Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

TWG Stairs

Finished Carpentry and Woodworking, General Remodeling, Handyman Services,

About us

TWG Stair Building, Inc. is a stair and railing business that replaces and/or builds new custom stairs and stair railings. This includes replacing wood balusters with iron or iron with wood. We specialize in only interior stairs and we tailor each and every job to the customers specifications. Big or small, we can handle it all. TWG Stair Building is the best choice for any wood related project. We pride ourselves by offering reasonable prices and excellent customer service. **We were awarded "Best of 2015" by Thumbtack.com and have a great customer satisfaction rating! If you have a stair problem or need parts replaced or just need a new set we are the business to contact. Our prices can't be beat and our quality is second to none. Our customers satisfaction is our number one priority. We personalize each and every job to make your stairs look beautiful. A great looking set of stairs and railings will add value and transform your home. What most are afraid of building or making we are not.

Business highlights

16 years of trusted experience

Services we offer

We install and repair interior hardwood stairs and railings. We can replace your existing stairs completely or modify what you already have. We can do straight stairs, L shape stairs, U shaped stairs, curved stairs, and most styles of railings. We work with most hardwoods and can do iron or wood balusters as well. We can produce what ever the customer wants. We can tear out and dispose of all existing stairs and parts being replaced. Last, we do service calls for repairs when necessary.

Services we don't offer

We apologize, we no longer do cabinet making and flooring installations. Also we do not do any kind of staining or finishing. Ask for additional details.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
22%
3
0%
2
11%
1
11%


Rating CategoryRating out of 5
quality
4.0
value
4.1
professionalism
4.0
responsiveness
4.0
punctuality
4.3
Showing 1-9 of 9 reviews

Dimas H.
05/2017
2.0
woodworking
  + -1 more
Gave a down payment b UT cancelled work later due to money needed for other obligations. It's been two months and still have not received a refund. Check allegedly mailed on two ocasions and now owner is hurt. No responses to calls and voicemail left on phone.
Description of Work: New railings and balusters.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$3,650

Amanda B.
05/2015
5.0
remodeling, woodworking
  + 0 more
Kyle did a great job! First, we were undecided if we wanted to keep the wood balusters, or try the wrought iron, and Kyle came and installed ~5 wrought iron ones just for us to see if we liked them or not (before we even officially hired him). We decided we liked them, and he came and quickly did the job! He was very easy to work with, and we are very happy with the results. Kyle doesn't do finishing, but after the person we hired fell through -- Kyle recommended someone to us and gave us samples of his work. All in all, we were very satisfied and would hire him again.
Description of Work: Kyle remodeled our stairs. He took out our old wood balusters and rails that were unstable, and replaced them with all new rails and wrought iron spindles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,000

Bob H.
10/2014
4.0
remodeling, woodworking
  + 0 more
unknown
Description of Work: Wanted to have front door replaced. He could not find a door to suit. If we found a door , he would do it, Not much help to us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Fred M.
02/2014
5.0
hardwood floor
  + -1 more
They were able to lift the counter top and remove the old dishwasher and install the new one. If they could not lift the counter they were prepared to take out and replace the wood flooring if necessary.
Description of Work: We had a new wood floor that was installed after the dishwasher was in place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jen S.
10/2013
5.0
handyman service, woodworking
  + 0 more
Kyle build a mailbox and a light post out of wood. He gave me the quote the same day and told me that it would take about 10 days to complete the work. It was large mailbox that looked somewhat similar to our home, that we painted to match our home after he was done. It was a good quote and the work was timely. It was a great experience and I would call him again. He was definitely friendly, professional and his turn around was quick.
Description of Work: He did carpentry work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carrie B.
10/2013
5.0
flooring contractor, remodeling, woodworking
  + 1 more
The work went really well. Kyle is very dependable and would answer my calls virtually at any time of day I would call. The house is very old and the structure is unven. Kyle took the time to explain how that would effect all the work being done in the home and how to fix it or work with it. He left those decisions up to me and I never thought he was just after more work to get more money. I originally only hired him to do floors, but I liked his work and personality so much that I I've had him do virtually any work that he can in this home. He is honest and a young go getter. Although his business is in its infancy, TWG puts out great work.
Description of Work: Hardwood floors, trim, new railing, custom cabinet, custom built in cabinets for closet, installed many doors, installed window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Charles F.
10/2013
1.0
flooring contractor
  + -1 more
This person and assistant are amateurs but told us they were professional. They laid hardwood floor incorrectly, providing no gap for expansion around the walls and damaged by door jams and walls because of carelessness. They installed thresholds backwards. There was a hump in the floor and the installed short boards over it so now they protrude up. I have to have a professional installer remove and repair.
Description of Work: The provider and assistant laid hardwood floor.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Jacob V.
08/2013
4.0
remodeling, handyman service, woodworking
  + 1 more
I don't think he ever gave us a formal quote. We just interviewed him and we never followed-up.
Description of Work: The Woodwork Guy gave me an estimate for putting up a patio door.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
4.0


carrie B.
09/2012
5.0
remodeling, woodworking
  + 0 more
on time on budget great!!!
Description of Work: the woodwork guy came and gave me a new look to the front room of my house by what they call a stair transformation.They came and tore my old stair railings and posts out and put new more custom looking post ,rails,and balusters in i the quality of work was unbelievable they even did things i didn't ask just cause it looked nicer.I am super satisfied.i would recommend him to all my friends.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

    Contact information

    211 W. Lincoln Ave, HINCKLEY, IL 60520

    www.twgstairs.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Finished Carpentry and Woodworking,
    General Remodeling,
    Handyman Services,
    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Wrought Iron,
    Unfinished Carpentry

    FAQ

    TWG Stairs is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    TWG Stairs accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, TWG Stairs offers free project estimates.
    No, TWG Stairs does not offer eco-friendly accreditations.
    No, TWG Stairs does not offer a senior discount.
    No, TWG Stairs does not offer emergency services.
    No, TWG Stairs does not offer warranties.
    TWG Stairs offers the following services: We install and repair interior hardwood stairs and railings. We can replace your existing stairs completely or modify what you already have. We can do straight stairs, L shape stairs, U shaped stairs, curved stairs, and most styles of railings. We work with most hardwoods and can do iron or wood balusters as well. We can produce what ever the customer wants. We can tear out and dispose of all existing stairs and parts being replaced. Last, we do service calls for repairs when necessary.
    We apologize, we no longer do cabinet making and flooring installations. Also we do not do any kind of staining or finishing. Ask for additional details.

    Contact information

    211 W. Lincoln Ave, HINCKLEY, IL 60520

    www.twgstairs.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed