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Carpet Central & Hardwood Flooring Inc

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Carpet Sales and Installation,

About us

Carpet Central & Hardwood Flooring Inc has been servicing the entire Chicago and Suburbs area with distinction. We offer quality products and honest, dependable craftsmanship.You will always find Carpet Central & Hardwood Flooring Inc prompt and courteous. We are owner operated, cost is determined by the job and no travel charges apply. Additional email: (888) 356-6745

Business highlights

27 years of trusted experience

Services we offer

Flooring Sales & Installation – Carpet, Area Rugs, Hardwood, Laminate, & Vinyl.

Services we don't offer

Vinyl Flooring

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.990 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 90 reviews

Gloria I.
05/2016
5.0
carpet installation
  + -1 more
The job was completed in two days, Monday and Thursday. I requested the two days between to be able to have time to pack and move all items not furniture from one level to another. Michael Ignoffo, the owner, was very accommodating. He came out to measure and within 3 days sent me a quote. In less than a month the job was completed. Two men came (it was the same two both days) to do the job and they were very respectful and courteous asking me to be sure they put the furniture back in the right position.
Description of Work: Moved furniture, including a console piano. Removed and hauled away the old carpet and pad. Installed new pad and carpeting throughout split level house on three levels and also two flights of stairs, approximately 1275 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,442

Judy C.
12/2015
5.0
carpet installation, flooring contractor
  + 0 more
Everything went very well from the assistance in choosing the right carpeting for the stairs to the installation of the carpeting. We were kept up to date on when it would be installed and the crew who did the installation were very professional and courteous and when the job was completed everything was cleaned up very well. We would definitely do business with Carpet Central in the future.
Description of Work: Tear out and replace old basement stairway carpeting and install new carpeting on stairway to upstairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly S.
11/2015
5.0
carpet installation, flooring contractor, woodworking
  + 1 more
Great service by Mike, quality work, and very reasonable cost.
Description of Work: Installed new carpet in our basement family room and the stairs leading into the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter K.
04/2015
5.0
carpet installation, flooring contractor
  + 0 more
Mike first came to provide us with a quote. He was on time, easy going and a really nice guy. We were renovating at the time and told him that it'd be about 3 months away till we install the carpet. He said no problem and was able to give me a quote the next day. Mike was always responsive through email and Luba from their store was just the nicest lady you will meet. We went there a few times to look at the carpet and was able to take samples home to compare. After 3 months when it was ready to install, Mike was able to fit me within his schedule right away and they did an awesome job. I highly recommend them and will definitely use them again (probably soon as I will need to fix up the condo that I currently live in for rent). Don't hesitate, call them or email them.
Description of Work: Install carpet in basement, living room, and 2nd floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

Kimberly G.
04/2015
5.0
carpet installation, flooring contractor, hardwood floor, woodworking
  + 2 more
A perfect experience. We wanted to have hardwood floors throughout our main floor, stairs and second floor hallway. We chose Mike based on his great ratings and we were not disappointed. He came out quickly to give us a quote and offer solutions. We scheduled work within a few weeks and the results are even better than we hoped for. And the price was very reasonable considering the dramatic difference the new floors have made in our home. We'll be calling Mike again as soon as we're ready to tackle our next flooring project.
Description of Work: Replaced carpet with new hardwood to match existing hardwood. Stained and finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Chris P.
04/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Excellent service and competitive price. They arrived on-time to provide the estimate and drop off supplies and performed the work in the estimated time. The floors are still in excellent shape 18 months later. Very professional. Highly recommended.
Description of Work: Installed hardwood floors in entire upstairs, stairway, one first floor room, refinished existing hardwoods.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Mike L.
12/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
The wood flooring and carpeting were all that I anticipated and more. Both groups of installers were very professional, doing their work efficiently and expertly. The wood floor in the main room makes the area look so much more appealing. The carpeting in the bedrooms really complements the wood floor- and feels so plush under foot. I also really cannot say enough about the installers helping me move my furniture all over the place. The real "litmus test" was having my fiancé evaluate the work. She also gave it rave reviews!
Description of Work: Removed all old carpeting from my condo. Installed mfr. wood flooring in my dining/living room area. Installed new carpeting in both bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Adam B.
08/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Did an amazing job matching the existing hardwood with the new hardwood. Would never know one was In 13 years before the other. Carpet is all nice, and gym floor looks great.
Description of Work: Installed hardwood floors in two rooms and refinished hardwood in the kitchen. Installed rubber gym floor in home gym and carpet in two bedrooms and family room

