Northwest Lawn & Power Equipment

I guess you can tell where this is heading. I dropped it with the parts and he gave me a work # receipt and said to call him in a few weeks. Sooooo 3-4 weeks pass and I call. I asked about the progress on the corresponding order # and he says (mind you it was running before I brought it in; "You need a cylinder head and Head gasket. What did you do, put the Spark plug in sideways or what"? Confused, but avoiding a argument, I had them bring this 90 lb beast back home for an additional $ 35 charge of coarse With it were all the parts I gave him including 2 spark plugs, one new and untouched and one new with stripped threads. I looked into the cylinder and low and behold the original plug was still in it. II was able to bend down far enough to remove it. It was never taken out and it was the original plug. I could go on but by now you got the general idea of that place. Like I said, they are dishonest and I would avoid them at all costs

If you have an old lawn mower or snow thrower that you're not sure if you should replace or repair, save some $$ and bring it to Northwest Lawn & Power. I have had 2 snow throwers and a lawn mower serviced by Northwest in the past few months and can't say enough about the great work and service from John and his guys. One of the machines I brought to them was a 13 year old Toro. To be honest, I had been eyeballing the new Toros for the past year and figured I would bite the bullet and buy a new one which cost $700. I received one of those neighborhood flyers and saw their add that advertised free pick-up and delivery and decided I would give Northwest Lawn & Power a try. They did a complete overhaul, replaced the scraper bar and the rubber sweepers, installed a new carburetor kit & spark plug and the old Toro runs like new! The total charge with pick up and delivery was just $220 and it was ready in less than two days. I figured they saved me $400 compared to buying a new snow thrower. My parents have a self-propelled Troybuilt snow thrower that hadn't been serviced in over a decade. The clutch mechanism was balky and never worked right and the engine ran rough. One of John's employees picked it up. They did a complete overhaul and delivered it to my parents home the next day. The total was $157. I will never bring my lawn mower or snow thrower to the local hardware store again. Northwest Lawn & Power specializes in small engine service and repair. Save money by fixing it instead of replacing it.

Went well.

His price was fair. He is honest about what can and can not be fixed. He completed the job in a timely fashion and kept us in the loop as he worked through each piece of equipment. Great customer service- would highly recommend his shop.