Eds Heating and Air Cond Plumbing Electrical Inc

I had Ed’s install a Water Heater and they were out here less than 2hrs. I checked there work and everything looked fine an hour later I went into the room to grab something and saw it was leaking. I immediately called Ed’s and told them it was leaking. They sent another technician out to fix the leak. I received the bill for the installation and they charged me $465 for labor when they were out here less than 2hrs. When I called they said the reason I will billed so much is the technicians that installed it said they told me it was leaking and I said don’t fix it. Why would I have a new tank installed and not stop a leak. I will NEVER have Ed’s do any work for me as this is not the first time something like this has happened. I don’t feel like it’s right that I have to pay for their incompetent technicians and shady way they overcharged me. Be especially careful when having them do any work. If I was you I’ll take a before and after picture that way it time stamped and shows their incompetence and you’ll see you will be overcharged.

They sent multiple people to fix our air conditioning. After several times of not fixing anything, but charging me for it, he finally sent his son who changed the blower motor, which works until it doesnt. When it doesn't I have to go knock on it to get it going. They said they will send someone but they still want more money for the blower motor they installed. I paid it all but $80 and told them someone needs to come finish what they started. They called me to tell me they canceled the ticket. I told them to send someone again. They said ok, then no one showed. They called me again asking for money, I told them not until someone comes. They responded with we're not sending anyone. I then told them I wasn't paying them again for nothing. Then the owner sent me a very disrespectful,rude, and unprofessional letter in the mail.

Won't work with again. They initially agreed to work with my insurance company and were given written instructions of what they needed to do. The first visit they completely ignored the instructions, misdiagnosed the issue, and chose to not listen to me and the symptom of the issue reoccurs within an hour. 15 Minutes after they left their "fix" again broke. Since they did not follow the directions they were given the insurance company denied the claim. $142 out of my pocket. On their second visit they showed up briefly then left calling back saying they decided not to work with my insurance company (after agreeing to). But they did me the favor for charging me another $200 for the privilege of not fixing anything. They also lied and said my phone was disconnected and couldn't get a hold of me but somehow left a message for me on my voicemail while I was out of town.

He is excellent. I've used them for years. He took the thing apart and got it running right away. He showed me neat trick. They're not all about give me the money, I'll come back next month if it happens again. He said if you take this front panel off and you take the butt end of the screwdriver and tap this little part, a lot of times it will reset it. Of course if it keeps happening, you will have to buy the part. But he showed me how to fix it myself as long as it holds up. They are wonderful. I use them for everything, heating, air conditioning, plumbing and anything they do. They also have emergency service. They show up when they say they will.

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Fixed the problem. My complaint is that the part they replaced only cost $ 85.00 online but they charged me $225.00 just for the part. The part was Honeywell 11and quot;Fan and Limit CTRL #L4064B. Ed's invoice # is 6123. I know that they make some money on parts but this is unacceptable.

showed up on time installed a hot water heater, no problem

ALAN WAS RUNNING LATE AND HAD THEM CALL ME TO LET ME KNOW, AND FIXED MY LEAK IN LESS THAN AN HOUR.