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,553

Bryan K.
05/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Mike was great- We have beautiful new carpet. Only wish we could have afforded hardwood... We had numerous flooring people out- Glad we chose Carpet Central. Very nice 2-day installation job. The pad was a quality, 8 lb padding and we appreciated that all was included- Furniture moving and carpet/pad removal. Only took 2 days. Very happy with their work and would use their services again.
Description of Work: Replaced all carpet in house- Total of 8 rooms on 1st and 2nd floor, plus stairs and upstairs hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

DIANE M.
04/2014
5.0
carpet installation, flooring contractor
  + 0 more
From start to finish this company was a pleasure to work with. Luba, the salesperson, Mike the owner and the installers were are helpful and professional. The store is fairly small, but the products are varied, both in type/style and pricing. Luba was very helpful by showing me a number of options based on my description of what I wanted. Once we decided on a carpet, Mike came out to measure very quickly. The carpet the was installed by two very nice and helpful installers. They didn't hesitate to show me options for installing against a curved tile floor. And the seam in imperceptible. Overall, I could not have been more pleased with the entire process.
Description of Work: Installed wall to wall carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Brandon G.
03/2014
5.0
carpet installation, flooring contractor
  + 0 more
It went great! Michael not only measured and installed the new carpet perfectly, he also created a great rug for our living room. Very responsive. Highly recommended!
Description of Work: Carpet installed in one room, custom rug made, delivered, and placed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

MIC J.
01/2014
5.0
flooring contractor
  + -1 more
I obtained quotes from 3 companies on Angie?s list. I chose Carpet Central based on the service provided. The showroom has a vast selection of carpet. They were very knowledgeable and explained to me about the different carpet materials available. I was able to take a few samples home and Mike came a few days later to measure and provide a quote. I ordered the carpet and it was installed 8 days later. The installers arrived at the planned time and did a nice job of cleaning up when done. I had a few questions for Mike after the install and he was very prompt at addressing my questions. The carpet looks great!!! I would use Carpet Central again.
Description of Work: Installed new carpet in a finished basement and stairs. Removed and disposed of old carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

