Started in 2007 by Zach Silver, Silver Technology Consultants is your one-stop place for great On-Site Computer Repair and IT Services (Web Design, Networking, Backup, Email, Hosting, etc.) in the Chicagoland area.
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
On-site Computer Repair, Technology Planning and Integration, Computer Networks and Wireless Internet, Custom-built Computers, Website Design and Maintenance, Mobile/Audio/Video Devices, Data Organization, Backup, and Recovery AND MORE!
Description of Work: Went to location at address listed during business hours, but it is now a UPS Store. Left 2 voicemails because I wasn't in position to send an email, but never received a call back.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Silver Technology Consultants
Hi (Member name removed), I did call you back and we spoke several days prior to you writing this review. My services are on-site and the address listed is just a mailing address, at the UPS store. My hours are by appointment and all of this is listed in my profile. I am still in business and provide excellent services to my clients, during appointments. Please check my website (www.silvertechchicago.com) for more information.
Sean S.
04/2014
5.0
computer repair
 + -1 more
When I contacted Silver Technology Consultants to set up an appointment, he sent me an email saying that Angie's List had made a mistake and he does not service my area.
Description of Work: I purchased a big deal for 2 hours of on-site computer labor.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$80
Sally M.
01/2014
4.0
computer repair
 + -1 more
The job went fine. They did their work. I decided to have them do additional work, so I paid a bit more. I didn't feel like I would get free advice, I would have to pay for it.
Description of Work: I purchased the Angie's Big Deal with Silver Technology Consultants for home computer repairs.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$300
JULIE C.
10/2013
4.0
computer repair
 + -1 more
It went well. He was very knowledgeable, but I do not think the two hours was enough.
Description of Work: I bought a deal for 2 Hours of On-Site Computer Labor.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$80
Vanessa T.
05/2013
5.0
computer repair
 + -1 more
purchased for my parents, they said he did a good job
Description of Work: Set up a wireless printer and new router
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Silver Technology Consultants
Thank you, (Member name removed) for your nice review. It was a very nice gift to have me setup and install a printer for your out-of-state parents.
Susan L.
04/2013
5.0
computer repair
 + -1 more
It could not have gone better.
Description of Work: Zach arrived on time. Zach listened to my list of issues and tackled those first. He resolved each issue. He answered my questions as he was working. (He also immediately responded to a followup question via email a day or two later). Zach is extremely knowledgeable and proficient in his area of expertise. He was patient listening to my non techie descriptions of issues. He cleaned up my computer and backed up my system. I will call him again regarding any future computer needs for my personal computer and for my business. I highly recommend Silver Technology Consultants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Silver Technology Consultants
Thank you, (member name removed)for your nice review. Hearing that "It could not have gone better" really did make my day; it truly is what I strive for with all my clients. It was a pleasure serving you and your computer needs.
Diane C.
03/2013
5.0
computer repair
 + -1 more
Excellent service! Zach is extremely knowledgeable, fast and very customer oriented. He explained everything to me in detail. Everything is up and running at top speed. I recommend him very highly! I will definitely call him for all my technology needs! Great job!
Description of Work: Zach took our computer, which was infected with a virus, and completely cleaned and reloaded everything. He recommended a new, faster router. He also helped me program our new tv.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Silver Technology Consultants
Thank you for your detailed and kind review of my Complete Computer Rebuild service and Router Consult and Replacement service. It was a pleasure helping you with your technology needs, Member.
Mary M.
02/2013
5.0
computer repair, computer sales
 + 0 more
Zach first came and examined our computer. Then he gave us choices on keeping the exisitng computer and printer or getting new ones. We agreed to get new ones without any pressure from Zach, and his recommendation for a new printer/copier/sacanner was a wonderful idea, since now all of our devices, two Apple and one Windows, can print easily and wirelessly. Zach was very considerate and picked up our existing computer on a Sunday night, just so we wouldn't be without a computer for tool long, and then installed the new computer and printer the next afternoon. He predicted accurately how much time it would take to install. Zach walked my husband through the new devices. Zach's service was prompt, fairly priced, and most importantly, very customer friendly. I would highly recommend his services to anyone looking for service or hardware.
