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JIC Professional Roofing

Roofing, Siding

About us

Jacksonville Insulation and Construction or JIC Professional Roofing is a family based company, dedicated to providing quality roofing systems and unmatched customer service. The business was established in 1975, by Larry Mariage – a renowned roofing craftsman and his wife Jeanne. The company has grown to include their two sons Aaron and Josh. Together, they recruit the best employees, staff, technicians, and estimators the industry has to offer. As a rule, they provide these team members with the tools, knowledge, and training that have lead to the companies long history of success. JIC’s greatest assets are their highly trained employees, their unwavering integrity, their dedication to quality, their devotion to fair business practices, and most importantly their industry tested knowledge. JIC provides their customers with innovative solutions and unmatched dedication. They specialize, and are certified in the application, repair, and maintenance of most all roofing systems. They continually receive the highest industry awards and recognition. They maintain several dedicated crews that service large industry, commercial buildings, churches and residential housing. JIC is commercially licensed, (IL license number is 104-000-646) fully insured, bonded, and carries Workers Compensation and General Liability insurance. As well, the company is a long standing member of the Better Business Bureau, and the Chamber of Commerce. BBB A+ Rated Roofing Specialist, with over 38 year in business and thousands of happy customers. Several crews dedicated to meeting the specific needs of commercial, industrial and residential clients. Additional contact name - Aaron Moriage. Additional email - jic@mchsi.com. Additional DBA - JIC. Additional contact name - Larry Mariage.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Installation and repair of roofing, roof flashings, detail work & inspection.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.929 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 29 reviews

Karen N.
09/2015
5.0
roofing
  + -1 more
First they came and measured and asked questions and viewed the damage. Then they sent an estimate which was actually lower than we expected. Since this was a repair of someone else's work I did not think they would be too interested in doing this job. Their normal work includes commercial as well as residential and they were accustomed to doing large jobs. In comparison this was pretty small potatoes. They were as professional as if they were bidding on an entire roof. The crew that arrived were kind, professional and cleaned up their work space. I was very well pleased and would ask them back again if I needed them. I would also recommend them - residential or commercial. They are fully bonded, licensed & insured. We were very well pleased!
Description of Work: Roof repair. We had another provider (who would not return or even admit they had made a mistake) put on a new roof and they did a fine job except in one valley where they improperly used old flashing with new shingles resulting in a leak which damaged our kitchen ceiling. JIC came in and repaired this problem and saw several other issues they fixed that were not yet leaking but had the potential to leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Linda T.
06/2015
5.0
roofing
  + -1 more
They were very professional and did a great job.
Description of Work: They replaced a good section of our roof. It was a very problematic roof and they chose another material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian D.
05/2015
4.0
roofing
  + -1 more
Contracted firm to do this work late last summer. They were not able to get to the roof then but they did come out and performed a much needed repair. When they knew they would not get to me until 2015, the firm let me know. I was concerned what would happen over the winter if there were problems and the rep let me know that they would address any problems free of charge. There were no problems over the winter and they contacted me early to let me know I would be the first customer of the spring. A full crew came on site to perform the work. They were very professional and explained how the process would work. In addition they texted me pictures of the progress. The finished the job early and cleaned up very well. I have no complaints and would recommend the company.
Description of Work: Removed shingles on roof of my residence and then replaced. Included new paper and special Owens Corning material in high risk areas.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$13,000

