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Integrity Heating & Air Conditioning

Plumbing, Heating and Air Conditioning

About us

Integrity Heating & Air Conditioning, in Hoffman Estates, IL, is the area's leading heating and cooling company serving Hoffman Estates, Elk Grove Village, Schaumburg, and surrounding areas since 1997. We specialize in heating and air conditioning, sales, installation, boilers, humidifiers, duct work and much more. For all your heating and cooling needs, contact Integrity Heating & Air Conditioning in Hoffman Estates.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Heating and Air Conditioning Service, Sales, Installation, Residential Work Includes: Furnaces, Air Conditioners, Humidifiers, Air Cleaners, Thermostats, Boilers, Ultra Violet Lights, Hot Water Heaters, Gas Air Conditioners, Electric Heat and Duct Work, Commercial Work Includes: Rooftop Furnaces and Air Conditioners, Hanging Heaters, Exhaust Hoods, Make Up Air Hoods, Balancing, Refrigerated Prep Tables, Walk-In and Reach-In Coolers, Boilers, Humidifiers, Thermostats and Duct Work, Residential, Industrial and Commercial Heating and Air Service.

Services we don't offer

N/A

Amenities

Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

2.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.5
responsiveness
2.5
punctuality
3.5
Showing 1-2 of 2 reviews

LILIN J.
01/2017
3.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


David C.
09/2013
1.0
heating & air conditioning/hvac
  + -1 more
Brand new unit was noisy - new rattles every week. Integrity came out two or three times to address the issue. Each time I was given a new reason, and the rattles would return within hours or weeks of their visit. In July, there was a horrendous noise and the A/C completely stopped. The motor died. This was a Thursday. They told me the new motor could not be delivered until the following Tuesday. The forecast was 90 degrees every day. I had to evacuate my entire family (little kids with special needs, dog, etc.) to my parents house for the weekend because Integrity could not get a new motor from Goodman sooner. The customer service manager was unaccountable and surprisingly callous - she was more concerned with what I might say on Angie's List than on making my home livable again (after spending over $3,000 with them to avoid service issues). In August, wouldn't you know it, motor #2 sputtered and died. Similar root cause. Obviously I have no confidence the A/C or furnace will continue to operate. I have even less confidence in Integrity's ability to install a unit to manufacturer standards, diagnose the root cause of an issue, or make an awful situation right by their customer. Look elsewhere.
Description of Work: Installed new Goodman furnace and A/C

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$3,300

    Contact information

    1125 Apple St., Hoffman Estates, IL 60169

    https://heatingandairhoffmanestates.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning

    FAQ

    Integrity Heating & Air Conditioning is currently rated 2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Integrity Heating & Air Conditioning accepts the following forms of payment: Check
    No, Integrity Heating & Air Conditioning does not offer free project estimates.
    No, Integrity Heating & Air Conditioning does not offer eco-friendly accreditations.
    No, Integrity Heating & Air Conditioning does not offer a senior discount.
    Yes, Integrity Heating & Air Conditioning offers emergency services.
    Yes, Integrity Heating & Air Conditioning offers warranties.
    Integrity Heating & Air Conditioning offers the following services: Heating and Air Conditioning Service, Sales, Installation, Residential Work Includes: Furnaces, Air Conditioners, Humidifiers, Air Cleaners, Thermostats, Boilers, Ultra Violet Lights, Hot Water Heaters, Gas Air Conditioners, Electric Heat and Duct Work, Commercial Work Includes: Rooftop Furnaces and Air Conditioners, Hanging Heaters, Exhaust Hoods, Make Up Air Hoods, Balancing, Refrigerated Prep Tables, Walk-In and Reach-In Coolers, Boilers, Humidifiers, Thermostats and Duct Work, Residential, Industrial and Commercial Heating and Air Service.
    N/A

    Contact information

    1125 Apple St., Hoffman Estates, IL 60169

    https://heatingandairhoffmanestates.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed