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Job Youshaei Rug Company Inc

Oriental Rug Cleaning, Carpet Sales and Installation, Carpet Cleaning

About us

At Job Youshaei Rug Company, we believe that by learning more about rugs while you shop, you will be able to make the best buying decisions. Trust and your comfort with our company are foremost. We have been exclusively dedicated to the sale, cleaning, repair, and restoration of rugs for over 40 years.

Business highlights

42 years of trusted experience

Services we offer

Selling high quality, handmade, machine made, and tufted area rugs. Dust, wash and restore all area rugs by hand. Reweaving, binding, overcasting, fringe replacement, shearing, dying & reinforcing the foundation.

Services we don't offer

Wall-to-wall carpet and upholstery cleaning.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.612 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.3
Showing 1-12 of 12 reviews

Fred G.
03/2018
5.0
carpet installation, oriental rug cleaning
  + 0 more
Great. Rug looks new.
Description of Work: Rug cleaning and fringe replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Dottie B.
07/2017
5.0
oriental rug cleaning
  + -1 more
He does a wonderful job on my rugs. I have 3 rugs that I got cleaned a year ago. He takes care of everything He is very good but he is over priced and just wonderful! They do a beautiful job and are worth the money!
Description of Work: He is about a half of a mile away and I had him clean my rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Michael V.
12/2014
2.0
carpet installation
  + -1 more
unknown
Description of Work: I've been in the store and thought they were arrogant, pompous, and not at all helpful. I walked out and would never go back there. I could not, in good conscious, recommend them to a friend. I bought a rug elsewhere.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from Job Youshaei Rug Company Inc
We are stunned by this review. It's being posted 3 years after the supposed date of the encounter. We are friendly and helpful to every customer. We have no context for a review like this one. We do sell high quality handmade rugs and some high quality machine made and hand tufted rugs, too. Sometimes, our dominant price point is more than a prospective customer can afford, and we "brainstorm" lower cost options that we can make available. In the past, before we had access to lower priced options, we even referred customers to places where we thought they could find what they needed at a price point they could afford. We're just so surprised and disappointed to read that someone felt the way that this man felt about shopping here. Our approach is very educational and consultative. We want you to know more about what you are thinking about buying, so you can ultimately buy the best possible rug(s) for the money that you can afford to spend.

Sarah L.
05/2012
5.0
carpet installation
  + -1 more
Work was finished in the estimated time frame and beautifully performed.
Description of Work: Small Oriental rug was cleaned, rebound and repaired. Looks beautiful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Carol D.
04/2012
5.0
oriental rug cleaning
  + -1 more
They picked the rug up at our home, called with their recomendations for the rug, (cleaning, blocking and stain repellent). I agreed and they did the work. It took about a month or more. Forgot how bright the rug used to be. It was beautiful.
Description of Work: Cleaned and blocked my 20 year old oriental rug. It came out beautiful. They were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Kimberly H.
11/2011
5.0
carpet installation
  + -1 more
I actually wound up at this store by accident on my way back from a different rug store where I didn't find anything I liked. I worked with Sarah. What really impressed me is that they don't to the typical crazy rug pricing they do everywhere else, where a rug is marked at like $20,000 and then marked down to $3,000. They have prices by the square foot based on the quality of the rug so I felt like I was getting a fair price for what I was buying. I always thought the typical rug pricing was pretty crazy and so do they. They brought out several different rugs to my home within a day of me picking several out and let me evaluate them in my home for about a week. This is my second oriental rug purchase I have ever made. I consider myself an educated consumer after reading a lot about rugs online from rug expert websites and I have shopped for rugs at 6 different locations in the city and suburbs. They also had another rug that I really liked for a different room but I wasn't sure if the size was right; they said they could get another one made in whatever size I wanted for the same price per square foot; I and my decorator found this impressive and I will consider doing so once I finish decorating that room which should be soon. I do need at least two or three more rugs for my home as I continue to decorate my home over the next few years and I will definitely include Job Youshaei in my rug shopping.
Description of Work: Bought a hand-knotted oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,298