Alan J.
04/2015
5.0
roofing
  + -1 more
This family business has been in operation for quite a long time and I wanted an experienced team to do the work. From the outset I knew that this was a very professional company as Josh got on the roof to measure and to see what was needed. Only two other companies I contacted for a bid did this. Most others just walked around the house from the ground and came up with a price. He not only explained in layman's terms what was needed but provided educational materials along the way. He worked with me over several months to help find the correct product for the budget I wanted. It was not the lowest bid nor the highest but I believe the fairest. At the beginning of the process he told me that since it was fairly late in the season of 2014, if the weather did not cooperate, it might be Spring of 2015 before he could do the project. That is exactly what occurred. The team that did the project was very professional and courteous according to neighbors as I was not home during the project. The foreman took pictures of the roof and texted them to me as I had asked so I could see what they were doing from my phone and did not to have a neighbor friend climb onto the roof to inspect. By in large communication was excellent. I received honest timely answers to any questions I asked and generally received direct communication from the company if there was something I should know. I rate the company tops in their field and would have no hesitation to recommend them
Description of Work: JIC roofed our home which was above average size with plenty of steeped pitches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Linda C.
12/2014
5.0
roofing
  + -1 more
We had some communications issues to resolve but JIC went the extra mile to ensure that I was happy with the results and I am.
Description of Work: Made repairs to vents on my roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$405

Response from JIC Professional Roofing
I want to sincerely apologize for the mistakes made during our dealings with you. Any time we let a customer down, we also let ourselves down. Communication is truly key to a good working relationship with any customer, and it sounds as though our technician failed to stay in touch with you during the period between our initial contact and our completing the project. I checked into the specifics of your project as the details concerned me and I wanted to correct any issues that may have taken place. I spoke with the technician - he stated that he had informed you during his initial contact that we were in the middle of a big project, and that we also had high priority leaks that could not be temporarily repaired that were scheduled ahead of your project and that it would be a while before we could be there to do the work. As well, he stated that he temporarily repaired the leak with sealants so that you would not experience leaks until we could be there to perform the actual project. With all of that said, it still is unacceptable that our technician or someone from the office didn't stay in touch with you to let you know we had not forgotten about you or your project. I'm certain, had someone reached out, you would have been satisfied in knowing we were coming and that we cared about you and were concerned about the time delay. I hope you can understand that we do truly care, and that we had not forgotten about you - more specifically, because we care about the quality of work you receive, seeing that we simply didn't have the manpower available to give you the quality care and skill that your project required during that particular time, we waited until we had the technician available with the skill required to do the job to our standards. In regards to the price - it is important to keep in mind that with a bid project, the estimator takes in to consideration all the necessary materials and the worst case scenario for the time it may take to do the project. For your project, as it was contracted to remove two improperly installed shingle style boots around two pipes on a modified bitumen flat roof, install targets and hand formed modified finger flashings around both pipes - $700 does not seem exorbitant as an estimate price. The materials for the project estimate around $135 plus $25.50 for gas. The time for the project - worst case scenario would estimate to be 4 hours for 2 men to gather necessary materials, make the repairs, plus travel time over and back. Please know that we certainly do not charge $700 an hour. For time and material based projects, as a company standard we charge $66 per man, per hour, plus all necessary material for the project. However there are instances when a project is bid for a specific industry standard amount, a contract is signed between both parties, and the work is performed at the contracted and agreed to price - in this case price is not dependent on how long a project takes. Your project was the later situation, as you asked for a proposal and estimate, and then agreed to the price and asked us to do the work. As we are never satisfied until a customer is happy, we would like to offer to do the project at our time and material price rather than the agreed to and contracted price. With that said, we do ask that you take into consideration in this instance it required 30 min to gather the necessary materials, 45 min to drive to the project, 1 hour and 45 min to perform the work, and 45 min to return to the shop. We use a GPS based tracking system to keep track of our workers time as they clock in and out of a project, and I have checked to make sure this was the time required for the project. As the technician was very experienced in this type of work, the project went well and took less time that he had originally estimated. With time and material, the time and material bill will total $405.00. As of today, 12/24/14 we have not received payment, nor have we received any call of concern or notice until your respectful and much appreciated post on Angie's List today. It’s our hope that you will see this correspondence and the newly figured bill as a sincere apology for our lack of communication - it’s not often but once in a while, even a great company or great employee drops the ball. Thank you sincerely for letting us know where and how we can improve, as well as helping us to grow and better ourselves as a company. Please let us know if there is anything further we can do to help take care of the situation. Be well, and have a Happy Holiday and a wonderful New Year.

Patricia F.
11/2014
5.0
roofing
  + -1 more
Josh, Ryan and the entire crew did an excellent job. The work was completed quickly and efficiently. We now have a beautiful new roof with a great warranty and no worries about leaking. Also, with the new vents, our attic is properly ventilated for the first time! Thank you Josh and crew for an awesome experience!
Description of Work: Complete tear off and reshingle. Installed small cricket next to chimney. Installed ridge vent and Smart Vent intake vents on 3 sides of house. Installed gutter guard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Barbara G.
10/2014
5.0
roofing, siding
  + 0 more
JIC's bid estimate was the most comprehensive and understandable one we secured. We were looking for a high quality roofer because of the significant number of problems we had with the original roof since it had been installed when we built the home 15 years ago. Shingles had come off the house too many times to remember and other problems arising from improper ventilation and flashing were also evident. Josh was the only roofing contractor of the five bids we sought who actually got up on our roof and examined the roof before submitting his bid. It was a complicated roofing system with very steep pitches. Josh's crew was prompt reliable and knowledgeable and went the extra mile in flashing dormers by removing considerable amounts of siding and then reinstalling them. The dormer flashing was not included in the original contract and JIC did not charge for this extra work. Each night they cleaned the yard and property and combed the drive with their magnetic brooms to ensure that we would not run over a roofing nail. This is a family run business with Josh's father providing advice and counsel to his son. On their last day on the job they also discovered a window not properly flashed that was creating a moisture problem with our stucco. I can't say enough about their interest in helping us maintain our home. Josh's team even changed out a fireplace cap that we needed replaced. His team is made up of hard working young men that were very courteous and cared about their work product. I highly recommend JIC and would without questIon recommend them to anyone considering roofing, siding or other similar home improvement work.
Description of Work: Removed original roofing system and replaced with new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

James B.
08/2014
5.0
roofing
  + -1 more
As a consumer we all want to get the best value for our money. I believe I have received that from Josh and his team. In October of 2013 we decided it was time to start thinking about replacing our roof. We called three well known roofing contractors in our area and had them come to our home for a bid. When I called JIC they immediately set up a time that was convenient for me to come and take a look at our job. When Josh arrived he was very professional and polite and climbed upon the roof to take measurements. When Josh got done he began to explain all the materials needed and gave all the specifics right down to the type of nail they would be using. Josh then explained about his company, things like how long they had been in business, their attention to detail, as well as the type of people he had working for him. Josh explained the different choices in color. Josh said he would put the bid together and get back with us. Within a couple of days Josh provided us the bid in a contractual document that included every material he would be using as well as a detailed explanation of the warranty, and the cost of doing the job. After receiving the bids from the other two contractors it did not take us long to decide who we wanted to do our job. We did not chose JIC because they were the cheapest, because they weren't. But it was clear to us these guys knew what they were doing. Once we informed Josh we had selected JIC to do our job he sent an employee to our house with some color samples. Josh also gave us some addresses of some roofs they had done in the area with the color we were thinking about so we could see what a complete roof looked like, By this time it was late October and Josh suggested since our roof was not leaking he would suggest we waited to spring to start our job because in the fall there is so much dust and dirt in the air from the harvest season that sometimes causes problems with shingles sealing. We told Josh that would be fine. When spring came I asked Josh if we could wait until late summer because we have a lot of flowers around our house and we did not want to damage them. Josh said not a problem. Little did I know that when JIC comes to do a roof job the only way you know they have been there is by the look of the new roof on the house. The crew was absolutely excellent. They covered all the landscaping with tarps, cleaned up their mess at the end of every day, and were the most polite gentlemen we have ever had at our home to do work. The best part about the job is I will never have any worries about my roof again. Should I have a need for repair from storm damage or anything else that may cause my roof to fail JIC has a 24 hour service line that I can call at any time. I am truly satisfied with JIC, Josh, and the crew who has put a roof on our home that is absolutely stunning.
Description of Work: Removed shingles and rubber membrane from flat roof. Installed architectural shingles, new rubber membrane with turn bar, and installed new metal gutter guards on all gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Patricia F.
06/2014
5.0
roofing
  + -1 more
We
Description of Work: We contacted Josh @ JIC for an estimate on our roof. He sent a very detailed estimate within a couple of days after coming out to determine what we needed. Offered suggestions on shingle color as well as other products that we might be interested in. He is very professional and prompt to return emails. We will be signing a contract with JIC within the month for a new roof. Will post again after work has been completed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JIC Professional Roofing
Thank you so much for the review, it has been a real pleasure working with you. I absolutely love working with an informed customer who knows what they are looking for, and also love a customer who asks questions about the items they are unsure about. You and your husband are the perfect blend of both qualities! You clearly did your research on our company and the products we use, and then when you had questions about certain items on the bid you asked and were interested to learn and understand. I find communication like this is crucial for customers and companies. I believe and open line of communication leads to the customer getting the best product they can get and a roof system that is designed specifically for the individual home and the needs of the customer. I look forward to introducing all of my guys to you and your husband. I'm certain you will find they are a great group of people and really nice to have around. As well, I really look forward to installing a beautiful roof that will protect you and your home for many years to come. Sincerest thanks for choosing us for your project!

