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"Scheduled maintenance listing the issue at hand. Charged 160, unable to solve problem listed, technician was not told about relief valve in scheduling details. Charging to come back with part and service $800 for what was initially spoken for $160. Deceptive business practices."

"Josh & his team are fabulous. They are professional, have great attitudes, punctual, and their prices are very competitive. I would highly recommend this company to anyone."

"Very prompt, good communication, very professional"

"Service was prompt, professional and well done."

"TR Miller Heating, Cooling & Plumbing I think an obvious first step for the company is to be more upfront with pricing. By offering an upfront cost of $79 to assess a plumbing issue seems reasonable. To then have a minimal price that starts at $494 for something as simple as a 45 minute repair seems very unfair. It is similar to a bait and switch--reasonable to ridiculous. I was very specific in my needs--which was to connect two 1" water pipes 4 3/8" apart. I even forwarded a pic before anyone from TR Miller came out to the residence. The explanation from the manager was inadequate and false. Manager stated pricing was based on 50% going to the technician, 40% for overhead, and 10% profit. While I have already gone through the manager's exaggerated pay rate for the technician repair at roughly $250 per hour, Glassdoor site shows a technician hourly salary ranging from $20-$33 per hour. Even at an hourly rate of $50 per hour, a 40 hour per week technician would be at an annual salary of $100k per year-- which is probably closer to reality for pricing. With inflated non-factual pricing to start for labor and then factoring your overhead and profit off of an inflated labor rate, you literally are overinflating pricing by a large margin. Very unfair for a homeowner enticed to use your service which supposedly starts at $79. Will continue to be dissatisfied with my experience with TR Miller. You are a predatory company taking advantage of people. Based on my math, you would have still had great and more fair margins for a 45 minute job charging $250 for the job."

"It was excellent. They did a great job. It was cool and nice. The price was good. I was totally happy with the work. They cleaned up their mess."

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"The technician was very professional and respectful of my home by removing and/or covering his shoes as needed. He kept me informed about his progress and issues he found as he continued his work. The furnace is very old, so he conducted research, determined the problem, got the needed parts and completed the job for a reasonable cost. I would definitely use his services again. 5 stars!"

"My simple advice is to ask for all costs upfront in writing. This was a two day job, but it should have been a one day job, I will get into that later. The repair was fine but the communication and billing was unacceptable. I was told by the technician in the field that the $179 Service charge would be credited to the final bill, which is what I am used to with other service comanies like plumbers. Because of that I agreed to the work. I was then surprised to see the service charge on my final bill as well as a $50 extra deposit fee. I called the office and they said that they never credit the service charge, perhaps it was a miscommunication error, and that they would correct the extra deposit fee. But there was no accountability or responsibility for their uniformed field tech who essentially lied to me. I feel it was dishonest and a bad business practice to not offer any kind of discount for their mistake. They also showed up the first day and then went to the warehouse to get the part but came back with the wrong part. They then had to reschedule for the following week because it was 3pm on Friday and the warehouse was now closed and they couldn't get the part until later. They offered to do the work over the weekend but that would incur overtime charges. I told them I would not pay overtime charges for a mistake they made getting the wrong part. Overall I am very dissatisfied with the company and would not recommend them."

"Overall, the team at United Heating & Air Conditioning did an amazing job. Francisco was able to help provide great customer service and was able to answer all of our questions. We will definitely be returning and beginning to reference our friends and family. Thank you!"