Description of Work: Zach Silver came to our home to see why our computer was so slow. He recommended getting a new computer since most of the slow speed was due to a now obsolete processor, so we agreed and had him furnish and install a new computer and printer and using our current monitor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Silver Technology Consultants
Thank you for you review, member. It was a pleasure serving your computer needs. I am happy that my flat-rate "Complete Rebuild" service worked well for you and your family.
Diane T.
02/2013
3.0
computer repair
 + -1 more
We hired Silver Technology to do some work at a small office. The work he did was fine, but when we tried to contact him to come back and finish some work and do some additional work, he did not respond in a timely manner. We had to send several e-mails requesting he contact us and did not hear back from him for 3 or 4 days. I'm sure he would work out fine for someone who needed him for a one time fix, but not for a small office situation when you need work completed in a more timely manner.
Description of Work: OK service for personl and home users
Rating Category
Rating out of 5
$610
Response from Silver Technology Consultants
This review was from a small business in Westchester. I did some work their computers, but for whatever reason the business owner immediately had an attitude with me. I got a feeling he was resentful of my age and positive outlook on life. He sent me many emails as high importance and expected immediate response even though I am not "on-call" or available for emergency service 24 hours a day. All my responses were timely expect for a short delay over Thanksgiving weekend where I was with family and was not available. Because trust is extremely important in my line of work, when I do not feel like my client and I have a healthy relationship and there is no resolve available, I am forced to recommend that they find a new service provider. I recommended just that to this person and I feel this review is in retaliation.
Audrey B.
01/2013
1.0
computer repair
 + -1 more
On 01/07/2013 and 01/08/2013 I left messages trying to get an appointment for service on my computers. As of today, one week later, I have gotten no reply. Needless to say I found someone that came out today to do the job. Cannot review, just stating the facts.
Description of Work: N/A
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Silver Technology Consultants
Hi Member, I apologize if you didn't get a message back from me. I thought for sure that I called you back on the 8th, but after checking up on it I realize it didn't. An honest mistake; I am sorry for that. As you are outside of my service area, I was just going to call back and let you know that it would best you find someone local. Seeing as I have never done any work for you or even talked to you on the phone, I would appreciate you removing this review.
Nels N.
12/2012
4.0
computer repair
 + -1 more
Company provides excellent customer service up until the work is completed. They will not respond to any follow up questions directly related to the work preformed. In additon Silver Technology Consultants stated that the router that was purchased through them was uniformly priced however afterwards I found the same router from numerous companies for half the price that I was charged.
Description of Work: Complete system rebuild on laptop and installed new wireless router.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0
$425
Response from Silver Technology Consultants
I am sorry to see this review. :( It is my first poor review on Angie's List and I'm not sure why you decided to post this... these kinds of things can really hurt my business. First of all you were extremely pleased with my service and quick turn around during the day of the appointment. Second, I never received any questions from you after the work was performed and I would have quickly responded had I received one; keeping my clients happy is important to me. Lastly, yes, the router that you purchased through me was priced higher than in the stores. I do this because I build in a little bit of service time for sourcing and purchasing the router for you. Also, whenever a product is recommended and purchased on your behalf, I warranty it up to the manufacturer warranty at no additional charge. If you had a problem with the way that I charged you, I wish you had taken it up with me via email instead. I would have been happy to make the situation right. Please let me know if there is something I can do. I would greatly appreciate you revising your review if you think it is appropriate... like I said, these things can really hurt my business and this review is not inline with any of my other A rated reviews. In fact, I am a 2012 Super Service Award Winner right now. Please call or email with comments or questions. Thank you, Zach zach@silvertechchicago.com 708.955.6131
Susan H.
10/2012
5.0
computer repair
 + -1 more
They did a good job and we are very pleased with them.
