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CHEM DRY

Carpet Cleaning

Reviews

4.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
3.8
professionalism
4.8
responsiveness
4.8
punctuality
4.4
Showing 1-5 of 5 reviews

CATHERINE C.
06/2011
3.0
carpet cleaners
  + -1 more
They were punctual, professional and arrived on time. I'd been dog sitting temporarily and the dog had three "accidents" on a carpet. They recommended a $45.00 treatment and their "minimum" price is $89.00 so I was charged $134.00. Because this isn't a significant amount, I didn't question why the $45.00 couldn't be factored into the $89.00 minimum. Because they were nice, quick and professional, I tipped both men. My whole understanding of ChemDry was that they did not get your carpet - and therefore your carpet pad - wet. However, my carpet was wet for more than 36 hours and the stain and the smell remained. They returned the following week and "re-treated" the area by dumping more liquid chemicals on it. Although the stain faded a bit, the entire room still smells like dog urine. I would not use them again.
Description of Work: They just dumped chemicals on the carpet, getting rid of neither the stain nor the smell (dog urine). The carpet now feels stiff and I'm going to have to get it cleaned again, or replaced.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$184

JEFF N.
01/2009
5.0
carpet cleaners
  + -1 more
They were pretty honest about the fact that they may not be successful, but they gave their best effort. They removed about 80-90%, but there was still a little bit left, which is why we eventually had the carpet replaced. The crew was very nice, conscientious, and friendly. I appreciated the fact that they were honest up-front. The price was fair.
Description of Work: Before we replaced our carpet, we used Chem Dry to try to remove pet urine from it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathleen C.
10/2007
4.0
carpet cleaners
  + -1 more
I liked them because they were very professional and did a very good job. They put the little pieces, whatever it is that they use, under the furniture to protect the carpet, and then they also put a resistant stain guard.
Description of Work: They cleaned the carpets in the living room, dining room, hall and stairs of my 4000 square foot house. They moved the furniture around and removed kids and dog stains.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

GRETCHEN V.
10/2007
5.0
carpet cleaners
  + -1 more
We've used them several times, and it's delightful working with this company. They are well organized and very detailed in the work they do. My condo looks great when they finish. I would recommend them to friends. Their prices are fair.
Description of Work: Chem Dry cleaned the carpet in 3 rooms and the stairway of my home. They targeted a number of stains and successfully got rid of them. They moved furniture in the process. It took 1 hour and 45 minutes to finish the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Jeffrey R.
10/2006
5.0
carpet cleaners
  + -1 more
Very good. They arrived on time and worked for approximately two hours and machine cleaned the carpeting. They also sanitized all of the carpeting. There were a few tough stains that they said they would come back and work on (for an extra fee) but we never heard from them.
Description of Work: Cleaned wall to wall carpeting in 4 bedrooms, a family room, a hallway, and two flights of stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$368

    Contact information

    716 E IRVING PARK RD, Itasca, IL 60143


    Service hours

    Monday:
    6:00 AM - 6:00 PM
    Tuesday:
    6:00 AM - 6:00 PM
    Wednesday:
    6:00 AM - 6:00 PM
    Thursday:
    6:00 AM - 6:00 PM
    Friday:
    6:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning

    FAQ

    CHEM DRY is currently rated 4.4 overall out of 5.

    Monday: 6:00 AM - 6:00 PM

    Tuesday: 6:00 AM - 6:00 PM

    Wednesday: 6:00 AM - 6:00 PM

    Thursday: 6:00 AM - 6:00 PM

    Friday: 6:00 AM - 6:00 PM

    No, CHEM DRY does not offer free project estimates.
    No, CHEM DRY does not offer eco-friendly accreditations.
    No, CHEM DRY does not offer a senior discount.
    No, CHEM DRY does not offer emergency services.
    No, CHEM DRY does not offer warranties.

    Contact information

    716 E IRVING PARK RD, Itasca, IL 60143


    Service hours

    Monday:
    6:00 AM - 6:00 PM
    Tuesday:
    6:00 AM - 6:00 PM
    Wednesday:
    6:00 AM - 6:00 PM
    Thursday:
    6:00 AM - 6:00 PM
    Friday:
    6:00 AM - 6:00 PM