J&A Carpet Service is a family owned and operated business with extensive background in complicated commercial carpet installation projects as well as residential carpet installation. We are a full service carpet installation company and we take pride in every project. Your satisfaction is guaranteed when you work with J&A Carpet Service.
They were great. Arrived on time, did the work and went above and beyond when asked. It's good to have someone reliable to work with. I own a small hotel and call them in periodically to re-carpet a room. Quick service & quality is important to me and they've never let me down.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,400
Brian H.
03/2016
5.0
After submitting my request to home advisor I had a price on my repair within 30 minutes. 24 hours later the repair is completed and looks fantastic!! I would highly recommend them!! Good guys
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Aimee D.
03/2016
5.0
Good service, very affordable. The only complaint I have is that they left carpet remnants in my back porch instead of taking it with them to discard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$725
Richard B.
03/2016
4.0
The quality of work was great the only thing was he charged me more money than he quoted over the phone when he came to my house it was a custom job when he seen my theater room where the carpet was installed..
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Patsy H.
02/2016
5.0
Very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
Heidi F.
02/2016
5.0
Professional, efficient, clean...would recommend
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kara B.
02/2016
5.0
The crew was polite, speedy, proficient and affordable. We hired them based on their high reviews and we not disappointed. WE would recommend them to anyone needing flooring installation service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,400
Greg A.
02/2016
5.0
Great experience!! Fast, good communication, great price, great product. Would highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$4,750
markita s.
02/2016
1.0
I would first like to say that Adrian and his crew(3men) were on time to do carpet patch work in our upstairs bedroom and re-stretching our living room carpet. It took them about 40 minutes to finish those 2 things and cost $150.00- thought it could of been less like $80-$100 but whatever they did the job and it is nice work. That is where it stops as everything else is down hill.... I get home from work and go upstairs remind you all our other rooms doors are locked and bathroom door is closed shut. I walk into bathroom(door cracked open) and the toilet seat is up and the sink is filthy with dirt splatter all over and even on the wall! How rude and disgusting! First Adrian and his crew should have asked my husband if they could use the bathroom out of respect and he would of been directed to use basement bathroom(obviously door is closed for a reason),second if you do go ahead and use someone else bathroom(without asking) do not leave it like that as that is not how you found it that just plain nasty. Lastly I had called Adrian right away to inform him and he was not apologetic at all saying "Oh its not my fault, it must have been one of my guys, well I'm sorry ". First off please as a business man take some accountability for your own actions and it is your fault that is your team,your men, your crew your company name on the line. Customer service is a biggie for me and Adrian being nonchalant really says something about his character and how his company conduct business. I was really looking forward to give him a great review after the hubby told me they came and did good work but that is before he seen the bathroom damage they caused as he stepped away and returned and at that time they already had left. At the end of the day did they do the work yes is it acceptable yes would I recommend them NO based on customer service no one should have to put up with people that are arrogant and does not take accountability for their/their members carelessness!!!!! So for that they get 1 star overall.
Rating Category
Rating out of 5
quality
4.0
value
2.0
responsiveness
0.5
Laura G.
02/2016
5.0
They were the first ones to call me after I requested services. They were on time, fast, efficient and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Irene R.
02/2016
5.0
Adrian and his partner were very professional and helpful - I was pleased with the job and the cost was very competitive. I had the carpet stretched and was very pleased with the job they did. Would definitely recommend their services to family and friends!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$400
Russ D.
02/2016
5.0
The guys were very efficient and pleasant to work with. I have already recommended them to a friend and would gladly use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$140
Jessica S.
01/2016
5.0
J&A did an awesome job on carpet for my basement, and at a great price! I will recommend this company to anyone looking for quality work at affordable prices.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
BRian C.
01/2016
5.0
Great Service! Very quick to come out and did a great job on carpet.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lisa B.
01/2016
5.0
Adrian had excellent communication prior to completing the job. He & his assistant were on time, quick, efficient, & professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cindy R.
12/2015
5.0
They did an excellent job and the pricing was excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$600
Carlo C.
12/2015
5.0
Great experience. Efficient install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bonnie R.
12/2015
5.0
J&A arrived on time and did an excellent job repairing a seam in our 25 yr old carpet. I am not sure what others charge for this service, but there charge seemed very reasonable to me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$13,000
J H.
12/2015
5.0
Came when expected, did a great job, cordial, friendly & efficient. Will hire them again.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Sarah C.
11/2015
5.0
Professional, courteous, skilled and reliable. Did everything to ensure the job was done to the highest standard. I would have no hesitation in hiring them again and recommending them to friends. Thank you J&A.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Anna H.
11/2015
5.0
The men arrived on time, were courteous, quick and efficient. They did an excellent job and I would hire them again for any other flooring needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dan S.
11/2015
5.0
They understood what needed to be done and they did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$160
Shreeta S.
11/2015
4.5
Michael and his associate did a great job. They were on time and completed job with 100% satisfaction.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$150
Mark G.
11/2015
5.0
I was extremely impressed with J & A Carpet Services. They arrived on-time and ready to work. They were very professional and did a great job. I would definitely hire them again.