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Aqua Doctor

plumber, well, water heater installer,

About us

Aqua Doctor, is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. Aqua Doctor, is a leader in providing our customers with the highest quality products and craftsmanship in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees, and community by building trust, treating every project with the utmost integrity, and exceeding expectations. We look forward to working with you!

Business highlights

20 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
14%
3
1%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.3
responsiveness
4.6
Showing 51-75 of 101 reviews

CRAIG E.
05/2020
5.0
Our plumber, Paul, demonstrated his competence even before arriving by calling the day before our appointment, discussing the problem and reviewing possible solutions. On appointment day, he arrived on time and quickly repaired our toilet. He clearly knew what he was doing. He was both courteous and knowledgeable. We would hire him again without question and recommend him without hesitation. Craig E. Vernon HIlls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jamie C.
05/2020
5.0
Paul and McKenzie came right over after I posted my job and had the issue fixed with in 30 mins. They were very friendly. I will definitely be calling them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank K.
04/2020
5.0
Excellent overall value and experience. Paul was very knowledgeable, courteous, helpful and professional. He also put in the extra effort to make sure. I was completely satisfied with his successful completion of the job. I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leslie H.
04/2020
5.0
Paul was very detailed when helping me understand the problem with my toilet. He did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa F.
04/2020
5.0
Paul called me almost immediately after requesting a quote and stated he could be at my home within the hour. Less than an hour later, he and his associate McKenzie arrived and let me know what I needed done and how much it was going to cost. Paul answered my questions in a way I could understand and didn't talk down to me. The work was done within 45 minutes after arrival and they were on their way. I had asked for business cards to refer his company to other friends and family because they were professional, kind and honest. May or May not have been the cheapest, but I'd rather pay more for good people and good work. Well done, Aqua Doctor!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert W.
04/2020
5.0
I was responded to at midnight, given a great quote, prompt and professional work was done. Was a GREAT experience they are in my speed dial to share with others and our future needs. With the Covid virus happening they arrived with the proper dressing and kept to the distance and cleanliness needed. So impressed. I would give them more than 5 star. Thank you for such great care in a trying time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Martin C.
03/2020
5.0
Did a great job on my sumppump in December. It needed a complete reconstruction, which he did flawlessly and made it look really nice and clean too. Amazing plumber, I'll call for plumbing needs in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James R.
03/2020
4.0
Very very very expensive!

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
5.0


Richard L.
03/2020
5.0
He got part and gone 20 min. and came back got it done The best endorsement is I would call him again. Would recommend him to family

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel P.
03/2020
5.0
Great overall value. Professional. Broke everything down to me and explained it to me so I understood everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Candace G.
02/2020
3.5
They were able to get my drain going again but I spent a little more than I had a budget for. They were quick to come out clear the blockage. Their cleanup was good too. It s my budget that got hit.

Rating CategoryRating out of 5
quality
4.5
value
2.5
responsiveness
3.5

Yes, I recommend this pro

Kathy M.
02/2020
5.0
On time. Professional. Gave me recommendation for other services I needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth S.
02/2020
4.5
called back right away and scheduled an appointment

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Maureen Muse M.
01/2020
5.0
This is a company that I would recommend to my clients and friends. Efficient, courteous reasonable. When you look for a plumber, it's usually an emergency. They were there when I needed them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

JOSEPH W.
01/2020
5.0
In the future, if I experience any problems with my sewer main, and if Chris, and Paul still work for Aqua Doctor, I will definitely use Aqua Doctor as my number 1 go to service provider. Paul came out and put the camera into the main and quickly located where my sewer was blocked. And since I had just paid another plumber $7041 to lay new sewer lines on 8 January 2020 to unblock my main, Paul professionally advised me how to handle the situation. Additionally, Paul validated a problem that the 8 January 2020 plumber said existed from work done by my first plumber who charged me $10,800 four or five years ago. Everything I was told by Aqua Doctor was true, correct, visually confirmed, and very professionally explained. And to make certain I got my mains opened and the 8 January 2020 fix confirmed, I was trained on what should have been done by any licensed plumber, and I was given a really fair estimate of how much the work would cost if the original plumbers balked at correcting what they didn't do right the first time. Most importantly, Aqua Doctor was only there to help me. I had to insist upon paying them for the work they did for me because Chris heard, and Paul saw my problems and neither of them were intending to charge me anything. I trust Aqua Doctor and I certainly will use them to help me if any future need arises. They were top notched, there to help, ready and flexible in scheduling my appointment, and not willing to rip me off like the other two plumbers I used. Kudos to Aqua Doctor. To me, they're the best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Retta W.
01/2020
4.0
Chris, the owner, stands behind his service. Even if there is an issue he will personally rectify it. Has great customer service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Bob D.
01/2020
5.0
Looking for a good, quality plumbing company? Then look no further, this is THE plumbing company to have on hand. Great customer service. Cost didn t exceed estimate AND the OWNER came out and personally did the work. I can t say enough good things about this company other than THANK YOU for your help and hard work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Valerie G.
01/2020
5.0
The men stay as long as it takes to find the problem. they will travel to find parts for older pipes, I wasn't charge extra. I would certainly hire them again again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald P.
01/2020
5.0
Prompt and thorough

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Mary H.
01/2020
4.5
Excellent service! The office answered my inquiry almost immediately. The crew came out on time and Fixed our sewer quickly and professionally. Would highly recommend this outfit for any plumbing needs. Especially appreciated as this happened on New Year’s Day

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Craig B.
12/2019
5.0
Workers were on-time, efficient, and clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michael W.
12/2019
5.0
I have used them to fix several issues and their work was excellent. Most recently, I had them come to fix a problem that they confirmed no work was needed. Very honest as well as professional!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

25380 West Main St, Ingleside, IL 60041

http://fixalltheleaks.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
058-196546
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

plumber,
well,
water heater installer,
gas leak repair service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Aqua Doctor accepts the following forms of payment: CreditCard
Yes, Aqua Doctor offers free project estimates.
No, Aqua Doctor does not offer eco-friendly accreditations.
No, Aqua Doctor does not offer a senior discount.
Yes, Aqua Doctor offers emergency services.
Yes, Aqua Doctor offers warranties.

Contact information

25380 West Main St, Ingleside, IL 60041

http://fixalltheleaks.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day