D.M. Industrial Janitorial Service Inc is your complete one-stop-shop for residential cleaning Services. Owned by Donna Mrozek and serving Chicago and its suburbs since 1993, D.M. Industrial Janitorial Service provides both residential and commercial cleaning services and is both Trained-Bonded and Insured. Our business comprises cleaning solutions that are unique in composition and plan for different living and working spaces. Our team is accessible online as well as offline and addresses your needs within cleaning programs designed for a daily, weekly, monthly or as-needed when you desire.
Business highlights
35 years of trusted experience
Services we offer
Complete house cleaning, post construction clean up including windows, kitchen & bathroom, cleaning microwaves & refrigerators, dusting living & work spaces, cleaning blinds, baseboard cleaning. Commercial cleaning, office work stations, conference halls & hallways.
Arrived promptly with phone calls beforehand to verify date and time; the owner had several helpers with her and they very quickly set up and started cleaning various rooms with any necessary instructions from me. They were very efficient and careful, very thorough. Cleaned kitchen, living room, bedrooms and bathrooms (we have a small house); they vacuumed, dusted, cleaned floors, sinks, tub, toilets, counters and cabinets. I asked how it would work if I wanted the oven cleaned during a future date and they said if I prepared beforehand by spraying the oven with cleaner about an hour or so before they arrived, they would clean it for an extra $25. That sounds reasonable to me, because I have never been able to really get the oven clean, no matter what I use or how long I spend on it. I know it takes a while to do and it adds time on to their regular cleaning routine. They will also do windows for an extra fee and can make arrangements for any other special requests. The owner answered all my questions, told me all her employees are licensed, insured and have all the coverages/benefits that business employees should get, which is great. I was happy with the results and I would use them again.
Description of Work: assessed the size of the cleaning job; cleaned and talked with me about how it would work for possible future dates
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Peggy C M.
05/2013
2.0
house cleaning
+ -1 more
It was not a good experience. On Angie’s List website, I saw an $80 coupon for four hours of cleaning and called her up about that offer. When I said that the house was empty, she said that the coupon was only for cleaning a condo. I said okay and asked them how much it would cost me to have some parts of my house cleaned. They quoted $175 which was a bit pricey but I still said okay. Two woman came around noon. I gave them instructions on what to clean first but they did not listen, one even left early when her job is still not done. I was not at all satisfied with the cleaning that did to the house and they even charged me more. The other lady did a fairly good job though.
Description of Work: DM Industrial Janitorial Service Inc. did not thoroughly clean my house.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$200
Nikki N.
04/2013
4.0
house cleaning
+ -1 more
It went well, they were very efficient.
Description of Work: They vacuumed the entire house. They dusted surfaces. They cleaned the bathroom, including tub and toilet. They wiped the surfaces in the kitchen and cleaned the microwave.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
SUSAN J P.
11/2012
5.0
blind cleaning, floor cleaning, house cleaning, window cleaning
+ 2 more
Before listing my dad's emptied house for sale, I hired DM Industrial Janitorial Service to do a very thorough cleaning -- washing windows, floors, cabinets, blinds, appliances, etc. They did a great deal of work, and I was very satisfied with the price. Donna's customer service is fantastic, and she was a super nice woman to work with.
Description of Work: Complete cleaning of emptied house, before listing for sale.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Jessica H.
10/2012
3.0
house cleaning
+ -1 more
The actual price of the job was more than the coupon discounted rate that we paid for. There was miscommunications, and the coordinator could have been more professional and have better customer service.
Description of Work: They arrived 50 minutes late for a 2hr morning scheduled job. The work they did do was good.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$180
James W.
10/2012
5.0
floor cleaning, house cleaning
+ 0 more
The service was excellent. The only negative I can say is that one of the blades on a ceiling fan I have got slightly chipped. Otherwise, these women did a fantastic job. I have several cleaning services in my home, but this one was by far the best. They cleaned areas that other services barely look at. I will continue to use this service in the future. Overall, definitely worthy of the high ratings they seem to constantly get.
Description of Work: They cleaned my 2 BR and den condo. Including floors, surrounding woodwork, shelves, etc. They were not shy about making sure the place was clean from floor to ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Lois Rocky L.
