we may be of further assistance.

Eileen P.
05/2010
5.0
It all went very well. George and his crew are very knowledgeable and hard working. When I first made the phone call for help in cleaning up the flooded basement, George and his crew were on their way before I got off the phone.
Description of Work: We had flooding in the basement. George and his team came in promtly and tore out carpet, pad, and ruined items to haul away. They placed many fans to dry the whole basement where water had begun to wick up the walls. They disinfected the floors (twice) An air purifier was also brought in. The process took 4 days and every day someone came to check the moisture levels.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Wiz Team Inc
The staff at Wiz Team thanks you for your review. Emergency situations are not taken lightly around our office. Water damage as you know can cause health issues quickly so we don't like to waste any time! We hope all is well and are always available for further assistance.

KEITH V.
04/2010
5.0
blind cleaning, carpet cleaners, window cleaning, floor cleaning
  + 2 more
George came to give us an estimate the next evening after we called. He gave us an overview of his business and his work ethic. We told him what we wanted done (windows, carpet, floor, kitchen cabinets and ceiling) and he gave us a price. We accepted and he said that he would call the next day to set up an appointment date. About 15 minutes after he left, his office called and we scheduled the date ( about 4 days later) right then. The day before they were to come, I called his office to see if they would also be able to clean my blinds (an item I overlooked). The girl said there should be no problem in adding that service on. George and his team arrived promptly that morning. He said they should be able to get to the blinds with no problem and gave me the additional cost. He then explained to me how they would do the work and immediately started. The team was very organized on how they carried out their duties. They were polite, considerate, clean and careful not to cause any accidents. I felt at ease as they worked through my house. Once they were finished, George asked me to check and make sure I was satisfied with the job. Everything looked GREAT. He even cleaned my little $10 hallway carpet that I was going to replace!!! George and his team were a joy to have working in my house. I must say, we had just finished a very unhappy union with a flooring company and I really wasn't very convinced that George and his team were actually going to carry out the job as well as he said and was quite amused when he told be that if I wasn't satisfied he would refund my money. Like that's ever happened! If George and his team use the same work ethic at every job he does that he used in my home I'm quite confident that George will never have to refund a dime to anyone!! It was a pleasure to have him in my home.
Description of Work: Cleaned carpet, windows (inside, outside and screens), blinds, kitchen cabinet faces, vaulted wood ceiling and washed and waxed hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Wiz Team Inc
The Wiz Team staff strives for excellence. We stand behind every word we say! Unbelievable to some, yes, but we truly want everyone to be completely satisfied with our work. Thank you for such a wonderful review and please fell free to contact us in the future if we can be of assistance.

JENNIFER J.
12/2009
5.0
carpet cleaners
  + -1 more
George (the owner) and his assistant, David, did an excellent job! They are very courteous and take great pride in their work and in satisfying their customer. This is the second time that I have used them to clean my carpets. They arrived right on time and before even entering the house they put on shoe covers and then laid down drop cloths to protect the hard floor services leading up to the areas to be cleaned. They also installed a baffle on the front door to help keep the cold air out and used corner protectors on the baseboards where the cleaning hoses might rub. George and I went over the areas to be cleaned and we discussed any concerns that I had. George then went over the price before starting. He gave me their current monthly special discount even though I hadn't mentioned it when I called for the appointment. When cleaning the master bedroom carpet they moved a dresser away from the wall so that could clean the carpet beneath it and they even dusted the baseboard! As they worked they used several high powered fans to help in the drying process and the carpets were practically dry when George and David left after 3 hours of work. They also left us with shoe covers and 2 bottles of spot ant stain removers The carpets look and smell great!
Description of Work: Cleaned the carpets in 2 bedrooms, an office, the upstairs hallway, 5 closets and 2 stairways (30 steps). They also cleaned a 9 x 12 area rug. Prior to cleaning they vacuumed all the areas and pretreated several pet stains. After cleaning they applied teflon stain guard protector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,110.9

Response from Wiz Team Inc
The Wiz Team staff loves to get straight "A's" on Angie's List. We believe that all those little things such as; shoe covers, corner protectors, and baffles help make that overall carpet cleaning look and smell great! We appreciate your business and are always available for further assistance when we can be of help.

BONNIE B.
11/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went very well overall - The carpet and funriture were badly in need of cleaning due to dogs being in the house for severl months.
Description of Work: George Smile was very professional, as was his staff. They were punctual and thorough and very accommodating. They did an excellent job on the carpet and the upholstery. They also washed several walls in various rooms. I would definitely reccomend them and use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Wiz Team Inc
Thank you so very much for your kind words. The Wiz Team staff works very hard at professionalism and we were glad to accomodate. Please contact us for any further assistance as we would be glad to help.

Eileen P.
06/2009
5.0
carpet cleaners, house cleaning, air duct cleaning
  + 1 more
A +++++++ Because of inefficient cleaning over the last few years, a remodeled bathroom (and all that dust), and because of the house being closed up over the winter months, our house was DIRTY. It is around 50 years old, and we do not think the heat runs had ever been cleaned. It took 4 or 5 people three full days to get everything clean again. The price was steep, but worth every penny. Even the doll house (with many accessories) was meticulously cleaned. The owner worked every day along with the workers and they were all very polite and friendly. They all worked hard and steady.
Description of Work: Cleaned air ducts and grills from two furnaces, washed windows, cleaned all wood work, cabinets, and wood furniture, vacuumed or steam cleaned all carpets, vacuumed drapes and upholstery, wiped down all ceilings and walls, cleaned light fixtures and fans, cleaned switch plates and outlet covers, polished all mirrors, washed and buffed wood floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Response from Wiz Team Inc
SHHHHH.....The secret to our success is right in our name, Wiz TEAM. Remember One source, One Solution! We were happy to help make everything sparkle. Please call us anytime in the future when we may be of further assistance.