Kevin H.
01/2014
5.0
roofing
  + -1 more
Jic roofing did a fantastic job i would recommend them to anyone else.
Description of Work: Tore off and replaced my roof on my house and garage. Installed 6 roof vents .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,900

Jodi P.
12/2013
5.0
roofing
  + -1 more
They ended up having to put plywood on the entire north-side of my roof, as it had not had this done before, and the wood was in bad shape near the roof and plumbing. They worked during the hottest part of the summer, so I expected they would be at my house by 7am or so to get started each day, but often didn't arrive until well after 8 or 8:30, then they left by noon or 1:00 each day. So, the job took longer than I would have liked, but I feel like they did an excellent job, and I didn't want anyone having heat stroke on my roof in the over 100 degrees days we had then. They explained everything to me, called if something came up, and were very nice and professional. They also gave me an extended warranty on the roofing, beyond what was offered by the roofing manufacturer. | |Then, I also had new siding and gutters put on my house, and I really love the new look of my home. They again, explained everything to me very well, so I knew exactly what was happening each day and why. They trimmed everything very nicely, and I couldn't be more pleased with the work performed by JIC.
Description of Work: JIC gave me a new roof on my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$17,000

Nicole O.
10/2013
5.0
roofing
  + -1 more
Terrific process from start to finish! We can't recommend Josh and JIC highly enough! We met Josh at the Springfield PCCC home show in March. We left our contact information and Josh promptly called us early the next week to schedule and estimate. He arrived on time to do the estimate, emailed us the estimate within a few days, and called to followup. During both our initial meeting and followup he spent considerable time discussing metal roof versus shingles (we're tired of shingles blowing off the roof) as well as various shingle manufacturers, warranties and colors. He made a couple of estimate rewrites at our request. He also came out a second time and worked with us to choose not only a fabulous shingle color, but also siding, gutter and window colors so we will have a beautiful home and not an ugly box! His bid was very reasonable (much lower than one bid, and within $100 of our third bid). Josh kept in touch with us throughout the rainy spring to work out scheduling, also coordinating with a building contractor who is doing some remodeling work for us. When the first workday came the roofing crew arrived promptly and got to work. Josh came as well to introduce us to the roofing foreman and to make sure everything got started well. During the roofing process Josh kept in touch with us by phone about every other day to be sure we were satisfied with how things were progressing. He and his dad (who started the company) both came out every few days during the job to visually inspect the work. The roofing crew was just terrific! Very quiet, very polite and respectful, and we generally had no idea anyone was here except for the regular roofwork noise. No loud radios, no inappropriate language, no hollering back and forth. Just very well-mannered and quiet guys. They asked me where I wanted tarps put to not kill grass, checked to make sure they weren't covering any flowers, etc. They cleaned up debris and tools every night and left the worksite neat and tidy. We could not have asked for a better crew! JIC's finished work is beautiful. Our home and barn roofs look fantastic! When the work was complete, Josh came out one last time and got up on both roofs to check the work when finished. He went over the warranty information one last time and made sure we knew to contact him anytime with any concerns. We've had no concerns in the three months since they finished work. The roofs are gorgeous! I highly recommend JIC to anyone I know looking for a roofing contractor, and look forward to them returning later this fall to install our new siding and gutters.