09/2012
5.0
floor cleaning, house cleaning
+ 0 more
I used D M Janitorial Service Inc, on Tuesday. They were prompt, professional and very pleasant to be around. They did an excellent job cleaning my home. they did more than I expected them to do. I am very pleased with their service. I would highly recommend them to anyone. I was also very comfortable leaving them at my home alone while I ran some errands. Thank You Angie's List
Description of Work: Cleaned Kitchen, Bathroom's, Front room, Dinning room and bedrooms. vacuumed rugs hand washed tile floors cleaned woodwork and wiped down all doors. They cleaned and wiped ceiling fans, light fixtures and cobb webs also they wiped and cleaned all family photos and pictures hanging on the wall besides dusting and cleaning nick knacks on the tables
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Betty W.
08/2012
3.0
house cleaning
+ -1 more
Overall it went pretty well. Upon Donna's arrival, I gave her a list of things that I wanted done and after a walk-through of my home, she quoted me a price of $95.00 per month. My complaints are as follows:1. Wanted to charge an extra $25.00 to clean out refrigerator (even though it was on the list that I gave her). 2. A few times they would not clean clean the oven.3. Did not clean the top of a cabinet located in basement a few times (small oversight, no big deal).4. Too many calls from Donna to either change the date of the cleaning or the time. 5. One of the cleaners broke a baseball trophy belonging to my son and did not mention it to me. They just left it on the floor.The two ladies that cleaned my house were very professional and went to work right away. If the things that I have listed above had been done properly, I would still use them. Even though the trophy was broken, they should have apologized. I know that accidents do happen. Items 1, 4 and 5 combined together made me come to the decision not to use them anymore. I could live with items 2 and 3.
Description of Work: Living roomDust/clean/polish all wood furniture; Clean all glass (television, tables, pictures, mirror, etc.); Vacuum; Clean cobwebs and window sills; Clean baseboards and closet door. Dining roomDust and clean all wood furniture; Clean all glass (table, pictures, etc.); Clean glass dining room table; Wipe down dining room chairs; Vacuum; Dust and clean ceiling fan; Clean cobwebs, blinds and window sills; Clean baseboards and door. Two (2) BedroomsDust and clean all wood furniture and ceiling fans; Clean all glass (television, mirrors, etc.); Vacuum; Clean cobwebs and window sills; Clean baseboards and doors. Bathroom Clean bath tub, toilet, sink and mirror; Scrub gout around bathtub and wall tile; Mop Floor; Clean metal stand; Clean cobwebs and window sill; Clean baseboards and door. Kitchen Dust and clean microwave stand; Clean out refrigerator (once every 3 months); Clean glass kitchen table and wipe down kitchen chairs; Mop floor and stairs leading down to basement; Clean two (2) microwaves (inside and out); Wipe down counter top and cabinets; Clean/wipe down garbage cans (inside and out); Dust and clean blinds and ceiling fans; Clean cobwebs and window sills; Clean baseboards and doors; Wipe down marble wall tile. BasementDust and clean all wood furniture; Clean all glass (television, tables, pictures, etc.); Vacuum; Clean cobwebs and window sills; Clean baseboards and doors; Clean/wipe down washer/dryer and tub.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$1,000
Juli A.
07/2012
5.0
floor cleaning, house cleaning, window cleaning
+ 1 more
I called to set up an appointment with Donna for an initial deep cleaning estimate and to see if they would be able to accommodate my schedule for subsequent cleanings every two weeks. Donna showed up on time with the woman who would actually be doing the work, which I thought was genius. They went through the entire house and called me a short time later with an estimate, the date they would be able to do the deep clean and what cleaning products I should get in preparation. I somehow got the date wrong, but Donna and her team were able to reschedule and were very forgiving of my mistake. The two ladies showed up for the deep clean on time and ready to work. The cleaned the house from top to bottom, mopping the floors on their hands and knees with old sheets and rags they asked me to have on hand. They cleaned the windows, the blinds, the floorboards, every crack and crevice. I didn’t have a chance to deep clean before I moved in, and the house certainly had not been deep cleaned since then, so having a clean house felt pretty good. The same ladies come every two weeks at the same time to clean and I couldn’t be happier with their services, their kindness or their attitudes. They manage to make everything clean again in a time frame that doesn’t even seem realistic. Where all the mounds of dog and cat hair goes, I don’t even want to know. They organized my cluttered counter to open up more space on my countertop without having to be asked, and I honestly, it’s not something I would have known to ask. I have 2 big dogs and 2 cats that, to my surprise, are free to roam the house while they are cleaning. I love the fact that they use old rags that I can sanitize myself every two weeks instead of some disposable product that’s going to end up in a landfill somewhere. The house always smells and looks awesome when they leave. I look forward to having them in my house.
