DWH Cleaning Service, Inc.

carpet cleaner

About us

We’re a locally owned and operated company with over 30 years of industry experience. We value honesty, integrity and stand behind our work. We specialize in a variety of residential and commercial cleaning services specializing in carpet and window cleaning. We've earned a solid reputation for home cleaning and janitorial services as well. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long term relationships with our clients and guarantee your satisfaction!

Business highlights

40 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes

Reviews

4.9165 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Showing 26-50 of 165 reviews

Jeff B.
12/2019
5.0
Dave was professional every step of the way from a prompt response to my invite to the detailed explanations of what work was ultimately completed. Carpet cleaning estimate over the phone was based on square footage, matched up with end costs, and was very reasonably priced. Work was scheduled very quickly which was a huge bonus considering it was right before the holidays. I d definitely hire DWH (Dave and his brother) for future work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jesse B.
12/2019
5.0
David is a true professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

aurora R.
11/2019
5.0
I called to inquire and was extremely surprised to be told that they could come the same day. The rug was cleaned very fast. Great job! Thanks, DWH

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Geri P.
11/2019
4.5
While I know David was fairly quick and thorough, I am not sure if the fact that it was steam cleaning made the difference in the overall feeling it was clean. In the past I had another person who cleaned most of my carpets and there was more of a clean smell and he did add a deodorizer after he cleaned the carpets. So maybe that is the reason I didn't feel the carpets got as clean as possible. I know some were pretty dirty and maybe I expected too much. But as I said before, this was first time I had steam cleaning done.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$165

Steven E.
11/2019
5.0
Quick. Efficient. Courteous. Attention to detail

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jaison W.
10/2019
5.0
DWH is a patient and meticulous team. They aim to please so they take time to ensure all your expectations, concerns and needs are met. Case in point, I had a big bed that the team had not moved to clean the carpet. However, they sensed I might want it moved and the carpet under cleaned. So Dave came back and asked me twice, including after they finished all other work. I finally said yes, and they happily moved the big bed, cleaned under it and did it with a smile.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$500

Susan D.
10/2019
5.0
Excellent work and professional. I would hire again

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark W.
09/2019
5.0
Dave was on time, quick to respond, both initially and to follow up that I requested for a stain that hadn t been removed from 23-year-old carpet. I liked everything about my experience with this company and it s representatives. The only reason I rated it below five in quality of service is product preference. The products used had a strong chemical smell until the carpets dried, which took a full two days. For the age of my carpet and my budget, this was the top choice but for those looking for a more natural or chemical free process or to be able to walk on their carpets right away, the products would not be the right fit. Customer service is absolutely tops, hands down, and I would hire them again for sure!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stewart N.
09/2019
5.0
I m very satisfied with the carpet cleaning service I received. The work was done very well and very efficiently. Great value for the price. I ll be contacting them again for carpet cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron T.
09/2019
4.5
The cleaners removed couple of the furniture to clean them underneath. We were very pleased with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Im J.
09/2019
5.0
He did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Saadaw D.
09/2019
5.0
My carpet was extremely dirty it now look great.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Tom R.
09/2019
4.5
I thought It would help my sinus condition problems, but it didn't really help. It is not their fault, I just still have the problem.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$150

Susan Z.
08/2019
5.0
They arrived on time. They even removed vent covers to clean all the way to the edge of the vents. Price was $50 lower than another quote I received. The were very thorough, applying a heavy duty spotter to dirtier areas. Two guys came making the process quicker. They also do window cleaning. I am going to have them come back for that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arlene G.
08/2019
5.0
n/a

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Stacy I.
08/2019
5.0
Very friendly and did a great job. Would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy A.
08/2019
5.0
Arrived on time and completed his work in a timely manner. Did a very good job with my older carpets. Was able to completely remove or significantly lighten longstanding stubborn stains. Was careful when moving furniture and other items. Would use again.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Colette Y.
08/2019
5.0
Very knowledgeable about carpet stains and treatments; fair pricing; responsive to calls and messaging; will definitely ask to come back again! Made my sofa look like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave J.
08/2019
5.0
n/a

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rebecca H.
08/2019
5.0
Was a pleasure to work with and very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

545 Glendale Lane, Hoffman Estates, IL 60169


Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
8:00 AM - 10:00 PM

Service Categories

carpet cleaner

FAQ

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Sunday: 8:00 AM - 10:00 PM

Yes, DWH Cleaning Service, Inc. offers free project estimates.
No, DWH Cleaning Service, Inc. does not offer eco-friendly accreditations.
No, DWH Cleaning Service, Inc. does not offer a senior discount.
Yes, DWH Cleaning Service, Inc. offers emergency services.
No, DWH Cleaning Service, Inc. does not offer warranties.

Contact information

545 Glendale Lane, Hoffman Estates, IL 60169


Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
8:00 AM - 10:00 PM