Unique Interior Floor Finishings

fWe were having our floors redone in order to put our house on the market. We indicated we needed to have the job done quickly for this reason. Rob said he would have 4 technicians work on the floors so we could get the job done quickly. He said we would need to stay in a hotel b/c we would be unable to access the bedrooms once the work started. On the first day of the job, only 2 technicians arrived. Rob indicated the other 2 would arrive shortly after we left for the hotel. I stopped by throughout the day and no one else arrived. The following days, only 1 technician showed up.We spent 2 extra nights in a hotel because the job took longer than projected Rob was to install new baseboards to match the wood floors. He chose a very low end material which came out very dark once stained. We had a few spots where boards needed to be replaced. Our verbal agreement indicated we could have up to 10 square feet of boards replaced as part of the original cost. We spoke with the owner on several occasions regarding a damaged area where we wanted the boards replaced. He never told the technician. I came in just as the technician was preparing the floor to be stained without replacing the boards. If I had not intervened, the floors would have been sealed with the discolored boards still in place. The technician Alex was at all times very nice and professional. A friend also used this company to do his floors and was unhappy with the job. The quarter round and baseboards were not removed during the refinishing and were heavily stained during the refinishing. Rob indicated he would send a check to reimburse for the baseboard damage. The check has yet to arrive.