Description of Work: Entire house was deep cleaned on the first visit, which I believe was around $250.00 for several hours of work, and they come back to clean every two weeks for $120.00.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Cynthia B.
06/2012
4.0
house cleaning
+ -1 more
The services went ok, a few times there was surface cleaning, for example the mirrors had streaks on them, or there was areas in the bathroom that I still seen dirt. I can surface clean, wanted to pay someone to "deep" clean. I work full time and it was very nice to come home to a clean house. I stopped the service to pay some extra bills off, might re-hire, being I'm so fussy it hard to find someone to clean the way I do...
Description of Work: Two ladies came to my home once a month to dust, vacuum carpets in my living room and rec room, vacuumed furniture, cleaned entire kitchen, including cabinets. Cleaned my one bathroom, dusted and vacuumed my three bedrooms.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Kerry E.
03/2012
5.0
house cleaning
+ -1 more
They are always on time and here when they are suppose to be. They are polite and orderly. I never have to clean up after them. Everything is put back in place like it should be. They are kind people to deal with and their prices are very fair. Their work is exceptional. My husband and I really do appreciate all they do.
Description of Work: They clean my home. If I need extra help they always come to help. Donna always finds time to help me with her crew.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Anna N.
01/2012
5.0
house cleaning
+ -1 more
Great, they were on time, polite, quick and cleaned everything as if it was their own.
Description of Work: General housecleaning and all wood surfaces cleaned with Murphy Oil (they suggested it).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Allan L.
01/2012
4.0
house cleaning
+ -1 more
The two person crew cleaned the five ceiling fans, all the floors, kitchen countertops and cabinets, the three bathrooms, and shelving in other rooms. They arrived about 30 minutes late, which made me late for a doctor's appointment. The crew basically did a good job, but their cleaning did not include removal of some dried paint drips on the floors, so I had to spend several hours the next day doing that work myself.
Description of Work: Cleaned vacant condo unit (4 bedrooms, 3 baths) after some kitchen remodeling, and repainting of the unit, before it was put on the market for sale.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$450
Jeffrey O.
12/2011
5.0
floor cleaning, house cleaning, window cleaning
+ 1 more
Her name is Donna. They come out every two weeks to our house. They come out whenever we call them. They are very good and very friendly. We've been using them for 11 years. We haven't had one problem till date. We pay them each time they come out. We put a lot of trust in them. We have had a good experience.
Description of Work: We use DM Janitorial Service Inc. for housecleaning. They clean our 3000 sq. ft. house from top to bottom. They do all of our floors every two weeks and also do window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
LYNN H.
10/2011
5.0
house cleaning, window cleaning
+ 0 more
Donna is professional and great to work with. House looked great. I'm having them come back for monthly cleanings.
Description of Work: Fall cleaning throughout the house. Cleaned all woodwork, windows, vaccumed, dusted, cleaned bathrooms. The entire house looked great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Richard L.
08/2011
5.0
house cleaning
+ -1 more
She did a great job, my tenant was quite satisfied with her and I would use her again in the future.
Description of Work: She cleaned the kitchen after a water pipe backed up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
David M.
06/2011
5.0
floor cleaning, house cleaning
+ 0 more
The work is comprehensive, and it includes dusting, vacuuming, cleaning bathrooms and that kind of thing. Overall, they do an excellent job. They are punctual, and their price is competitive with everybody else. I would rate them highly and would use them again in the future.
Description of Work: I use D.M. Industrial Janitorial Service for general housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Mike B.
10/2010
5.0
house cleaning
+ -1 more
Very hard workers, very professional, wonderful job. I would use them again and plan to soon.
Description of Work: Full house cleaning. Single Family
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
KAREN A.
08/2010
5.0
floor cleaning, house cleaning
+ 0 more
It was a great experience! I have never had cleaners vacuum under the furniture! I plan on keeping them!