Response from Job Youshaei Rug Company Inc
We really appreciate that the member took the time to post to Angie's List how satisfied she was with her purchase. I did not get to see the rug in the room until I looked at the photo posted with the member's report, and I can see how the rug is "spot on" with the style of the bed and bedding in the room. We look forward to working with the member again in the future. We do practice a pricing philosophy that we think is unique in this industry - we do not pretend that our rugs are worth tens of thousands of dollars and then mark them down and sell them for different prices to different customers. We have a "one price" philosophy based on value. With regards to credit card acceptance, a primary reason that we take payment by cash or check is that it helps us keep our prices down. At this time, our prices do not have to be impacted by the amount that we would owe to the credit card companies for customer purchases.

Devin G.
10/2011
2.0
oriental rug cleaning
  + -1 more
I took the rug in to have cleaned and said it would be a 48hour turn around. When we contacted them they said we could not get to it and we will have it out within a week. We have moved to NY and they said they would ship it to us. It has been over 3 weeks now and we still do not have it. Update: We received the rug 4-5 weeks after original promise date. It was cleaned well and we are satisfied with the quality of the work. They charged us a discounted shipping fee despite the fact that the delay was not our doing.
Description of Work: They cleaned a rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
1.0

$300

Response from Job Youshaei Rug Company Inc
This was a very thick rug made with a heavyweight wool twist yarn looped through a burlap backing and then glued in place. The rug took an inordinately long time to dry due to the thickness of the wool and the looped construction. Also, due to the rug's age, the glue that held the loops in place was cracked, so the loops were coming loose in several places. We went over the rug loop by loop and hand-glued all loose loops with latex to the burlap foundation. We did not charge more for this additional service. We are confident that the rug was returned to the customer not only clean, but in much better condition than it was when we received it for cleaning. Returning the rug to the customer took longer than originally anticipated. We did keep the customer updated, and we hope he ultimately appreciated the extra attention that we gave his rug.

Richard W.
11/2010
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
not cheap, not happy with wet rugs. Kept one rolled up and it became musty.Job called me personally later and upon finding we had a problem, offered to redo the rugs at no charge. All is good now and I appreciate the personal touch.
Description of Work: cleaned 2 oriental rugs. Delivered them back to me still wet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$600

Response from Job Youshaei Rug Company Inc
Upon reading this review, the owner of our company, Job Youshaei, contacted this member. We were previously unaware of his dissatisfaction. We assured this member that we check cleaned rugs very thoroughly to be certain that they are dry before returning them to customers. It is not acceptable that a damp rug would be received by a customer. We offered to wash the rug again at no charge. This member expressed interest in having the cleaning done. He also let us know that he appreciated our offer to wash his rug again for free.

JON S.
09/2010
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
It took several weeks due to their cleaning process but i was quite satisfied. It was expensive though.
Description of Work: Cleaned reshaped and blocked room size hand woven rug along with providing a rubber topped pad.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$611

DEBORAH R.
09/2010
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I dropped off the rugs. They cleaned and repaired them and delivered them a few weeks later. Be sure to get a written estimate. There are various charges that add up to the total.
Description of Work: I have 2 large Chinese Needlepoint Rugs that I purchased from this company 20 years ago. One needed cleaning and some minor repairs to the corners. The other one needed to be re-lined as well as cleaned. They turned out beautifully. I had a cheaper company clean the rugs a few years ago but they weren't blocked correctly. Job Youshaei is super expensive but I wouldn't trust these rugs with anyone else.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Job Youshaei Rug Company Inc
Our company does all repair work by hand and almost every rug is cleaned completely by hand as well. Our process is labor intensive and high quality. The price of work depends on roughly 3 factors: the kind of rug, the size of the rug, and the condition of the rug. When cleaning is requested, after we look at the rug, we will make recommendations for repairs or improvements. All additional services are completely optional. Agreement to these services increases the price of the work and the length of time that it will take to complete the work. We always try to give a best estimate of the time required, however, sometimes doing a superb job takes a little longer than expected. We appreciate the feedback that our customers provide here.

