Mice Mob Exterminators

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It went well. They were okay.

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They were great!  Very professional and explained all that needed to be done.   Really examined and made sure our entire house was covered.  While I was very nervous about potentially seeing another mouse, I never have!  I would for sure use them again.  Pricey but needed the assurance we would never have a problem again

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I contacted Mice Mob due to pretty good reviews.  When I called them I was told they would take care of the mice problem and not have to come out again.
The first appointment had to be cancelled since they person didn't show up.  The owner Matt was not aware of his guy being MIA until I contacted him.  To his credit Matt did apologize and worked to make things right.
A week or so later 3 guys came out to do the job.  However since it was late in the afternoon sunlight was at a premium.  The said the outside part was done but had to come back to replace the insulation (we paid for that service). They did come back and replace the insulation as promised.
Fast forward to late August 2015.  I suddenly begin to see what appears to be mouse droppings on the basement floor.  I contact Mice Mob and talk to Matt again.  We agreed to talk again in a few days since it was Labor Day weekend. 
Matt did eventually have some come out later in September but took a decent amount of follow-up on my part to get that done.  Someone came out and put new poison down and though the issue was the mesh used by a window wasn't done properly, so it he added more mesh and more foam.
However I had to follow-up to get the disinfecting done.  When that day came out Justin was pretty helpful.  However he told me the problem wasn't the window-it was in a corner of the house.  He found a dead mouse outside by that corner.  This is the same corner in the inside where a mouse had been found when the previous guy left more poison. Justin however was not to bring a vacuum so the droppings weren't cleaned up until early October.
Finally 2 guys came in early October to not only clean up the dropping but replace insulation that had been contaminated with droppings.  When this happening one of the guys said there was a nook in the crawl space that had some many droppings it appeared it was never cleaned originally.  However it seemed all was finally well when these guys left.
December 6, 2015 I was downstairs and saw you guessed it- a dead mouse.  I walked to the corner where the mice supposedly had been coming in and found droppings.  
So despite the time and money spent we still have problem with mice.  Frustrated is probably a nice way to put this.  I should have known better than to believe all it would have taken was one trip to fix the problem-since that apparently is not accurate.
At this point I am stuck calling someone else or doing it myself.  Not stellar service.

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I bought the Big Deal for Standard Mice Treatment, but unfortunately Matt determined that it was a rat that was invading my house.  Matt also was able to determine that the rat was likely entering from the sewer  (gross!).  Mice Mob does not exterminate rats, which I think should be made more explicit on the Angie's list Big Deal  (perhaps in the fine print section). That being said, Matt offered some recommendations for blocking the rat's entrance and trapping it.  He also provided the name of a plumber that can find and plug the  hole in the sewer pipe.  At $145, it was expensive advice, but overall I found Matt to be very professional and helpful.  I would use his company if I ever have a mouse infestation.

I think they need to be more thorough in finding the holes then they wouldn't have to come out multiple times.  They stood by there guarantee which I appreciated.  That's the main thing.  They showed up on time.  I would tell others that it's a great guarantee but you have to pay for it though. 

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Matt ( co- owner) is a very upfront and respectable person. Matt pointed out three areas in which mice could gain access to the inside of the house. These entrance points will be fixed by me. Bait traps were placed both inside and in the garage area of the house. Would definately use Mice Mob again.

I wish I would've known about Mice Mob a couple of years ago.  The idea of securing the siding with metal sheets and foam is a no brainer to keep mice out.  They responded to my message the same day and were out working on fixing our house within a week.  Kevin the salesperson was helpful and Justin and Travis the guys that came out to secure our house were conscientious and great to work with.  They were very careful to check all areas of the siding and secure it along with any gaps in our house that could be entryways.  The metal sheeting is thin and small and gets placed underneath the siding and then is followed up with the foam so no holes are left.  None of this is seen on the outside of the siding.  Once Justin and Travis were done they walked us through all that they had noticed and fixed.  The last thing that was done was the disinfecting that was done between the basement ceiling and first floor.  Besides the disinfecting I liked the idea of eliminating any scent trails from any previous mice.
There's a one year guarantee but I don't think I'll be needing it.  I have such a sense of relief.  
And one more thing.  I think Mice Mob's logo and name are cute but I didn't want it hanging out on my driveway so all my neighbors could see my embarrassing problem.  Not to worry - their trucks are very discreet without any logos or names. :)

Matt did a great job explaining what he was going to do and helping me find where the mice were getting in after his inspection.  He explained how to fix the entry path since I wanted to do that work myself.  I appreciated the time he took with me and his professionalism.

Mice mob was excellent. We wish we called the service sooner. They baited and about a week or so came back to seal up the house to keep mice away. They have charge a premium and they deliver on that premium. Example - there's was a missed affected spot with the cleaning process called Matt and it was rectified the next day.

While they stated the pillow packs are designed to drive mice outside the house to be exterminated, we did find several mice expired in visible locations in the basement and one upstairs. We do not know if any are in areas not visible or inaccessible.
We do not have any means of confirming if the fog actually works but to their credit, we have had no visible signs of mice or additional droppings since completing the initial pillow pack distribution 29July2015 and fog application 07August2015.
We declined the $1600 permanent repair quote because they guaranteed no mice for around 4 to 6 months. We are looking at other options to seal interior access points that may be more cost effective.

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