Description of Work: They did diagnostic and set up our system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Silver Technology Consultants
Thank you, Member for your nice review. It was great being able to help you with your technology needs.
Eileen O.
10/2012
5.0
computer repair
 + -1 more
I am very pleased with Zach and the services he provided. I thought I was going to have to purchase a new computer. He was here on time and the computer was ready when he said it would be. And the fact that he came to my home and I didn't have to lug this to a mall was a big plus. I would recommend him to anyone. Thanks Zach
Description of Work: He was able to fix my MAC and install my wireless printer. He also took the time to explain everything he did and how things are supposed to work. I am not very computer savvy so that took a little time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Silver Technology Consultants
Thank you so much, Customer for your warm review. It was a pleasure serving your APPLE COMPUTER needs and I am looking forward to your future referrals... it's how I grow my business. Thank you!
Kathleen F.
10/2012
5.0
computer repair
 + -1 more
I have been extremely pleased with all the service we have received from Silver Technology Consultants. They have helped us with selecting and setting up a new computer. They also clean my old computer (thought I need to buy a new one). It is now running so fast that I do not need to purchase a new computer. I could not recommend them more highly.
Description of Work: They helped me with a computer consultation. They also helped me download pictures and put together a photo book. Lastly they helped me install an new printer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Silver Technology Consultants
Member, you are such a wonderful client and I always enjoy helping you with your technology endeavors. Thank you for your nice review.
michael R.
10/2012
5.0
computer repair
 + -1 more
They are very good. I really like Zack. He answered everything very quickly, is always available and is just great!
Description of Work: He came out to my house and assisted me with software installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from Silver Technology Consultants
Thanks for the nice review, Member.
Douglas F.
10/2012
5.0
computer repair
 + -1 more
I ordered this service for my daughter-in-law so that it would be convenient for her at home with 2 babies. Zach was very quick to respond by phone and made an appointment for that same week to come to house and go over details and take computer to be worked on. He suggested some things to do and not do, and was extremely knowledgeable and professional, yet very personable at the same time. He returned the computer a few days later than expected because he had a death in the family, but was quick to communicate the changes which were not a problem for us. I would absolutely call him again for any computer work--so convenient to come to the house and exceptional work!
Description of Work: Wipe of old computer and upgrade of operating system and memory
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Response from Silver Technology Consultants
Thank you, Memeber for your kind review. It was a pleasure helping you get that computer running well for your son and daughter-in-law. Thank you! - Zach
ROBERT K.
10/2012
5.0
computer repair
 + -1 more
I liked him. He did excellent work. He did a lot work beyond what we had originally called him about. If I have any computer problems, I wouldn't hesitate at all to use him again. He was really warm and friendly. He explained everything to you while he was doing it. He doesn't mind you looking over his shoulder so you can learn stuff.
Description of Work: He came out to work on an old computer. He wasn't able to save the old computer though. We got a new computer and he set it all up. We called him after purchasing an Angie's List Big Deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Silver Technology Consultants
Thank you Customer for your review of my services. It was a pleasure helping you with your original call and the various issues since that. Take care, Zach
Sara A.
09/2012
5.0
computer repair
 + -1 more
excellent - punctual, efficient, informative
Description of Work: computer software review/update
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Silver Technology Consultants
Thank you for the kind review, Member. It was a pleasure serving you.
Priya S.
06/2012
5.0
computer repair
 + -1 more
First of all, I'm not tech savy. So when my desktop wouldn't start, first I panicked and then I went to Angie's list. Great to find a service that comes to you and quickly (next day). When it was clear that the computer wasn't salvagable, they were able to order me a comparable one and transfer all my data from the old machine. It was over a weekend but essentially in 3 days time, I had a new desktop and it was like nothing had ever happened. I now have a go-to company for computer issues!
Description of Work: attempted to repair computer and when it was more cost effective to get a new one, set up new computer and transfered all data from old computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Silver Technology Consultants
Thank you for the nice review. It was great being able to help you get up and running quickly.
Nancy O.