ANITA C.
10/2007
5.0
carpet cleaners
  + -1 more
They are particularly good with pet odors and restoration work as well as carpet cleaning. I saw them give a demonstration one time and decided to use them. I was so impressed with their work that I have been using them ever since, and would highly recommend them to anyone!
Description of Work: I use them to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wiz Team Inc
Our staff at the Wiz Team loves to here that you actually got to see a demonstration of our services. Seeing is believing! Most pet odors can be contained if treated in a timely fashion. Please contact us in the future if we may be of further assistance.

LISA R.
05/2006
5.0
carpet cleaners, house cleaning
  + 0 more
We were thrilled with our experience with Wiz Team, Inc. George & his wife, Mia are amazing & their cleaning crew is the best I've ever experienced. Their price is high, but they didn't go over their quote & to be honest it was worth every cent. We will use them again & again & HIGHLY recommend them. If you are moving into a new home or any extensive cleaning--hire them!!! After some remodeling this summer we are having them do our duct work as well. The best cleaning service EVER!
Description of Work: We had our house cleaned & the carpets cleaned. It was worth EVERY penny!!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Wiz Team Inc
The Wiz Team staff was exstatic to here the kind words you posted. We sincerely hope your experience was truly one of a kind. We know you loved your clean carpets and cannot wait to here about all the clean air you will have after your air duct cleaning. Please feel free to contact us in the future for further assistance.

IRENE R.
11/2005
5.0
carpet cleaners, house cleaning, floor cleaning
  + 1 more
HIGHLY PROFESSIONAL, EXCELLENT SERVICE. DUE TO PET DAMAGE, I FULLY EXPECTED THAT WE WOULD HAVE TO REPLACE CARPETING, A RUG, AND REFINISH THE HARDWOOD FLOORS. I COULDN'T BELIEVE HOW GREAT THEY LOOKED - TRULY LIKE NEW - WHEN THE WORK WAS FINISHED. THE KITCHEN CEILING WAS BADLY STAINED ABOVE THE STOVE AND I WASN'T SURE THAT COULD BE CLEANED WELL. AGAIN, WHEN THEY FINISHED IT LOOKED LIKE IT HAD JUST BEEN PAINTED! THE COST FOR CLEANING WAS ALMOST DOUBLE THE ESTIMATE. TOTAL WAS $929.95. I UNDERSTOOD THE REASONS FOR THAT AND HAVE NO COMPLAINT. IN PART IT WAS BECAUSE I ADDED A BATHROOM AND ALSO THEY INDICATED THAT SOME OF THE CLEANING WAS MORE DIFFICULT THAN THEY ANTICIPATED. BUT IN THE FUTURE, I WOULD BE MORE CAREFUL IN FIGURING OUT JUST WHAT I WANT DONE AND IN MAKING SURE THAT THE FINAL CHARGE DOESN'T EXCEED THE ESTIMATE BY SO MUCH, IF AT ALL. THE PRICE FOR THE FLOORS WAS EXACTLY AS ESTIMATED AND THE RESULT REALLY WAS FAR BEYOND MY EXPECTATIONS. I WILL DEFINITELY HAVE THEM BACK.
Description of Work: THIS COMPANY DOES CARPET/FLOOR CLEANING AS WELL AS OTHER KINDS OF CLEANING. THEIR WORK INCLUDED CLEANING HARDWOOD FLOORS, AREA RUGS, STAIRWAY/HALL. THEY THOROUGHLY CLEANED A LARGE ATTIC ROOM THAT IS RARELY USED - TILE FLOORS, TILE STAIRS, WALLS, BATHROOM, WINDOW, EVERYTHING. THEY CLEANED KITCHEN CABINETS AND CEILING (VERY DIRTY FROM COOKING), FOUR BATHROOMS, CEILING LIGHT FIXTURES, HALLS, ALL WOODWORK IN HALLS. A VERY COMPREHENSIVE CLEANING. THE CHARGE FOR CLEANING CARPET/RUGS RANGED FROM $.50 A SQUARE FOOT FOR A HALL TO $4.00 A SQUARE FOOT FOR STAIRS. CLEANING THE HARDWOOD FLOOR WAS $.75 A SQUARE FOOT. THE CLEANING CHARGE WAS $45.00 PER HOUR PER PERSON. IT WAS A CREW OF 4 PEOPLE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,625.95

Response from Wiz Team Inc
Thank you for your kind words. The Wiz Team staff was happy to here that your floors looked brand new and your ceiling looked like it had been freshly painted. We appreciate your business and invite you to contact us any time in the future as we may be of further assistance.
    • 1
    • 2(current)

Contact information

100 S. Saunders Road Suite 150, Lake Forest, IL 60045

www.wizclean.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Drapery Cleaning

FAQ

Wiz Team Inc is currently rated 4.8 overall out of 5.
Wiz Team Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Wiz Team Inc offers free project estimates.
Yes, Wiz Team Inc offers eco-friendly accreditations.
No, Wiz Team Inc does not offer a senior discount.
Yes, Wiz Team Inc offers emergency services.
No, Wiz Team Inc does not offer warranties.
Wiz Team Inc offers the following services: Carpet Cleaning, Upholstery Cleaning, Fabric Protection, Oriental Area Rug Cleaning, Tile & Grout Cleaning, Hardwood Floor Cleaning, Air Duct Cleaning, Window Cleaning, Smoke Damage Restoration, Fire Damage Restoration, Water Damage Restoration, Mold Mitigation, and we Service Residential & Commercial.
Weekly & monthly housecleaning

Contact information

100 S. Saunders Road Suite 150, Lake Forest, IL 60045

www.wizclean.com