First Fence Inc

Never replied to quote request.

Fence looks great

repairs went very well

Very well.

Good-we are happy with the results

Great. They did an excellent job.

unknown

It has not started yet.

unknown

unknown

unknown

unknown

Very good response. Scheduled an appointment for the following day after just one phone call. Arrived within 10 minutes of scheduled time. Estimate seemed fair based on others I received. Decided to go with another company because First Fence couldn't exactly match the style of fence I have. I would definitely contact them again if needed.

They did an excellent job, were on time, and had a good price.

I liked that they didnt use premade panels and put each section up individually (evenly spacing the posts and nailing up the boards individually). The came when they said they would, they were very courteous and I am very satisfied. The fence was curved and my neighbor was very impressed that the workers were able to get the curves so semetrical by hand. Another one of my neighbors used the same company for their fence.

I really was quite impressed with our communications with regards to Chris Buenze. He had to come out here twice because we had made some changes after the first time I reviewed with him. He really impressed me. When he asked me if I had interviewed with any other fence companies (and I told him I had) he didn't try to give any other companies a bum-rap. Honesty is important to me, communication is important to me. Anytime I called someone would call me back. I would hire them again. They stand behind their work and they gave me a beautiful fence.

It took them 2 days, and they did a very good job.

First Fence was very professional and responsive to our request for an estimate. Their written quote was very competitive. We ultimately chose another company, partially because they suggested the use of core drills to keep our concrete from cracking. However, First Fence is a company whom we would consider in the future.

Price approximately half another firm's estimate. Salesperson friendly, informative, competent, on time. Workers on time, quality of work was excellent; match with existing fencing was good and materials and workmanship better than existing fencing. At end of job encountered difficulties: 1)Two pickets not installed and left leaning against the inside of the fence. Oversight, I think. 2) Metal caps were not installed. Contacted First Fence to resolve these issues, responsiveness poor. We were repeatedly told work would be taken care of, given several likely dates, but work not done, we were not contacted and had to call again. Took about three or four weeks to get them back to finish. Would use again, but time for problem resolution was disappointing.

First Fence is the only company I will use for fence work from now on. They were prompt, professional, and did excellent work.

Work was done on a rainy Saturday afternoon. Since the workers had been given the wrong specification, a 5 ft. section was left open, and the workers promised to return on Monday with the proper materials. I had also been promised a gift from the company by their representative, Bob Salkeld, (a wooden planter) which was not delivered by the workers on Saturday either. No workers showed up the next week. On Wednesday I contacted Bob who told me they did not show because it had been raining all week (even though the original installation was done in the rain). I also asked him about the planter and he assured me the workers would bring it. The workers came back Thursday and finished the installation. No planter. I called Bob's cell phone and left a message to this effect. Bob has seen fit not to return my call.

John was very nice, low key and informative. Price presented was very competitive and worked around my schedule to get the best times scheduled. Crew did a very nice job of removing old fence and digging carefully to keep from cutting the power supply to my garage. Family run business who seems to care about maintaining long term relationships.

AFTER HAVING TROUBLE GETTING SEVERAL OTHER COMPANIES TO EVEN SHOW INTEREST IN MY JOB, FIRST FENCE WAS FINALLY RECOMMENDED TO ME AND I WAS VERY PLEASED WITH THEIR PERFORMANCE. I GAVE THEM A SHORT DEADLINE, WHICH THEY MET, AND THEY WERE WILLING TO WORK WITH ME TO ADDRESS MY INITIAL CONCERNS ABOUT THE JOB. THE CREW SHOWED UP ON TIME, CLEANED UP AFTER THEMSELVES, DIDN'T DAMAGE THE NEIGHBORS' PROPERTY, AND AS FAR AS I CAN TELL, DID A QUALITY JOB. OVERALL, THE FENCE LOOKS GREAT. THEIR PRICES WERE HIGHER THAN SOME, BUT IN THE BALLPARK, AND I THOUGHT WORTH IT.

I CHOSE THIS VENDOR BASED ON PRICE, RESPONSIVENESS, AND BECAUSE THEY WOULD STAIN THE CEDAR FENCE FOR ME. ORIGINALLY, I GOT 5 QUOTES FOR CHAIN LINK ONLY; THEY WERE THE SECOND BEST PRICE. I WENT BACK TO THE 3 BEST PRICED VENDORS TO RE-DO THE ESTIMATE FOR CEDAR; THEIRS WAS A 'MIDDLE' PRICE. THEIR SALESMAN, ADAM, PROVIDED HIS CELL PHONE NUMBER TO ME, WHICH MADE HIM THE MOST AVAILABLE TO ANSWER MY QUESTIONS. (THIS WAS THE ONLY VENDOR THAT WOULD STAIN THE FENCE FOR ME.) I HAD REQUESTED AN INSTALL DATE OF THE DAY AFTER I MOVED INTO THE HOUSE. THEY CALLED A WEEK AHEAD TO TELL ME THEY SCHEDULED IT THE DAY BEFORE. I TOLD THEM WE COULD NOT DO THAT ON THE MOVING DAY. THEY SWITCHED MY INSTALL WITH SOMEONE ELSE. AS I WRITE THIS, THE FENCE HAS NOT YET BEEN STAINED, BUT IT IS A REALLY NICE FENCE.

STARTED OUT A POSITIVE EXPERIENCE, BUT COMMUNICATION FELL APART. MORE IMPORTANT, WE WERE LEFT WITH CONCERNS ABOUT THE STURDINESS OF THE ALUMINUM FENCING, WHICH NO ONE FROM FIRST FENCE WOULD GO OVER WITH US. I GUESS THEY WANT US TO REMAIN CONVINCED THAT THEY DID A LOUSY JOB ON THE INSTALLATION.