ARS / Rescue Rooter Chicago

N/a

Was able to replace our water heater same day and it couldn’t of been easier for us.

Showed up late but was polite and got job done quickly

the service was quick and efficient

Professionally fixed the issue.

Terrible scheduling system. The schedulers never got the service correct, which frustrated both the technician dispatched and us.

Quality but somewhat pricey

Clayton Wismer is terrific. Very knowledgable, very professional, clearly knows what he is doing, seems like a good guy and is great to work with.

they made an excellent job

They were very responsive and able to replace my water heater quickly. I was given several options for the replacement. Lenny was excellent

Quick and hard-working

They showed up in a timely fashion even though it was Thanksgiving week. Got a same day replacement after our estimate. Would recommend.

They came the day before I asked them to come. They were not able to open the sewer but charged me anyway. I would not call again.

HAVING TROUBLE WITH THEM TO PULL A PERMIT FOR THE JOB.. DOES NOT GIVE YOU AN ITEMIZED BILL..THEYRE WAY TOO EXPENSIVE..TERRY DID A GOOD JOB THOUGH I CANT GET AN EMAIL ADDRESS FOR ARS.. I NEED IT FOR NICOR REBATE.. NOBODY KNOWS WHEN YOU CALL

Terrence Spranger was my plumber. His quote was fair. He was on time to the job. He replaced my hot water tank and shut off valve. He suggested placing a tray under the tank that has a drain hose just in case the new tank eventually leaks then it won’t run all over my basement. He had the model and serial numbers added to my receipt for insurance purposes. He was very personable and put the customer first. He went beyond what was expected of him to do. Thank you

Scott was great!! The cost was expensive.

damage floor waitingt for them too fix

Very expensive

Very helpful

Amazing experience. Installation of new furnace and AC unit was smooth and very quick. It only took a few hours and everything was taken care of!

Dean was great

Dean was great

ARS was great, I called needing my heater/humidifier repaired at 7:00am, and the technician was at my house by 9:30am. My technician did a great job, and repaired my humidifier, he was very friendly, and professional. Great Job!! Also, the receptionist was very friendly, helpful, and understanding, she did a great job too!!

The installer was efficient, professional, and courteous. He finished the work quickly and accurately

Timely and efficient.