Keenan Homes
About us
We are a family company located in La Grange that considers it a priveledge to work on the homes of our neighbors in the surrounding communities. We believe it is our responsibility, everyday in business, to treat our customers the way we would like to be treated. We specialize in residential exteriors and attractive energy-efficient upgrades for the building enclosure. In addition to providing a variety of options when it comes to replacement windows and siding materials, we take time to educate our customers about the benefits and feasibility of incorporating solar options when replacing a roof. We help you to understand that the materials you choose to install can positively impact your energy consumption and energy costs while updating the look and beauty of your home. If your home's exterior is unbecoming to you, then you should be coming to us!
Business highlights
Services we offer
Exterior and interior remodeling, cedar roofing & cement siding., flat, gutters, insulation, metal, roofing, skylights, window and door replacement
Amenities
Emergency Services
Yes
Free Estimates
Yes
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"I am Patrick Keenan. My wife and I own Keenan Homes. This is certainly an unfortunate review. We scheduled an appointment with [Member Name Removed] for 1pm on 2/15. I made a mistake and did not have the appointment confirmed on my calendar. It was not intentional, but I did not have the appointment on my electronic calendar. Like so many others, that is how I navigate my days. I discovered that we missed the scheduled appointment late and ran straight out to the home and arrived there at 2:30pm. I inspected the property and was able to have a phone conversation with [Member Name Removed] while I was there on site. I offered my advice and to help in any way I could. I think [Member Name Removed] was surprised because my opinion differed from the opinions he had received from others. It was at this time also that I learned that [Member Name Removed] does not own the home. He is planning to purchase the property, but was not the owner of the home at that time. I offered to help him by taking a look at the report that was provided to him by his home inspector. Much of the work needed related to the brick and tuck pointing. Tuck pointing is not a service that we at Keenan Homes offer directly. I did, however, inform [Member Name Removed] that we absolutely could help him with flashing the chimney and checking all roof-to-wall junctions and that I would be happy to refer him to somebody who could help him with tuck pointing. I'm trying to find the lesson here to help us improve our business. There is no question: we messed up - there was a scheduling error on my part that was a human error...a mistake. It was an inconvenience to [Member Name Removed] and for that, I apologized profusely. We attempted to make this up to [Member Name Removed] as best as we could. We offered to help in any possible way, although much of the work needed was not a service that we provide and, more importantly, he is not the owner of the property. Sometimes there's more to it than a haste grade of "F" in professionalism from someone you've never met. I guess the lesson for me is to triple check my calendar to avoid a potential unfortunate situations such as this."
Incredibly responsible and personable. The owner personally came out to my house and looked at the situation. We were in the middle of our move and we couldn't close on the house until we fixed this one problem. They did a great job.
a return call. I understand some roofing companies may be busy, but at least a return call to a potential customer would be common professional courtesy.
"Dear (removed member name), I want to apologize for your not receiving a return phone call when you tried to contact us for potential work. I honestly do not have record of your calls. I do know that, mostly due to customer referrals, we have grown to a point where we were still trying to operate with the same size staff as our workload was increasing to a point where it became difficult to keep up. We have since made the appropriate steps to be able to properly handle all of our incoming requests. The unfortunate reality is that I know we missed some opportunities along the way. The last thing we want to do is to offend someone who was kind enough to contact us in the first place. Please know that we regret that this happened and that we sincerely appreciate your feedback. If there are any services that you are still in need of receiving an estimate on, I would welcome the opportunity to come out and meet with you personally. Thank You, Patrick Keenan Cell: (708) 595-0980"
They brought sample colors to my house and gave their valued opinion on what would look best.
I received photo updates as the work progressed.
It only took one day. I went to work and when I came home it was done. If you didn't know what it looked like before you would never know that I had work done on the roof. They were that clean! Not one single nail or scrap shingle.
The solar powered attic fan was perfectly installed.
Great comany!
The crew arrived first thing in the morning. All of them very nice and professional. They started to tear off the roof, dumping everything in a dump trailer. They placed a tarp over the side of the facade where the material was being dumped from, so our windows would be protected As soon as they finish the tear off, a truck with the material arrived. They started to work on the ice and water barrier right away, as well as setting up the felt. By around 4:00 in the afternoon the roof was completely finished. Also, they had cleared all of the debris that was on the driveway, as well as some debris that had felt around on the side of the house and in the backyard. At the end of the day, I did not find ANY material from the roof on the premises. It was like they were never there!
We are very happy with the roof, as well as very happy with the choice of hiring Patrick and his crew. Highly recommended to everyone interested!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
804 Arlington Ave, La Grange, IL 60525
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