Description of Work: JIC replaced the roof on both our home and our barn. The house/garage roof was simple enough but did include working around two fireplace chimneys. The barn roof was much steeper and has two dormers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,500

LAURIE O.
09/2013
5.0
roofing
  + -1 more
Provided great service. Cleaned up everything after job completed. Gave detailed explanation of what they were doing and guaranteed the work.
Description of Work: reroofed house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

CJ F.
07/2013
5.0
roofing
  + -1 more
Excellent communication with customer. Work performed in very timely manner. Went above and beyond to keep me informed of all progress.
Description of Work: Placed rubber white roof on my Laundromat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Will M.
07/2013
5.0
roofing
  + -1 more
JIC lives up to the "professional" in their name. We had worked with Josh previously on some smaller repairs and were very impressed, so when the time came to completely replace the roof on our 1850s historic home we knew who to call. Josh was very patient and helpful as we talked through several choices of materials and decided how to preserve the historical integrity of the house while still making a wise long-term investment. He quoted several options and talked us through the pros and cons each way, and even found us a better warranty than we expected. Once we decided on an approach, we paid a deposit for the materials and were added to the waiting list. It took a while (3-4 months) because an exceptionally rainy spring kept delaying the jobs ahead of us. Once the crew arrived, we experienced no trouble, and they were very quick about their work and considerate of parking / etc. Josh was onsite almost every day to make sure everything was done right. A separate crew came to do the flat roof portion, and Josh wasn't happy with the aesthetics of the end result, so he voluntarily offered to take part of it down and rebuild it in a less obtrusive way, and we really like the change. I also mentioned offhand that I thought another part could be improved and Josh made sure it was taken care of. Overall we were very pleased and would gladly recommend JIC. We had confidence that Josh and his team would use good materials, hire good people, and make sure we were completely satisfied with the end result -- and they surpassed even our high expectations.
Description of Work: Replaced asphalt shingles, constructed a new roof over the top of an old built-in gutter system, installed new exterior-hung gutters, replaced two smaller flat roof areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Dave J.
06/2013
5.0
roofing
  + -1 more
After comparing several bids, JIC was the most competitive. I would rate this company with straight "A" across the board in terms of punctuality, quality of work and cleanup at completion. Other than a new roof, when they left you couldn't tell they were even here. During the day I was in and out several times and each time I asked a question the crew was more than happy to answer. When faced with a home improvement project of this level of cost, you always want to feel as though you at least get your money's worth. In this case without hesitation I feel as though I got more than what I paid for and would hire them again no doubt.
Description of Work: Complete roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Steven R.
06/2013
1.0
roofing
  + -1 more
Contacted them for an estimate on May 8. Did not hear from them again until May 20. By then, the job had already been given to another business.
Description of Work: Called for an estimate for roof replacement on home. They said that they generally wait until they have several bids to do in an area before going out. He did ask if our roof was leaking. (It wasn't.)

