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Andy's Computer Solutions

Computer Repair

About us

No diagnostic fees on repair services. Will not give estimates over the phone. System must be inspected first as each computer is used differently. Free in-person estimates. If you do not like the price, go somewhere else. All first time customers will receive a promotional item for referring another new customer. FREE item may include, but not limited to: FREE USB drive, FREE system cleanup, 50% off memory upgrade, 20% of next service, etc. Just mention after making referral!

Business highlights

17 years of trusted experience

Services we offer

"Computer Repair, Consulting, Networking, Data Recovery, Custom Built PCs, Windows and Linux help/training"

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
PayPal

Reviews

4.96 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
17%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-6 of 6 reviews

John S.
03/2016
3.0
computer repair
  + -1 more
unknown
Description of Work: Andy was to overloaded to come out and help with my problem. Andy did give me some ideas on what to do. Too bad he doesn't have time for new customers, his reviews sounded like he was just what I needed. Andy really should remove his name if he is not available to work.

Rating CategoryRating out of 5
quality
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

GAIL M.
10/2015
5.0
computer repair
  + -1 more
Arranged to come to my home 2 days after contacting him. Agreed on approximate time of around 4PM. ; called to let me know he was r running a little late which I appreciated and arrived around 4{ 20.
Description of Work: Set up wireless printer and fax, Also tweaked my newly installed computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomasine G.
01/2015
5.0
computer repair
  + -1 more
My PC was intermittently locking up and sometimes not even rebooting. At first, Andy suspected a bad power supply, which he replaced and I subsequently paid for, but within a few days, my PC started to lock up again. He then picked the PC up again and performed diagnostics for several weeks. He found various capacitors which appeared to be overheated. He then rebuilt my PC and even put in an extra hard drive, all of which was at no additional cost to me, given that I had already paid for the power supply. The PC has been running fine ever since.
Description of Work: Rebuilt my PC.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

cynthia W.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Fixed two laptops and a desk top. I can't say enough good things about Andy. He did everything we needed and more. I trusted him to take our computers and fix them at his location. He cleaned up and maximized the performance of all three at the exact price he quoted. Will use him for all future computer repairs or problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cyndi P.
07/2013
5.0
computer repair
  + -1 more
Andy was awesome. When he came back on 7/1/13 he helped me recover some photos I had deleted from my camera scan disc by mistake. I wanted to also have my laptop hooked up to my desktop printer but since the photo recovery would take awhile he came back for a second time on 7/3/13 to do it for me. He really knows what he is doing, is very friendly and professional and great about answering any questions you might have. I would recommend him to everyone and will most definitely call him with any other issues I might have in the future.
Description of Work: I contacted Andy by telephone on 6/28/13 because my desktop PC kept shutting off. He stopped by that day and took the PC home with him for a free diagnostic. He contacted me the next day to let me know the problem was that the heat-sink retention clip had come loose and thermal compound was missing from half of the processor and cooked onto heat-sink. He quoted $50.00 to clean/reassemble the processor & heat-sink and $10.00 for the thermal grease (he went all the way to Naperville for the grease). I accepted so he removed the old material and cleaned the surfaces before applying fresh thermal grease to processor and heat-sink assembly reinstalled. He called me to see if he could keep the PC for a couple of days so he could run a complimentary virus scan and updates as a stress test on the processor to make sure there weren't any temperature increases that would cause the system to shut down. With negative results he returned the PC on 7/1/13, hooked it up and made sure it was running correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

RJ V.
10/2012
5.0
computer repair
  + -1 more
Andy came to the house and reviewed all the requests needed for three separate computers. He was able to provide a quote immediately for the work/installation/repairs and was able to complete all contracted work orders with total satisfaction. Extremely pleased with Andy and his professionalism. Highly recommend.
Description of Work: Andy upgraded/updated my 8 year old tower eMachine computer to make it run MUCH faster (like a new computer for a fraction of the cost), and installed a security program. He repaired my son's Toshiba laptop screen by replacing it and installed a new updated laptop battery to my Toshiba laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

    Contact information

    unknown, Joliet, IL 60586

    www.andyscomputersolutions.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Andy's Computer Solutions is currently rated 4.9 overall out of 5.
    Andy's Computer Solutions accepts the following forms of payment: Check,PayPal
    Yes, Andy's Computer Solutions offers free project estimates.
    No, Andy's Computer Solutions does not offer eco-friendly accreditations.
    Yes, Andy's Computer Solutions offers a 10% senior discount.
    No, Andy's Computer Solutions does not offer emergency services.
    No, Andy's Computer Solutions does not offer warranties.
    Andy's Computer Solutions offers the following services: "Computer Repair, Consulting, Networking, Data Recovery, Custom Built PCs, Windows and Linux help/training"

    Contact information

    unknown, Joliet, IL 60586

    www.andyscomputersolutions.com