william D.
10/2013
5.0
carpet installation, flooring contractor
  + 0 more
Recently bought a home and needed to re-do all floors on first level. Choose finsh in place wood for all except sunken family room, which we wanted to carpet. Looked at the big box stores and large flooring retailers, and saw a lot of forgettable carpeting. Found Carpet Central on Angies list, and were very pleased with the selection and service. They have a relatively small showroom in HIghliagn park, but have very interesting colors, patterns, and material choices. We were able to take home a lot of boards without a lot of fuss, and found a carpet that we really were not looking for, but was perfect in our room. MIke came out and measured, he was resonable on proicing (and gave us credits for removing the old carpet ourselves and moving the furniture), and his installers were detail oriented and did a clean job all around. Excellent product choice and service - thanks Mike!
Description of Work: Sales and installation of new carpet in family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Jon F.
09/2013
5.0
carpet installation
  + -1 more
Great quality work. On-time, on-schedule and on-budget. Mike's pricing is very reasonable, and he is very responsive, friendly and professional. Our carpeting looks and feels great! Very pleased.
Description of Work: Installed carpeting in our newly remodeled basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Tacy B.
08/2013
5.0
flooring contractor
  + -1 more
They were very professional from start to finish. The result looks better than I could have imagined. The area had been smelly and had been badly damaged and now it looks like a new cabinet .
Description of Work: Replaced moldy damp floor of cabinet underneath kitchen sink after a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Andrea A.
08/2013
5.0
hardwood floor
  + -1 more
The estimator and estimate was extremely professional. While we didn't use this provider, it was nothing against the company. I would recommend them based on the estimation process.
Description of Work: Provider provided an estimate of a hardwood floor installation. The provider measured and provided tips about the hardwood floor installation. The estimator even let me know of a potential problem with the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Diane S.
07/2013
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
We are new to the Chicago area so we relied completely on Angie's List recommendations for contractors to work on our home. Our experience with Mike Ignoffo and his crew at Carpet Central could not have gone better. Both the hardwood and carpeting crews were fast, efficient, and very professional. We also appreciated the assistance provided by Luba in the showroom who helped us make our carpet and stain color selections. Mike was very quick with the quote, kept us updated on the scheduled work, and was easy to reach whenever we had questions. We are very pleased with the results and would highly recommend this company to anyone needing carpeting or hardwood in the north shore area.
Description of Work: Refinished hardwood flooring throughout the first floor. Replaced all carpeting on the second floor and in first floor office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,700

Khalid K.
06/2013
5.0
carpet installation
  + -1 more
I have nothing to report but total satisfaction. Beautiful carpet and superb installation and most of very affordable price.Carpet Central & Hardwood will be called for all my future flooring needs.
Description of Work: Supply the carpet and install the same.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

H. Edward S.
03/2013
5.0
flooring contractor
  + -1 more
Mike was prompt, courteous and professional. He gave us great input on carpet selections that met our needs. His installtion team was excellent, thorough and professional.
Description of Work: Advised on new carpet selection, removed old caerpet, and installed new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Andrew N.
03/2013
5.0
flooring contractor
  + -1 more
I called three companies and Carpet Central was by far the most professional. Michael came with samples and was apologetic about being 5 minutes late. I received an e-mail estimate within hours. I had to beg the other two guys to give me a written estimate and one suggested I drive to an inconvienent location to view samples. The installation date was set and the guys showed up and did a beautiful job. They even had enough trim to do a small extra project at no charge. I highly recommend Carpet Central.
Description of Work: New laminate floor installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,864

Lauren G.
01/2013
5.0
carpet installation, mudjacking, flooring contractor
  + 1 more
The service was fine. He even let me take a look at stuff after business hours as I live kind of far away from their facility. He really worked with me as it took a long time to find what I wanted. Everyone comments on the work and how nice it looks. They are easy to work with. The selection was limited so that was the only issue but other than that they did a great job.
Description of Work: They did laminate flooring installation. They installed amount of carpet as well. They had to level the floor as well because of foundation issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