Megan C.
02/2009
5.0
carpet installation, carpet cleaners, oriental rug cleaning
  + 1 more
Mr. Youshaei is an extremely professional, careful, meticulous rug merchant. In my opinion, he wishes to please the customer and will do so in a very honest, competent manner. He seems to be an expert in oriental rug design, creation, appraisal, materials, maintenance and restoration. There is no pressure to purchase. HE listens carefully to the client's parameters of the desired purchase. He provides wonderful personal service without pressure. He has been willing to work with us to make the correct purchase over a long time. Prices seem very reasonable. He delivers excellent quality and value for the money spent. He has a range of prices that would allow anyone to purchase an oriental rug at a good price. In these challenging economic times, where people seek value, professional service and quality, I could not recommend anyone as highly as Job Youshaei. Another important factor is that he relies totally on his rug merchant skills and continued customer satisfaction for hi livelihood. Unlike chain stores, which sell multiple product lines, he specializes selectively in fine oriental rugs. Where ever you are located I would suggest a drive to see his showroom before you purchase from another dealer to experience the professional skill of Job Youshaei.
Description of Work: I have had Job YouShaei provide many services for me during the past 21 years. In 1988, I purchased a handmade new wool 10' x 12' oriental run from him. The purchase price was approximately $6000. In 1980, I purchased a new handmade wool oriental 3' x 10' rug from him. The purchase price was approximately $1200. In 2007, I brought a rug to Job Youshaei to clean & restore. The rug needed re-fringing, replacement of some of the intricate threading to fill holes of various sizes, removal of a very strong pet odor. The cost to clean and restore the rug was approximately $2200. He provided an appraisal as well. In 2008, I brought another used 9' x 12' oriental rug to Job for cleaning. The service, quality of work and purchases were outstanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

ABRAHAM D.
12/2008
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I have used them and I am very satisfied with them. they have been in business for 50 years, they are third generation. They are very competitively priced. The man who is the owner of the company is third or fourth generation in oriental rugs, he is from Iran, which was Persia, and he really understands or knows about oriental rugs. If I were buying one, no question, I would go there. I trusted them with the cleaning because I saw how they did it, they just really take care. It is picked up at my house and cleaned and then sent back. Everything they did looked beautiful. I have had it done at other places before but these people succeeded them all. More work went into the rug than just cleaning, there were minor problems with the fringes and I had a whole bunch of things done. The cleaning itself was a couple hundred dollars in most cases. These are pretty big rugs though, like 10' x 14'. I would absolutely use them again in the future.
Description of Work: They cleaned my oriental rug. They also buy, sell and clean oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

    Contact information

    2540 Skokie Valley Rd., Highland Park, IL 60035

    www.jyrugs.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    Closed
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 7:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Oriental Rug Cleaning,
    Carpet Sales and Installation,
    Carpet Cleaning

    FAQ

    Job Youshaei Rug Company Inc is currently rated 4.6 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: Closed

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 7:00 PM

    Saturday: 10:00 AM - 7:00 PM

    Job Youshaei Rug Company Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Job Youshaei Rug Company Inc offers free project estimates.
    No, Job Youshaei Rug Company Inc does not offer eco-friendly accreditations.
    No, Job Youshaei Rug Company Inc does not offer a senior discount.
    No, Job Youshaei Rug Company Inc does not offer emergency services.
    No, Job Youshaei Rug Company Inc does not offer warranties.
    Job Youshaei Rug Company Inc offers the following services: Selling high quality, handmade, machine made, and tufted area rugs. Dust, wash and restore all area rugs by hand. Reweaving, binding, overcasting, fringe replacement, shearing, dying & reinforcing the foundation.
    Wall-to-wall carpet and upholstery cleaning.

    Contact information

    2540 Skokie Valley Rd., Highland Park, IL 60035

    www.jyrugs.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    Closed
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 7:00 PM