Rating CategoryRating out of 5
responsiveness
1.0


Response from JIC Professional Roofing
We are really sorry to hear we let you down in this instance. When we let a potential customer down, we let ourselves down as well. We try to be open and honest with all of our callers by letting them know upfront, how long it will be before someone measures the project. However, I apologize as it does not sound as if the person you spoke with made himself clear about the wait period. We try to keep our company structure small and very involved; servicing customers who don’t mind waiting for us to come, with the assurance they will receive utmost attention by the owners when it comes to the actual replacement of the roof. That being said, we make it a priority to service our existing clients, and clients with roof leaks or other exceptional needs first. Keeping our structure small, allows us to service every actual contracted project to the very best of our ability. In order to insure this is the case, we as owners oversee every project, truly offering our clients the best in quality and craftsmanship. With that, we have a small estimation staff; my brother, me, and a gentleman that has been with the company for 24 years. Because we keep our quality of work high and we stay involved, we get an amazing amount of referrals and calls for estimates. Unfortunately with only three estimators, we are not able to perform all estimations in a timely manner. There are many companies with big sales and estimation staff, several crews to do the work, and these companies typically try to sell as many jobs as possible. These types of companies typically measure the job the same day a customer calls. We have a different business mindset, we try to sell only as much work as we can personally do, oversee, and ensure perfection upon completion. Every company has areas where they need to improve. We sincerely appreciate that you took the time to let us know about an area in which you feel we should improve. We apologize for the delay in our estimate, and we truly hope you receive excellent service from whoever does the project for which you inquired.

Molly D.
06/2013
5.0
roofing
  + -1 more
I had contracted a roofer to replace the roof at my office. By December he still had not come. I called JIC. Josh came in the next couple of days. He checked the roof for any trouble spots that might leak through the winter and sealed them. He was very friendly and professional, answering all my questions. He gave me an approximate time in the spring when he expected to do the job. In the spring he called me, as promised, and brought shingle samples to my office. He asked about the best time to do job. Since I run an office I preferred Friday and Saturday since business is slow those days. Josh was very accommodating. When Friday came so did the rains. It rained the next several weekends. Each time Josh called telling me the weather predictions. He explained that they prefer to start tearing off a roof only when the probability of rain is less than 30%. I appreciated his caution. We finally got a sunshiny day. The front half was torn off and replaced. It was several weeks before weather permitted to complete the back half. I was ready to leave on vacation and wanted to work out payment arrangements, hoping they would complete the job while I was gone. Josh assured me that it would be fine if I sent him a check after I returned. I returned two weeks later to an office with a beautiful roof! The clean-up was immaculate. I only wish all the service people I deal with were as pleasant and prompt and professional as Josh. It was a pleasure doing business with JIC. I would recommend them without reservation.
Description of Work: Replace my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,600

Response from JIC Professional Roofing
(deleted member name), Thank you so much for the great review. It was an absolute pleasure working for you, customers like yourself are truly appreciated! I'm glad you love your new roof as much as I do; I think its beautiful!