DEBORAH C.
11/2012
5.0
carpet installation, flooring contractor
  + 0 more
We found Carpet Central on Angie's list and based on the excellent reviews and nearby location, decided to go to their showroom to select new carpeting for my daughter's bedroom. My daughter, who recently graduated from college and is now working full-time, had no clear idea what she wanted. The salesperson in the showroom was very patient and showed us several types of styles. We decided on plush in a very neutral color. Even within that category, we were shown several different types of plush with various price points. Once we decided on the carpet we liked, we were given the color sample card to take home so we could view the colors in the room and make our final color selection. I emailed the owner, Mike, to confirm our selection and get a final price quote. He was very responsive and once we approved the estimate, told us that we would have to wait a week or two for the carpet to come in as it was being ordered from California. It ended up coming in sooner than expected and we were able to set up installation on the Friday after Thanksgiving, which was perfect for us as we didn't have to be at work that day. The installers showed up on time and did an excellent job. They moved out the furniture and then put everything back when they were done. They even went above and beyond, moving a computer hutch that we no longer wanted in the room to our garage. They cleaned up after themselves, vacuuming the new carpet and sweeping the hardwood floors in the hallway and also the stairs. I highly recommend them and will definitely use them for future flooring projects.
Description of Work: We had carpeting replaced in an 11' x 13' second story bedroom. The old carpeting and pad were removed and new carpet and pad were installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Cyndy C.
11/2012
5.0
carpet installation
  + -1 more
Carpet Central & Hardwood Flooring was very responsive, gave us the best estimate, the best price for the work done, and I felt confident that he was going to do an installation that would coincide with the manufactures specifications and warranties. He was really nice, efficient, and for follow up he had samples sent out to us. The guy is great.
Description of Work: We got an estimate and are going to use Carpet Central & Hardwood Flooring. They are going to install carpet in the basement.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelley B.
08/2012
5.0
hardwood floor
  + -1 more
We had a great experience with Carpet Central and Hardwood Flooring. My phone calls and emails were always answered or messages returned within 24 hours. The crew was EARLY which never happens and finished the job before the expected date. They treated our home like it was their own, and even took pictures of each room so that when they moved the furniture back in they could place it exactly where we had it before. We would definitely recommend Carpet Central and would use them again in the future if we need anything done.
Description of Work: We had the carpet ripped up and the hardwood floors refinished on the entire first floor of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Stephanie W.
07/2012
5.0
hardwood floor
  + -1 more
Mike was able to schedule our job at the time we needed, which was important to us. Once we saw how great the floors looked upstairs we asked him to come back and do the downstairs. Mike was easy to communicate with by phone and email.
Description of Work: We hired Carpet Central and Hardwood Flooring to re-finish the parquet floors in the home we recently purchased. We had six rooms refinished, a set of stairs, and a hallway. Some of the floors required a little repair since carpet had been installed on top of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Contact information

1855 Deerfield Rd, Highland Park, IL 60035

www.carpetcentralhardwood.com

Service hours

Monday:
11:00 AM - 6:00 PM
Tuesday:
11:00 AM - 6:00 PM
Wednesday:
11:00 AM - 5:00 PM
Thursday:
11:00 AM - 6:00 PM
Friday:
11:00 AM - 5:00 PM
Saturday:
10:30 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation,
Finished Carpentry and Woodworking,
Concrete Leveling

FAQ

Carpet Central & Hardwood Flooring Inc is currently rated 4.9 overall out of 5.

Monday: 11:00 AM - 6:00 PM

Tuesday: 11:00 AM - 6:00 PM

Wednesday: 11:00 AM - 5:00 PM

Thursday: 11:00 AM - 6:00 PM

Friday: 11:00 AM - 5:00 PM

Saturday: 10:30 AM - 5:00 PM

Carpet Central & Hardwood Flooring Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Carpet Central & Hardwood Flooring Inc offers free project estimates.
Yes, Carpet Central & Hardwood Flooring Inc offers eco-friendly accreditations.
No, Carpet Central & Hardwood Flooring Inc does not offer a senior discount.
No, Carpet Central & Hardwood Flooring Inc does not offer emergency services.
No, Carpet Central & Hardwood Flooring Inc does not offer warranties.
Carpet Central & Hardwood Flooring Inc offers the following services: Flooring Sales & Installation – Carpet, Area Rugs, Hardwood, Laminate, & Vinyl.
Vinyl Flooring

Contact information

1855 Deerfield Rd, Highland Park, IL 60035

www.carpetcentralhardwood.com

Service hours

Monday:
11:00 AM - 6:00 PM
Tuesday:
11:00 AM - 6:00 PM
Wednesday:
11:00 AM - 5:00 PM
Thursday:
11:00 AM - 6:00 PM
Friday:
11:00 AM - 5:00 PM
Saturday:
10:30 AM - 5:00 PM