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AQUA PRO CLEANING SOLUTIONS

4.5(
8
)

Deck Maintenance, Pressure Washing, Exterior Painting,

... +5 more

About us

3 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. FREE ESTIMATES. NO TRAVEL CHARGES. ASK ABOUT ANGIE'S LIST DISCOUNT.

Business highlights

27 years of trusted experience

Services we offer

RESIDENTIAL AND COMMERCIAL EXTERIOR RESTORATION INCLUDING, WOOD RESTORATION (DECK AND FENCE CLEANING), HOUSE WASHING, BUILDING RESTORATION, PRESSURE WASHING, CONCRETE CLEANING AND SEALING, GUTTER CLEANING, GRAFFITI REMOVAL, BRICK CLEANING

Services we don't offer

WINDOW CLEANING, CARPET CLEANING, BLACKTOP SEALING.

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.58 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%
Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Write a review
Showing 1-8 of 8 reviews
Terra T.
09/2014
5.0
deck cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Ariel D.
06/2014
5.0
deck cleaning, house painters
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ariel D.
06/2014
5.0
deck cleaning
  + -1 more
AWESOME!
Description of Work: Power clean Rainbow Playground Set & Patio
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ariel D.
05/2013
5.0
playground equipment, deck cleaning, pressure washing, house painters
  + 2 more
Went perfect with no surprises and very timely.
Description of Work: Tom & his son did an excellent and professional job. They clean our playground set and re-stained/sealed it... it looks brand new again, thanks! In addition, they power washed our concrete patio and it did wonders. These guys are the real deal... highly, highly recommend! Thanks again Tom.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$410
Response from AQUA PRO CLEANING SOLUTIONS
Thank you for your business this year! Wishing you well with the remainder of your home improvements. Enjoy your summer!
Gina W.
04/2013
1.0
deck cleaning, pressure washing
  + 0 more
:(
Description of Work: Deck cleaning and staining
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$800
Response from AQUA PRO CLEANING SOLUTIONS
[member name removed] contracted me to power wash and re-stain their deck in June of 2009 (not 2010 as noted) for $975 (not $800). The work was to be completed while they were away on vacation. I received a CC payment of half up front and was authorized by them to bill the remaining portion once I completed the work, which I did. [member name removed] and [member name removed] called me upon their return and brought to my attention a few concerns they had with the finished job. Specifically that there were areas of the deck that were "spotty". Other areas had some drips and streaks and a few places that were missed. I came out the very same day they called to address these concerns. I walked the deck out with them and pointed out that the areas that had drips, runs and spots were in fact residue from the previous job that would not come off during the power washing. I explained to them we follow a 90-10 rule and 100% stain removal is very rarely, if ever achieved. I also pointed out the fact that it was clear that those particular areas were not even the same color stain that we were using. They picked out a semi-transparent and some of what they were scrutinizing was in fact natural variations in the wood grain itself along with the previous contractor's stain. My wife was witness to this. After some deliberation [member name removed] conceded that this was the case. As to their other concern, that of areas being missed, I admit that there were some spots that needed touching up. We stained the deck on a 100+ degree day and the stain we were using at that time did not penetrate in all the areas. These areas were not noticeable on the day we completed the work but once dry had become visible. I agreed with [member name removed] that the areas that looked light were indeed something we were responsible for. There are two very important factors I would like to point out in respect to this project. 1) I offered to fix the areas of the deck that were light in color by lightly sanding and reapplying stain where appropriate or give them a portion of their money back that we both agreed would be reasonable.I specifically offered to refund them $100. [member name removed] stated that he wanted to discuss it with his wife first. They eventually did get back to me....a month and a half later. By the time they did contact me it was A) too late to fix the problem as the stain was already settled and would not blend well and B) This is when THEY deemed that half the amount of the total project is what was owed them. The missed areas would have been roughly an hour worth of work and approximately a half quart of stain. Certainly not $487.50 worth of work. 1) This is when [member name removed] initiated a chargeback on their credit card. The funds were added back to their card and an investigation ensued. Both parties had to submit documents detailing their versions. The result of that investigation concluded that [member name removed] and [member name removed] were in fact liable for the remainder of the balance and my account was credited the $487.50. In respect to stain on the driveway, this is completely fabricated. That was never brought up in their original complaint. Their current review on Angie's list is the first I've heard about stain on the driveway. Nowhere in their original complaint to me or the Credit Card's issuing bank makes any reference to stain on the driveway. Furthermore, [member name removed] had two other deck restoration companies come out to their residence to provide quotes. These quotes were submitted to the Credit Card's issuer as proof of "how much it would cost" to fix their deck. I actually contacted one of the owners on this and they stated that the quote submitted was to do a complete restore from A to B. They had no idea that their quote was going to be used deceitfully. They actually wrote a letter to clarify and explain that their quote was taken out of context and further stated that they had never actually spoken to the wolf family. This deceitful practice on behalf of the [member name removed] family is in part what caused the charges to be reversed in my favor. In summary 1) Most of the areas in question were not a result of our work 2) We did the work 100% as stated in the contract. 3) I took responsibility for those areas that were a result of our work and made an attempt to correct them from the very first day I found out. I maintain that the [member name removed] were out to get something for nothing by trying to blame a previous contractor's work on me, refusing to work with me by allowing me to correct the portions of their deck that I did take responsibility for, purposely waited until a point in time that I no longer could of easily fixed said issues and then fabricated and submitted untrue and erroneous information to their Credit Card company in an attempt to reduce their cost of this project.
Michael P.
08/2010
5.0
deck cleaning, pressure washing, house painters
  + 1 more
A previous contractor left our condo association with an unfinished job. Many areas were left unpainted, mostly in hard to reach areas. Aqapro took on a difficult task of finishing the areas left undone by the previous crew and blending it in to the newly applied stain. An excellent job. Aquapro went beyond expectations.
Description of Work: Power wash and stain rear deck for six flat condo
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Betty M.
05/2010
5.0
deck cleaning
  + -1 more
I emailed at 2am on a whim to get an estimate to see if I could find someone to stain my new replacement deck at a reasonable price. Tom emailed me back within 24 hours and it was a weekend. He wanted to see my deck because it wasn't a straight forward issue and he said he'd come out the next business day-Monday and would give me an estimate. He did come out and we talked about what I needed and he told me what he could do, all the new IL laws about VOC compliance and when he could be back to do the work. Based on the price and how fast it could be done, I hired him. The day before the scheduled service he called to confirm and let me know an approximate time he'd be at my house. He got there a little late but he did call to say he was running late and he and another worker showed up and cleaned my deck for part 1 of the service. Afterwards I paid half of the total cost as a deposit. 2 days later, as scheduled, he showed up with 2 additional painters/stainers and the three of them stained my deck and repainted my rails and slats. They did finish on time and I paid the balance that day. The people were all pleasant and Tom specifically wanted to be sure I was happy with my color choices before the staining event so he took a piece of wood I had left over and showed me one color he had in his truck which based on that I was able to choose another color on the sample chart close to it that was the best choice for us. In all I think they worked harder than I expected for the money I paid. I was also happy Tom was on the job so I could ask questions as it went along. In all I'm very happy.
Description of Work: Aqua Pro had to clean my deck, strip the paint off the rails and slats and then stain the new deck floor and repaint the rails and slats. My deck floor was powerwashed with mild chemicals (I believe) and the paint on the rails was removed by power washing as well, perhaps with some mild chemicals as well. I don't remember for sure.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
MARIA A.
10/2007
5.0
fencing, deck cleaning, pressure washing
  + 1 more
They did a great job. They power washed the fence, then came back a few days later to apply the stain. It looks great, nice and even. Tom was really good about returning phone calls and giving me information.
Description of Work: They came out and power washed and stained my cedar fence.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600