Dennis P.
05/2013
5.0
roofing
  + -1 more
Our house had had a new roof put on a few years before we purchased it. A few years after we bought the house, we noticed water spots on the second floor bedroom ceiling. We phoned JIC, and they discovered that the previous roofer had not put proper flashing around the chimney. They corrected the problem and we have been dry ever since.. This was all accomplished within a week of our calling them. When it comes time to replace our entire roof, we will be hiring JIC.
Description of Work: The roof was inspected to determine where it was leaking into our second floor bedroom. JIC determined that proper flashing had not been placed around the chimney. They installed the flashing properly and replaced the shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Levin S.
04/2013
5.0
roofing
  + -1 more
I had read numerous articles with tips on hiring a roofing company, so I was definitely prepared for the biding process. I wanted license numbers, insurance information, reviews (ie Angie's List), etc. I had to ask for information from all of the companies that bid the job - except one, JIC. There was no guess work. Josh explained everything in great detail and I didn't even have to ask! He sent PDF's with information about roofing education and training of his employees, insurance, license information, etc. Other companies gave me a one page quote, and that was it. Josh gave me pages and pages of information about the products and JIC's long history in the business, covering both commercial and residential roofing. He was light years ahead of everyone else. Just to give you an example of the difference between JIC and others. I actually received one bid from a guy that claimed to have a license, but when I checked here... https://www.idfpr.com/licenselookup/licenselookup.asp, it never showed up. I had another bid from a guy that wanted to install the roof in the middle of February. I was ready to sign the deal, it was the cheapest price, but decided to call JIC and get one last quote. Josh came out and when I told him I wanted the roof now, he said that asphalt shingles need to be installed in warm weather because the heat of the sun makes the asphalt tab melt/stick (or something like that). So I googled it and discovered that Josh was right. The difference is that Josh truly does care. He wants to do a good job. Some of these other guys don't care. They'll lie about licenses and slap an asphalt roof on in the middle of winter just to make a buck. I'm not saying all roofing companies in the area are like this. I'm just saying I had a few come out that probably didn't have insurance, one that didn't have a license, and one that didn't plan to follow best practice. From February until April, Josh contacted me on a regular basis - an email, a phone call, etc. He constantly checked the weather, and a few times it warmed up enough that he thought he might be able to get his crew out. It finally warmed up in April, and his crew arrived on Monday morning. They stripped the entire roof and laid the paper in one day. I walked outside that night and couldn't find a single nail or shingle anywhere in the yard. The cleanup was unbelievable. The next day, they installed the shingles and the roof was done. Two days, finished. Another thing that really impressed me was the roofing crew. These were good guys - they joked around with me whenever I came out to check on the progress and I could hear them laughing and singing at times - just a really good vibe from a group of guys doing extremely hard work, something unexpected. Roofers often get a bad reputation, so this was just another bonus. If you do your homework, you will choose JIC. If you don't want to do your homework, take my advice, and just call JIC. It's really that simple.
Description of Work: JIC stripped the roof completely and installed a new roof. The pitch of our house is extremely steep, so they used harnesses, barricades, and boards to walk on. It was no easy task.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

James V.
01/2013
5.0
roofing
  + -1 more
We have a "round house" with a technically difficult roof structure for roofers and I had dreaded the day that replacement would be needed over the years. When that day finally arrived, I checked with friends, and JIC was the overwhelming recommended company. They (especially Josh) were more than satisfactory, giving an accurate estimate, doing the work promptly, and expertly. They were able to add a beautiful standing seam copper inverted cone at the peak of this unique roof. Just a great job!
Description of Work: Best Possible Roofing Experience
Rating CategoryRating out of 5
Yes, I recommend this pro
$9,500