Description of Work: 2 of the girls came to clean my 2 bedroom duplex. They were remarkable! They thoroughly cleaned every room from top to bottom. Each room was dusted, vacuumed, baseboards were dusted. My kitchen shined! They cleaned the cabinets, all the appliances, table, chairs, counters and floor.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Melissa R.
08/2010
5.0
house cleaning
+ -1 more
The team of ladies does a wonderful job cleaning my home from top to bottom, doing all the basics... I recommended them to my neighbor and she is very pleased with their service also. My mom, who is very exacting about cleaning, was visiting for a month and praised their work! They are trustworthy, thorough and very responsive. When a special event is occurring and I need an extra cleaning or a different day, they do all they can to make sure I have what I need. I highly recommend this company.
Description of Work: Clean my large home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Marcin S.
07/2010
5.0
house cleaning
+ -1 more
I called around to several different companies to do a move out cleaning for my old house. Several people I talked to just asked me what my square footage was and then blurted some astronomical price at me. D M Industrial actually took the time to listen to what my needs were and was able to meet my budget as well as my cleaning needs. When the ladies came to clean my home they were uniformed and friendly. The house looked brand new. They got the job done faster than what the estimate was for, so the cleaning cost less than what I was quoted. Thank you D M Industrial
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Henry C.
07/2010
5.0
floor cleaning, house cleaning
+ 0 more
It was incredible. Two hardworking and friendly people came and immediately went to work! They cleaned, scrubbed and polished my home until it sparkled! The entire first floor of my home is hardwood flooring and they vacuumed and washed every inch (washing the floors entirely on their hands and knees). They wiped down all of my white trim (there is a lot!) and cleaned all of the doors and light switches. I have 3 active kids and a dog and the girls worked so hard to make the home look as though it was brand new. They scrubbed all 6 bathrooms to a shine. We have used many cleaning services in the past and have never been this happy. I would be happy to recommend this company to everyone that I know!
Description of Work: General Housecleaning. Vacuum, dust, clean kitchen, bathrooms, wash all floors (by hand!), polish furniture, clean up (toys, papers, etc.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Tammy C.
06/2010
5.0
house cleaning
+ -1 more
They do a great job. I have never had a complaint ever. They are thorough and professional. The owner who is Donna still calls to make sure they do a good job. I am extremely happy wth this company and I would give them my highest recommendation.
Description of Work: I have had her staff clean my house every other week for the past 20 years. They have also cleaned my windows inside out as well as cleaned my walls periodically
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Jeffrey O.
06/2010
5.0
house cleaning
+ -1 more
Again, it went very well. D.M. does an excellent job for us. We first found them when we purchased our new home. Our builder has used them for years to clean newly constructed homes ... we've used them ever since we moved in. They are always dependable and do an excellent job for us. If we need a little something extra done, they are very accommodating. They've become part of our family!
Description of Work: D.M. Inudstrual Janitorial Service performed general housekeeping services for us. We have been using them every two week for the past 11 years. Donna always provides us with trained and experienced housecleaners. They do an excellent job. We also have them do our windows and screens for an additional fee a couple of times of year. They are thorough and dependable. You can trust them!!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Cassie K.
05/2010
5.0
house cleaning
+ -1 more
Great!! I would recommend this cleaning team to anyone, everyone is so nice and they do a wonderful job cleaning the house. They are always on time and always available to change the schedule if I need them to come another day.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Carpet Cleaning
FAQ
DM Industrial Janitorial Service Inc is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
DM Industrial Janitorial Service Inc accepts the following forms of payment: Check
Yes, DM Industrial Janitorial Service Inc offers free project estimates.
No, DM Industrial Janitorial Service Inc does not offer eco-friendly accreditations.
No, DM Industrial Janitorial Service Inc does not offer a senior discount.
No, DM Industrial Janitorial Service Inc does not offer emergency services.
Yes, DM Industrial Janitorial Service Inc offers warranties.
DM Industrial Janitorial Service Inc offers the following services: Complete house cleaning, post construction clean up including windows, kitchen & bathroom, cleaning microwaves & refrigerators, dusting living & work spaces, cleaning blinds, baseboard cleaning. Commercial cleaning, office work stations, conference halls & hallways.