04/2012
5.0
computer repair
 + -1 more
Everything was great! Zach accommodated us and allowed me to use our deal coupon past the exp. date; he responded promptly to emails and arrived on time. It all went very smoothly and easily. Many of our complicated issues had been already solved last year with another tech found on A.L., but we did have some remaining details to take care of. Since we were not certain what programs were needed or not, we had Zach go through our applications, downloads, programs, etc. to determine what could be dumped. We actually finished early and Zach told us to call him anytime if we had other questions. Our computer is in optimum shape now, which is really necessary for an older model.
Description of Work: --Observed connections and settings on Xbox and computer to make sure they were good --Answered questions about computer and small problems we had --Cleaned up redundant programs / applications / downloads that we didn't need; many were very old --Checked on email problems, corrected some settings --Checked for any needed updates --Recommended certain tasks to be taken care of at Apple store with techs --Cleaned up toolbar
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Silver Technology Consultants
Thank you, Guys. It was a pleasure serving your technology needs. Have a great week!
LINDA F.
01/2012
5.0
computer repair
 + -1 more
We bought an Angie's List Big Deal for two hours of Zach's time for half the normal rate. He was helpful and informative.
Description of Work: Zach helped us transfer info from our old computer to our new one, cleaned up junk we didn't need, installed some helpful programs, and gave us tips on keeping our computer running fast and securely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$80
Response from Silver Technology Consultants
Thank you. It was a pleasure working with you and getting your computers running better.
john C.
12/2011
5.0
computer repair
 + -1 more
Very pleased. Highly professional. Much better than I expected. Will use again for sure.
Description of Work: House call to fix computes, set up network, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Silver Technology Consultants
Thank you, Member. It was a pleasure helping you with your computer needs!
MARGARET F.
11/2011
5.0
computer repair
 + -1 more
I purchased the Angie's List Big Deal and it worked out great! Zack was very responsive and offered really helpful suggestions. We had purchased two hours of his service and he was interested in giving us our moneys worth. I was impressed with his knowledge and his customer service. He will be our first call in the future!
Description of Work: Set up our new laptop computer - transfered documents, loaded software and printers and cleaned up all of the preloaded "junk" that came on the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Silver Technology Consultants
Thank you. It was a pleasure serving you!
SALLY K.
08/2010
5.0
computer repair
 + -1 more
My computer had been extremely slow and I was also getting redirected to other websites other than the link I was clicking on. I was also having trouble opening some documents and emails as well. Zach came in and immediately diagnosed the problem. He took the computer for a rebuild - cleaned up the hard drive and reinstalled what I needed and it is so much faster. It took him one day. He also installed a new (and free) virus protection program. I had him install the new Microsoft Suite for an additional $150.00. Zach was professional and explained what was needed and why. I will without a doubt use Silver Tech services again.
Description of Work: Rebuild of my five year old Dell computer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Silver Technology Consultants
Thank you Member for the nice review. It is always a pleasure serving your computer needs. Go LTHS!!!
Kate B.
02/2009
5.0
computer repair
 + -1 more
Zach Silver @ Silver Tech. Consultants visited my home to evaluate my PC problem. The PC was infected with a virus and was not responding to anything I tried. He took my PC offsite and rebuilt it entirely. He delivered my PC back to me in 48 hours, and set it back up. Zach was able to restore the data on my hard drive and speed up my processor, so the PC was actually running faster than before. I would have spent hours on the phone with PC tech support, and wouldn't have gotten the same results. I was very pleased with his service and fast response.
Description of Work: Silver Technology Consultants rebuilt PC that was infected with a virus.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales
FAQ
Silver Technology Consultants is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 6:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 6:00 PM
Silver Technology Consultants accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Silver Technology Consultants does not offer warranties.
Silver Technology Consultants offers the following services: On-site Computer Repair, Technology Planning and Integration, Computer Networks and Wireless Internet, Custom-built Computers, Website Design and Maintenance, Mobile/Audio/Video Devices, Data Organization, Backup, and Recovery AND MORE!