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Roto-Rooter Plumbing & Drain Services

Sewer Cleaning, Plumbing, Drain Cleaning,

About us

Additional DBAs - Roto-Rooter Group Inc, Roto-Rooter. Additional phone - (800) 768-6911.

Business highlights

90 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial plumbing & drain cleaning including sewers and drains, faucets, sinks, toilets, showers & tubs, waterlines, pipework, water heaters, grease trap, septic tanks & video camera line inspection.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
50%
1
0%


Rating CategoryRating out of 5
quality
2.5
value
2.5
professionalism
3.0
responsiveness
3.5
punctuality
3.5
Showing 1-2 of 2 reviews

James D.
07/2014
3.0
plumbing
  + -1 more
Roto Rooter does not rod. They jet which is more expensive. They come our for a "free" estimate. Then they tell you they need to jet your line and camera it. That "service" will only cost $360. They did fine with the service, but there are much more cheaper options. They also misdiagnosed the problem and wanted to charge over double (nearly triple) the cost of other companies to do the job. They also made a huge mess in our house by tracking sewer "fluid" throughout. They did not clean up. They hooked our garden hose up to their truck, after they jetted and used their water, without permission. I asked three times for progress updates while the work was being done, I could tell there was a problem. They only said "we are still working on it." Not a pleasant experience. They are a big franchise and I would recommend Dave at Hamende. He will do a much better job and cost half as much.
Description of Work: Jetting of a house sewer line.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$360

Crystal M.
07/2008
2.0
sewer cleaning
  + -1 more
The first time they cleaned the line everything seemed fine, then it clogged again in less than two months. I asked them if the cleaned the whole line the first time and they said it hadn't been necessary, even though roots were the cause of the clog. They came out again and charged me full price and also left the clog (roots and paper) laying in my driveway.
Description of Work: My sewer line was cleaned by them two times in less than two months.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$240

    Contact information

    960 N Washington Ave, Kankakee, IL 60901

    http:/www.rotorooter.com/bradley

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Sewer Cleaning,
    Plumbing,
    Drain Cleaning,
    Water Heaters,
    Septic Systems

    FAQ

    Roto-Rooter Plumbing & Drain Services is currently rated 2.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Roto-Rooter Plumbing & Drain Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Roto-Rooter Plumbing & Drain Services offers free project estimates.
    No, Roto-Rooter Plumbing & Drain Services does not offer eco-friendly accreditations.
    No, Roto-Rooter Plumbing & Drain Services does not offer a senior discount.
    Yes, Roto-Rooter Plumbing & Drain Services offers emergency services.
    No, Roto-Rooter Plumbing & Drain Services does not offer warranties.
    Roto-Rooter Plumbing & Drain Services offers the following services: Residential and commercial plumbing & drain cleaning including sewers and drains, faucets, sinks, toilets, showers & tubs, waterlines, pipework, water heaters, grease trap, septic tanks & video camera line inspection.
    Ask for details.

    Contact information

    960 N Washington Ave, Kankakee, IL 60901

    http:/www.rotorooter.com/bradley

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day