Concrete Concepts

Had a driveway poured by Denny - that was a huge mistake! Took forever to get on his books, and the final result looks terrible! It is worse than a do-it-yourself job. The aggregate is showing through, there are huge swirl marks / ripples in the drive - looks like an amateur did it. Part of a fairly new pour was cracked in the process, fence was ran into/damaged during install with machinery. Made a decision for us on how the driveway should look without consulting us - told me "this is what you should want". Compared our drive to a friends who just had a driveway done a year ago - and his looks brand new and much more professional than our actual "new" driveway. DO NOT RECOMMEND!! Save yourself the headaches. This dude is super nice, until you disagree with him, then you will see his true side! He is belligerent, rude, and unprofessional on so many levels. He resorts to demands and bullying. He refuses to acknowledge the workmanship (or the lack of) his team performed, and even after seeing photos of the poor quality, laughed and said "Pics look great ! I'll be buy just as fast as I can :) you have yourself and amazing day good buddy". That is the sort of sarcasm and rudeness he chooses to use with a customer that has spent thousands of dollars with him on another project as well. All he cares about is the "right now customer", getting it done as quickly as possible, and moving on to the next one. He made effort to make sure to work out a time with me to make a special trip to get his check, but can't make a special trip to see mistakes. Customer satisfaction does not really matter, even though he claims it is important to him. I have uploaded some photo's of a few small sample areas.

Was hired to widen and renew our driveway. The concrete was poured and finished attractively. However, Denny either doesn’t have or know how to use a laser level or transit, or just chose not to use them. The result was that every cement pad installed besides a newer section that remained was not graded properly which resulted in rain water being pooled 1 1/2 inches deep near the wall or our house and the water not draining properly down the drive. The pools of water seeped into our lower level and produced water and mold that required us to spend several thousand dollars to correct and several thousand more to fix just part of the driveway. Denny acknowledged the problem and promised multiple times to fix it. After many contacts to him and many broken promises over six months, we hired others to do the repairs.

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