Peter C.
12/2012
5.0
roofing
  + -1 more
In the past, I've used a few different roofers to smaller jobs at our old home. Some were good, some were bad. One constant was always JIC. They were always professional, courteous, and thorough. A few months ago, we decided that the roof of our newer home was nearing the end of it's life. I contacted several local roofers, including JIC, for quotes. It was no surprise when the bid from Josh at JIC was the most complete and detailed of any of them. The warranty that JIC offered was also superior to what other roofers could provide (if anything!). Josh was also, by far, the easiest to contact. Josh readily responded to my emailed questions. This was in stark contrast to some other roofers who seemed more interested in playing phone tag than in earning my business. I accepted JIC's bid in October, assuming they'd get to us in the Spring. Josh said that they would try to squeeze us in before winter. In December, he kept to his word and called to say they were ready to go. I was a bit concerned with the temperatures being a bit on the cold side, but Josh reassured me that they were fully prepared to do the roofing work in cooler weather. He and his team arrived on time on the morning we agreed upon and immediately set to work. Over the next few days, they quickly performed all of the work as promised. Josh stopped by each evening to check on the crew's work, and we had several nice chats on the progress. He was very attentive and answered all of my questions. One thing that really impressed me is the complete lack of construction debris. I don't know how they did it, but I can't find one scrap of roofers felt, a bit of old shingle, or even any nails from their work. It's like they waved a magic wand and the roof was replaced. The only problem we encountered is that one of his guys accidentally tried to pull out one of our 12V landscape lights and damaged the wiring on the fixture. Josh was very apologetic and personally took care of repairing the wiring. The light's as good as new again. The roof looks amazing. We sleep well at night knowing that the roof over our heads will be solid & secure for many years to come. Thanks, JIC!
Description of Work: Full Shingled Roof tear-off & installation. Complete tear-off of existing asphalt shingles down to the roof deck. Removal of an old/unused flue vent. Repair of a few damaged roof sheets. Extensive application of Owens Corning Weatherlock ice & water barrier along valleys & edges. New aluminum drip edging on all roof edges. New aluminum flashing along side walls. New attic vents. Installation of Owens Corning TruDefinition shingles. Resealing existing plumbing & flue vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Colleen C.
10/2012
5.0
roofing
  + -1 more
They gave me an estimated 6 weeks until they could get to my job but were here much quicker than that. They worked quickly and neatly causing me little disruption. They had to remove 2 layers of shingles before placing the new shingles. My roof looks beautiful! His crew cleaned up every night before leaving my property. Since they have their own truck for removal of debris, I did not have to deal with an unsightly dumpster outside my house. Josh was excellent to work with. I recently recommended the company to another friend who is having her roof done too.
Description of Work: Josh responded quickly to my request for an estimate to replace my roof. He sat down with me and explained everything they would do in detail. This was also given to me in writing which I appreciated. They also replaced my gutters and did gutter covers. His estimate and final bill met with my insurance companies expectations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Jerry S.
10/2012
5.0
roofing
  + -1 more
.Arrived on time when they said they would to tear off the old shingles and were very good at their job. tore off what they were just going to do that day and at the end of the day they cleaned up like nobody was there. came back next day and finished tearing off and replacing the other half. were very fast and efficient. were very respectful of the landscaping around our house. would recommend them to anyone anytime.
Description of Work: removed and replaced the existing shingle roof systems on the home using O.C. TruDefinition duration colonial slate shingles and cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Mary Ann L.
09/2012
5.0
roofing
  + -1 more
I?ve used JIC for roofing jobs for 20+ years at both my private residence and for rental property. I have always been highly satisfied with both the charges and the work performed. When friends ask, ?Who is your roofer?? I am proud to refer them to JIC. (My friends subsequently thank me for the referral). The staff at JIC is all very professional, beginning with the initial contact and ending with completion of the job. The work crew is very conscientious and has no loud music playing or inappropriate loud conversation while working and when they leave each day, the work site is clean. If you need your roof repaired, replaced or have a question about the condition of your roof, call Josh! He will take care of you.
Description of Work: Removal and replacement of the shingle roof on my home. I have also since had several flat roofs replaced on the same home, as well as replacement on rental property I own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,675
    • 1(current)
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Contact information

2018 Southbrooke Rd, Jacksonville, IL 62650

https://jicroofing.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Siding

FAQ

JIC Professional Roofing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

JIC Professional Roofing accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, JIC Professional Roofing offers free project estimates.
No, JIC Professional Roofing does not offer eco-friendly accreditations.
No, JIC Professional Roofing does not offer a senior discount.
Yes, JIC Professional Roofing offers emergency services.
Yes, JIC Professional Roofing offers warranties.
JIC Professional Roofing offers the following services: Installation and repair of roofing, roof flashings, detail work & inspection.
Ask for details.

Contact information

2018 Southbrooke Rd, Jacksonville, IL 62650

https://jicroofing.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed