Graystone Comfort

heating & cooling contractor, handyman service

About us

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
4.9
Showing 1-18 of 18 reviews

Kathleen W.
02/2025
5.0
Nicole came out to see if my furnace could be fixed. She recommended a new install since fixing it would be feasible for a furnace that old. I asked how many BTU's and she sent me an analysis she did. She came for the install on time and it took as long as she estimated it would. She is very knowledgeable and is ok with answering questions for a novice. The price was competitive. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindy W.
01/2025
5.0
Nichole is very knowledgeable. She explained everything patiently to us.
Rating CategoryRating out of 5
$630

Cher H.
06/2023
5.0
Very knowledgeable and friendly, quick response/reply. I have told family and friends and have highly recommend Graystone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

stephanie w.
04/2023
5.0
My technician Nichole was on time and very informative regarding my humidifier install. I am very pleased with the service provided by Graystone. They are always very prompt to respond to me when I need service and always take the time to answer all my questions and concerns. I will be using them from now on and recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

Shelbi G.
04/2023
5.0
Amazing customer service! Explained everything in detail and took their time to clean, diagnose and fix our furnace. I would highly recommend them!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$90

joseph z.
03/2023
5.0
Technician was excellent spent time to analyze all aspects of the problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$120

Leroy B.
01/2023
5.0
Great company with top notch installer

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$750

Steve C.
12/2022
5.0
Nicole is a pro.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$119

Karen P.
12/2022
5.0
Very happy I chose them to install a humidifier on my furnace. Explained everything, answered all questions about humidifier as well as other possible needs. Great seeing a nice, professional and friendly team and having a women on the job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

Linda F.
11/2022
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cat O.
10/2022
5.0
Nicole was personable and professional. And very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$89

Cathy P.
09/2022
5.0
The service was great and Nicole was exceptional. She was a customers dream.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul E.
09/2022
4.5
They came when they said they would. They had to overcome some iisues like not having water near the outside unit, having to haul their equipment through the backyard, etc, but all-in-all were very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
3.5

Yes, I recommend this pro
$9,900

Nate H.
09/2022
5.0
The service technician was very knowledgeable very polite very professional it was a pleasure knowing that job is going to be done right.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$300

Melonie F.
08/2022
5.0
Nichole was very professional, courteous, timely and a wonderful person. Although replacing my AC is a future project, she explained the process and what was needed to help alleviate the issues I was having. The value for the work she did was great. I would hire this company a million times over. Thanks for the job you did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul N.
08/2022
5.0
Shes fantastic! She is honest, fair, accommodating and I recommend her to anyone in need of getting AC work done. She will give it to you straight and get you exactly what you need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kylie W.
08/2022
5.0
Nichole was awesome! She replaced two humidifiers in my furnaces in a very timely fashion - she was very knowledgeable and helpful and very careful laying out tarps and keeping my house protected. She even took the time to look at my furnacesà ¢à  à  filters and answer a couple of questions on other areas of my house. She got the job done and made sure I understood how everything was working prior to her departure. Will be using Graystone Comfort again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jen P.
08/2022
5.0
First time using this company. Awesome experience with the tech. Will be using this company again for furnace maintenance!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

    Contact information

    181 Hollow Way, Ingleside, IL 60041

    http://www.graystonecomfort.com

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day

    Service Categories

    heating & cooling contractor,
    handyman service

    FAQ

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Sunday: Open All Day

    Graystone Comfort accepts the following forms of payment: CreditCard
    Yes, Graystone Comfort offers free project estimates.
    No, Graystone Comfort does not offer eco-friendly accreditations.
    No, Graystone Comfort does not offer a senior discount.
    No, Graystone Comfort does not offer emergency services.
    No, Graystone Comfort does not offer warranties.

    Contact information

    181 Hollow Way, Ingleside, IL 60041

    http://www.graystonecomfort.com

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day