    Contact information

    PO BOX 2566, Joliet, IL 60434

    www.aquaprocs.com

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Deck Maintenance,
    Pressure Washing,
    Exterior Painting,
    Playgrounds,
    Fencing,
    Epoxy Flooring,
    Gutter Cleaning,
    Concrete Driveways

    FAQ

    AQUA PRO CLEANING SOLUTIONS is currently rated 4.5 overall out of 5.

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    AQUA PRO CLEANING SOLUTIONS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, AQUA PRO CLEANING SOLUTIONS offers free project estimates.
    Yes, AQUA PRO CLEANING SOLUTIONS offers eco-friendly accreditations.
    No, AQUA PRO CLEANING SOLUTIONS does not offer a senior discount.
    No, AQUA PRO CLEANING SOLUTIONS does not offer emergency services.
    No, AQUA PRO CLEANING SOLUTIONS does not offer warranties.
    AQUA PRO CLEANING SOLUTIONS offers the following services: RESIDENTIAL AND COMMERCIAL EXTERIOR RESTORATION INCLUDING, WOOD RESTORATION (DECK AND FENCE CLEANING), HOUSE WASHING, BUILDING RESTORATION, PRESSURE WASHING, CONCRETE CLEANING AND SEALING, GUTTER CLEANING, GRAFFITI REMOVAL, BRICK CLEANING
    WINDOW CLEANING, CARPET CLEANING, BLACKTOP SEALING.

    Contact information

    PO BOX 2566, Joliet, IL 60434

    www.aquaprocs.com

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM